Company Description: RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment Who We Are: An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers. Always Pushing the Boundaries? You Already Belong at RISK! Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics. Key Responsibilities: - Maintain and monitor email infrastructure, including domain and IP reputation, deliverability, and compliance with SPF, DKIM, and DMARC standards. - Identify, analyze, and resolve technical issues impacting campaign performance, such as spam filtering, blacklisting, and delivery errors. - Manage and integrate Email, SMS, and WhatsApp providers, including dashboards, balances, limits, and account settings. - Research, select, and onboard reliable SMS and WhatsApp providers to support external communication channels. - Create and maintain short links used in messaging and email campaigns. - Collaborate with the technical team to optimize key performance metrics such as Open Rate, Conversion Rate, deliverability, clicks, and conversions. - Monitor and improve the performance of external communication channels, including Email, SMS, WhatsApp, and App Push. - Develop and optimize email templates using HTML/CSS to ensure cross-client compatibility and higher engagement. Candidate Requirements: - 2+ years of hands-on experience in Email Marketing. - 1+ year of hands-on experience in iGaming or other high-risk field. - Proven experience in setting up, warming up, and managing email sending infrastructure. - Practical expertise in working with multiple communication channels, including Email, SMS, and WhatsApp. - Prior experience in the gambling or betting industry is a strong advantage. - Ability to perform effectively in a fast-paced, high-volume work environment. - Solid understanding of casino player behavior and user engagement patterns. Additional Information Our Benefit Cafeteria is Packed with Goodies: - Children Allowance - Mental Health Support - Sport Activities - Language Courses - Automotive Services - Veterinary Services - Home Office Setup Assistance - Dental Services - Books and Stationery - Training Compensation - And yes, even Massage! Ready to Take the Leap? Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality. At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.

• Own all email and SMS builds in Klaviyo • Translate Figma designs into pixel-perfect, responsive email builds • Build and maintain lifecycle flows including welcome series • Set up and monitor A/B tests • Collaborate with AI and the content teams to ensure all email content aligns with IM8’s brand standards

• Build, schedule, and deploy email campaigns using marketing automation platforms across multiple newsletters and send cadences. • Write, edit, and optimize email copy to drive engagement, clicks, and conversions while maintaining brand voice and editorial quality. • Manage campaign execution from planning through deployment, ensuring alignment with content calendars and cross-functional timelines. • Monitor and analyze campaign performance, including open rates, click-through rates, and conversions, to inform optimization strategies. • Design and execute A/B tests on subject lines, messaging, and send timing to continuously improve campaign effectiveness. • Maintain and segment audience lists to enhance targeting, personalization, and overall engagement. • Support lifecycle marketing initiatives, including onboarding, retention, and re-engagement campaigns. • Document campaign workflows, testing results, and key insights, while collaborating with editorial and operations teams to improve processes and performance.

Description The Email & Mobile Marketing Coordinator supports the Harold Grinspoon Foundation’s (HGF) digital communications by managing PJ Library’s cross-departmental texting platform and assisting with the organization’s email marketing. Reporting to the Email Marketing Manager, this role oversees text message planning, drafting, scheduling, testing, segmentation, analytics, and platform maintenance while ensuring all messaging reflects PJ Library’s voice and values. The Coordinator supports email marketing end-to-end from building, testing, and deploying emails in Marketing Cloud Account Engagement (Pardot) to helping maintain list hygiene, compliance, quality assurance, accessibility, and ongoing reporting and insights. Requirements 50% – Text Messaging Platform Management • Manage PJ Library’s cross-departmental texting platform and partner with program and acquisitions teams to plan and schedule text sends that reach families. • Maintain a monthly content calendar and coordinate message drafting, approvals, and list segmentation. • Build, test, and send messages with careful attention to timing, links, and compliance. • Ensure messaging aligns with PJ Library’s voice, values, and family-friendly tone. • Maintain list hygiene and track performance metrics (deliverability, engagement, response rates) and report results to stakeholders. • Create and maintain documentation for text campaign workflows and platform best practices and troubleshoot technical issues. • Provide real-time replies and assistance to subscribers during select campaigns. 50% – Email Marketing Support • Collaborate with stakeholders to gather content and obtain reviews/approvals in alignment with the email marketing calendar and established deadlines. • Manage building, testing, and deploying marketing email and automation campaigns using HTML and drag and drop editors within Marketing Cloud Account Engagement?fka?Pardot. • Assist with maintaining email quality assurance for layout, accessibility, and mobile responsiveness using tools like ProofJump and Litmus. • Assist with data needs such as list import/exports; along with using list hygiene best practices (reviewing bounces, suppressions, and following compliance requirements, e.g. CAN-SPAM, CASL, GDPR). • Assist with providing email analytics and reports. Qualifications • Bachelor’s degree in marketing, communications, business, or related field—or equivalent experience. • 3–4 years of experience in email, SMS, or digital marketing roles. • Experience with email marketing software like Account Engagement (fka Pardot), Mailchimp, Hubspot or similar email marketing platforms. • Experience with SMS platforms like Heymarket or similar servicers. • Basic to intermediate level HTML skills a must. • Ability to work both collaboratively and independently in a fast-paced environment. • Strong organizational, project management, and technical skills and the ability to balance multiple projects and priorities. • Excellent writing and proofreading skills; strong attention to detail is a must. • Ability to work evening and Sunday hours (or non-traditional hours) as needed to execute and monitor text messages. Preferred Skills • Understanding audience segmentation, contact management, and digital compliance. • Ability to interpret and present email and SMS performance analytics. • Comfortable managing content calendars and coordinating cross-team communication. • Experience and familiarity with technology like Litmus, Dreamweaver, Proofjump, and Photoshop. • Ability to troubleshoot technical issues and document workflows clearly. Location Remote candidates will be considered but must be in the Eastern Time Zone. Preferred location would be our home office in Agawam, MA or in our New York City office. Compensation A competitive salary ranging from $55,000–$65,000 annually commensurate with experience.