• Organize and maintain databases related to projects, clients, and team activities. • Track and update project timelines, milestones, and deliverables. • Schedule and coordinate meetings, calls, and appointments for team members across different time zones. • Manage calendars and ensure timely reminders for upcoming events. • Handle the organization and manipulation of data in Excel spreadsheets. • Generate reports and summaries based on provided data. • Attend virtual meetings and take accurate minutes. • Distribute meeting minutes promptly and follow up on action items. • Liaise between the US office and various stakeholders to ensure clear and efficient communication. • Follow up on team to-do lists, deadlines, and project updates. • Provide daily follow-ups and standups to various leaders in the company.

• lead cross organizational teams, providing project management support on multiple software projects • create and maintain detailed project schedules, managing budgets, and ensuring timely delivery • provide ROM estimates and create Detailed Cost Estimates • track project cost throughout the lifecycle • manage stakeholder engagement and expectations • identify, assess, document, manage, mitigate project risks

• Conduct scoping and inventory analysis using technical data tools and CMDB repositories • Collect and define migration scenarios in close consultation with project and technical teams • Plan and facilitate working meetings with Domain System Administrators and application managers to define upgrade targets for servers • Validate migration scenarios with application managers to ensure alignment with business requirements • Coordinate and lead working meetings with external vendors involved in the implementation of infrastructure upgrades • Monitor project actions and handle escalations to ensure timely resolution of issues • Maintain and monitor project activities in alignment with the technology master plan • Participate in the Change Advisory Board (CAB) to present cross-functional changes to various stakeholders • Manage project governance and reporting through weekly project committees and internal alignment meetings

• Lead and grow the Inbound Marketing Team, managing a team of specialists. • Drive new and existing client sales through the sales cycle. • Keep teammates engaged and motivated through sound leadership. • Ensure full work schedules driven by client sales. • Maintain a targeted net profit margin for the team. • Exceed revenue targets while ensuring quality deliverables. • Account manager and strategist to a portfolio of clients. • Create compelling client proposals. • Drive revenue from service upsells and solutions retention. • Create performance reports and oversee the execution of client project deliverables.