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Empowering Our Customers To Advance Healthcare
Director of Strategic Relations
Location
United States
Posted
164 days ago
Salary
$127K - $192K / year
Seniority
Lead
Job Description
Director of Strategic Relations
Owens & Minor
• Establish relationships with new and existing customers that lead to increased revenue growth. • Identify business opportunities with new and existing customers that can be memorialized into contractual commitments. • Responsible for achieving assigned operating earnings and revenue objectives for all assigned accounts. • Assisting with the development of strategies and programs to fulfill identified need for Apria and key stakeholders. • Develops and delivers presentations to key stakeholders. • Manages Apria’s relationship with the account and acts as the primary point of contact within Apria for the account. • Holds quarterly and/or bi-annual meetings to review contract performance and identify opportunities for improvement. • Analyzes customer needs and strategic direction, collects intelligence on competition, and determines opportunities to improve business profitability and strengthen Apria’s strategic position. • Manages the contracting process including amendments, rate approvals, language review, execution, and implementation of agreements both with the customer and internally. • Manages request for proposals, proforma and contract processes and ensures timely and appropriate responses to key stakeholders. • Oversees customer relationships and resolves identified service issues. • Maintains understanding of trends to ensure continuous improvement within each account, as well as coordination with operations management as needed. • Executes company initiatives, such as price improvement initiatives, program implementation, and new product rollouts. • Monitors revenue and profitability trends and key account performance indicators to ensure results are being achieved. Completes reports on contract opportunities and progress in achieving assigned objectives. • Maintains database of account contacts and key account information.
Job Requirements
- Four-year college degree OR equivalent experience is required.
- Degree in Business, Finance, Health Administration or related degree preferred.
- At least eight years related work experience is required, four of which in a Managed Care Organization or health care provider organization.
Benefits
- Medical, dental, and vision care coverage
- Paid time off plan
- 401(k) Plan
- Flexible Spending Accounts
- Basic life insurance
- Short-and long-term disability coverage
- Accident insurance
- Teammate Assistance Program
- Paid parental leave
- Domestic partner benefits
- Mental, physical, and financial well-being programs
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