The Harold Grinspoon Foundation

Description The Email & Mobile Marketing Coordinator supports the Harold Grinspoon Foundation’s (HGF) digital communications by managing PJ Library’s cross-departmental texting platform and assisting with the organization’s email marketing. Reporting to the Email Marketing Manager, this role oversees text message planning, drafting, scheduling, testing, segmentation, analytics, and platform maintenance while ensuring all messaging reflects PJ Library’s voice and values. The Coordinator supports email marketing end-to-end from building, testing, and deploying emails in Marketing Cloud Account Engagement (Pardot) to helping maintain list hygiene, compliance, quality assurance, accessibility, and ongoing reporting and insights. Requirements 50% – Text Messaging Platform Management • Manage PJ Library’s cross-departmental texting platform and partner with program and acquisitions teams to plan and schedule text sends that reach families. • Maintain a monthly content calendar and coordinate message drafting, approvals, and list segmentation. • Build, test, and send messages with careful attention to timing, links, and compliance. • Ensure messaging aligns with PJ Library’s voice, values, and family-friendly tone. • Maintain list hygiene and track performance metrics (deliverability, engagement, response rates) and report results to stakeholders. • Create and maintain documentation for text campaign workflows and platform best practices and troubleshoot technical issues. • Provide real-time replies and assistance to subscribers during select campaigns. 50% – Email Marketing Support • Collaborate with stakeholders to gather content and obtain reviews/approvals in alignment with the email marketing calendar and established deadlines. • Manage building, testing, and deploying marketing email and automation campaigns using HTML and drag and drop editors within Marketing Cloud Account Engagement?fka?Pardot. • Assist with maintaining email quality assurance for layout, accessibility, and mobile responsiveness using tools like ProofJump and Litmus. • Assist with data needs such as list import/exports; along with using list hygiene best practices (reviewing bounces, suppressions, and following compliance requirements, e.g. CAN-SPAM, CASL, GDPR). • Assist with providing email analytics and reports. Qualifications • Bachelor’s degree in marketing, communications, business, or related field—or equivalent experience. • 3–4 years of experience in email, SMS, or digital marketing roles. • Experience with email marketing software like Account Engagement (fka Pardot), Mailchimp, Hubspot or similar email marketing platforms. • Experience with SMS platforms like Heymarket or similar servicers. • Basic to intermediate level HTML skills a must. • Ability to work both collaboratively and independently in a fast-paced environment. • Strong organizational, project management, and technical skills and the ability to balance multiple projects and priorities. • Excellent writing and proofreading skills; strong attention to detail is a must. • Ability to work evening and Sunday hours (or non-traditional hours) as needed to execute and monitor text messages. Preferred Skills • Understanding audience segmentation, contact management, and digital compliance. • Ability to interpret and present email and SMS performance analytics. • Comfortable managing content calendars and coordinating cross-team communication. • Experience and familiarity with technology like Litmus, Dreamweaver, Proofjump, and Photoshop. • Ability to troubleshoot technical issues and document workflows clearly. Location Remote candidates will be considered but must be in the Eastern Time Zone. Preferred location would be our home office in Agawam, MA or in our New York City office. Compensation A competitive salary ranging from $55,000–$65,000 annually commensurate with experience.

Role Description We are seeking a thoughtful and detail-oriented Research & Evaluation Intern to support survey design, data collection, and analysis across several key projects, including monthly surveys, pilot initiatives, and the annual Engagement Grant process. This role is ideal for a student who enjoys working with data, research, and reporting, and who is curious about how insights can inform program decisions and community impact. The intern will also have the opportunity to conduct an independent research project comparing data from international Jewish communities, contributing meaningful analysis that supports our broader mission and strategic learning. This is a unique opportunity to gain hands-on experience in research and evaluation within a mission-driven nonprofit, where data is used to strengthen programs and better serve communities. The position is part-time (20–25 hours per week) and pays $20 per hour. Responsibilities - Support survey design, data collection, and reporting for Monthly Book Surveys. - Support survey distribution, data collection, and analysis/reporting for the Monthly New Subscriber Survey. - Support survey design, data collection, and reporting for the July Music Pilot Survey. - Support data analysis and reporting for annual Engagement Grant process. - Support ad hoc data collection and analysis requests. - Conduct independent research project cataloging comparison data for international Jewish communities: - Create an index of data sources about international Jewish communities where we’ve conducted Triennial surveys (UK, Australia, New Zealand, Brazil, Germany/Austria/Switzerland). - Draft report comparing external data points to PJ Library Triennial data points. - Collect expertise from the field on the issue of survey fatigue and strategies to improve response rates and sample sizes (if there is additional bandwidth). - Assist with additional research requests as needed. Requirements - Currently enrolled in a college or university and possess a high school diploma or GED. - Comfort working with quantitative data, particularly in Excel (strongly preferred). - Experience with surveys or research projects (academic or professional). - Excellent attention to detail and organizational skills. - Ability to manage multiple projects and meet deadlines in a structured environment. - Ability to work independently on research tasks while also collaborating with a team. - Comfort working with data and maintaining accuracy in analysis and reporting. - Strong interest in research, data analysis, evaluation, or nonprofit work. - Interest in Jewish communities, nonprofit research, or mission-driven work is a plus.

We are seeking a proactive and tech-savvy Family Experience Team Intern to support digital resource organization, reporting, and content management projects over the summer. This role will assist with auditing and building shared resource centers in SharePoint/OneDrive, supporting resource creation for external partners, and helping manage blog metadata and digital content. It is a great opportunity for a student who enjoys organizing information, working with digital tools, and contributing to projects that enhance how families and partners access meaningful resources. As part of a mission-driven nonprofit, this internship offers the chance to support work that helps connect families to high-quality Jewish content and experiences around the world. The position is remote and offers up to 20 hours per week of paid work at $20 per hour. Assist with a PJ Professionals Resource Center audit and the creation of a new shared resource center on SharePoint/OneDrive. Assist with other SharePoint resource creation for external partners. Run reports on MOZ and edit blog metadata. Potentially assist with organizing videos in one of the team’s accounts.