• Establish relationships with new and existing customers that lead to increased revenue growth. • Identify business opportunities with new and existing customers that can be memorialized into contractual commitments. • Responsible for achieving assigned operating earnings and revenue objectives for all assigned accounts. • Assisting with the development of strategies and programs to fulfill identified need for Apria and key stakeholders. • Develops and delivers presentations to key stakeholders. • Manages Apria’s relationship with the account and acts as the primary point of contact within Apria for the account. • Holds quarterly and/or bi-annual meetings to review contract performance and identify opportunities for improvement. • Analyzes customer needs and strategic direction, collects intelligence on competition, and determines opportunities to improve business profitability and strengthen Apria’s strategic position. • Manages the contracting process including amendments, rate approvals, language review, execution, and implementation of agreements both with the customer and internally. • Manages request for proposals, proforma and contract processes and ensures timely and appropriate responses to key stakeholders. • Oversees customer relationships and resolves identified service issues. • Maintains understanding of trends to ensure continuous improvement within each account, as well as coordination with operations management as needed. • Executes company initiatives, such as price improvement initiatives, program implementation, and new product rollouts. • Monitors revenue and profitability trends and key account performance indicators to ensure results are being achieved. Completes reports on contract opportunities and progress in achieving assigned objectives. • Maintains database of account contacts and key account information.

• Oversee day-to-day client operations and revenue cycle activities • Form and nurture client relationships to meet performance expectations • Communicate organizational values and leadership to associates • Monitor bad debt and identify process improvements

• Lead large, multidisciplinary project teams delivering end-to-end automation solutions. • Create and communicate a clear project vision aligned with corporate objectives. • Develop, coach, and mentor Project Managers and Engineers to build future leadership capability. • Oversee project portfolios ranging from $60M–$150M+ in total program value. • Ensure safety, quality, schedule, and budget adherence while proactively managing risk and change. • Serve as senior point of contact for executive-level clients and project sponsors. • Lead steering committees and executive reviews to ensure alignment and issue resolution. • Own financial performance across projects, including forecasting, cash flow, and margin management. • Leverage deep technical and operational knowledge to guide system design decisions.

• Create and implement an ambitious plan for organizational growth. • Jump right into the planning process midstream – listening carefully, learning quickly, but not hesitating to contribute your expertise and shape the final product. • Write your own workplan and make critical decisions about your own priorities. • Shape the role for yourself while keeping existing funders excited. • Find and cultivate new funders, especially at the transformational level. • Develop, grow, and manage the funding pipeline.