• Identify automation opportunities • Partner with Operations, Support, and Technology to understand where manual effort and repetition create friction. • Help prioritize opportunities based on impact, risk, and feasibility. • Design and build automations • Build production-grade workflows using APIs, webhooks, and event-based systems. • Apply AI or LLMs for tasks such as classification, routing, summarization, or decision support. • Own reliability and iteration • Ensure automations are observable, testable, and maintainable. • Monitor behavior in production and improve solutions over time.

CTG is seeking to fill an Automation Test Engineer – Tosca position for our client. Location: RemoteDuration: 9 months Overview: We are seeking a skilled Automation Test Engineer with strong experience in Tricentis Tosca and mainframe application testing. This role will focus on designing and executing automated tests for enterprise systems running on IBM z/OS, including applications utilizing CICS transactions, DB2 databases, and batch processing. The position supports end-to-end automation across terminal-based applications, APIs, and integrated enterprise systems. Duties: - Design and develop automated test cases using Tosca Commander and model-based testing methodologies. - Build reusable Tosca modules for enterprise and mainframe terminal applications. - Automate functional, integration, and regression testing scenarios. - Perform automation testing for 3270 terminal applications and CICS-based workflows. - Validate backend data in DB2 databases using SQL queries. - Support testing of JCL-based batch jobs and enterprise data processes. - Execute automated test suites using Tosca Distributed Execution (DEX) and analyze results. - Track, document, and support resolution of defects. - Integrate automated testing into CI/CD pipelines using tools such as Jenkins or Azure DevOps. - Collaborate with developers, QA teams, and business analysts in Agile development environments. Skills: - Strong experience with Tricentis Tosca, including Commander, XScan, and Test Case Design. - Experience with model-based test automation and test data management. - Knowledge of IBM z/OS mainframe environments and CICS transaction systems. - Familiarity with 3270 terminal navigation and JCL batch processing. - Ability to perform DB2 data validation and write SQL queries. - Experience with CI/CD tools such as Jenkins, Git, JIRA, and ServiceNow. - Experience testing APIs, microservices, or integrated enterprise systems is a plus. - Knowledge of Agile and DevOps practices preferred. Experience: - 5+ years of experience in software testing or automation engineering. - Hands-on experience with Tosca automation frameworks. - Experience testing mainframe applications and enterprise systems. - Experience working within Agile development environments. Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent work experience. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Nicole Shaw at Nicole.Shaw@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $47.00 to $52.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

CTG is seeking to fill a Sr. QA Automation Analyst (Automation Lead Focus) position for our client. Location: RemoteDuration: 6 months Duties: - Define, implement, and enforce enterprise-wide QA automation standards, frameworks, and best practices to ensure scalable, reusable, and maintainable test solutions. - Plan and manage hardware and software configurations required to support automation testing across multiple projects. - Develop and maintain automation frameworks supporting regression, load, and stress testing. - Establish and enforce coding standards, data management strategies, and code maintenance practices for automation suites. - Analyze test strategies, execution results, and quality metrics; communicate findings and recommendations to cross-functional teams, including senior leadership and stakeholders. - Manage and publish test execution schedules; provide technical leadership and guidance to QA engineers to ensure timely delivery. - Design, develop, and execute automated functional and performance test scripts for new and existing applications. - Investigate, troubleshoot, and document defects and issues identified during automation testing. - Lead defect triage activities, ensuring accurate prioritization, tracking, and resolution of issues. - Mentor and coach QA team members, fostering skill development in automation, performance testing, and QA best practices. - Collaborate with development, DevOps, and business teams to integrate automation into CI/CD pipelines and improve overall software quality. Skills: - Strong expertise in QA automation frameworks, tools, and best practices. - Advanced proficiency in test automation design and development. - Excellent analytical, problem-solving, and multitasking abilities. - Strong communication skills with the ability to convey technical concepts to non-technical stakeholders. - Deep understanding of test data management and environment configuration. - Experience with CI/CD integration and automation strategy implementation. Experience: - Minimum 5+ years of experience designing, developing, and maintaining QA processes and automated test suites. - Minimum 5+ years of hands-on experience with Eggplant automation testing tools. - Strong scripting experience using SenseTalk. - Experience working in Agile, Scrum, and DevOps environments. - Experience in healthcare systems, preferably Epic EHR or similarly complex platforms. - Proven experience leading or mentoring QA automation teams. Education: - University degree or college diploma in Computer Science or a related field, or equivalent professional experience. Preferred Skills: - Experience incorporating AI-driven capabilities into QA automation frameworks. - Exposure to additional automation tools beyond Eggplant. - Experience migrating or modernizing automation frameworks across platforms. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at Anisha.Muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $60.00 to $65.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

• Work closely together with our marketing team, further building our own GTM System (campaigns, SDR-Agents, etc.) to drive lead generation and sales efficiency • Conduct Research & Development to unlock new use cases, channels, and methods that the market has not seen yet and make them available first for our own system and then for our clients • Prepare playbooks, agents, and other materials for the delivery team, so we can easily embed it for our clients • Build N8N workflows or work with Claude Code to ensure our own delivery efficiency is optimised