• Lead technology strategy and delivery across client engagements, ensuring high-quality execution from discovery through launch. • Serve as a trusted technology partner to clients, translating business and creative goals into clear, actionable technical solutions. • Partner with design, strategy, and production teams to shape technical direction and ensure technology meaningfully supports the product vision. • Contribute hands-on through prototyping, architecture, and production work—leading by example and pushing creative and technical boundaries. • Define and evolve technical architectures that balance innovation, scalability, performance, and feasibility. • Support pre-sales and scoping efforts by estimating effort, defining technical approaches, and contributing to proposals and client presentations. • Evaluate and explore emerging technologies to inspire experimentation, inform future work, and advance Fantasy’s technical practice. • Represent the technology practice in workshops, pitches, and project reviews, providing clarity, insight, and strategic guidance. • Mentor and collaborate with fellow technologists to promote growth, consistency, and knowledge sharing across teams. • Partner with business development and leadership to identify new opportunities and articulate Fantasy’s technology value proposition.

• Provide operational leadership across Professional Audit, Revenue Cycle, Risk Adjustment, and CDI service lines • Oversee the day-to-day operations for professional audits and consulting related services • Work with the division vice president and other senior leadership to assist in ongoing enhancement of RCM offerings • Forecast, strategic plan, and set goals to ensure growth and viability of the department • Monitor departmental performance metrics and goals and communicate with senior leadership teams • Manage client needs and expectations • Responsible for coordinating the allocation and assignment of department resources • Manage auditors and contractors to ensure smooth operations of daily activities • Responsible for maintaining department standards, protocols, and guidelines • Oversee efforts to recruit and attract both internal and external resources • Manage team performance metrics and goals

• Plans, conducts and supervises assignments under general supervision • Develops professional relationships with key opinion leaders (KOLs) for market insight functions • Manages Specialty Insights portfolio critical to business goals • Supports information exchange to meet program timelines and milestones • Ensures business workflows to effectively meet program goals • Prioritizes team and project work, making resource adjustments • Functions as a liaison to support healthcare professionals and organizations • Develops action plans to advance projects and resolve conflicts • Recognizes project scope changes and takes appropriate actions • Manages the department's operating budget

• Own end-to-end workflows and standards for all configuration streams, including EDI account requirements, certification, and label template governance. • Establish and monitor high-precision SLAs, QA checks, and metrics (throughput and rework rates) to ensure production-grade execution. • Lead a high-performing configuration team through coaching, work allocation, and the development of rigorous training standards. • Build and maintain an intake model that aligns team resources with business priorities, customer tiers, and go-live timelines. • Collaborate with technical teams to automate manual configuration steps and improve self-service tooling for scaling. • Proactively identify and resolve connectivity risks, such as channel instability or coverage gaps, to prevent downstream escalations. • Drive initiatives to eliminate recurring defects and improve the overall efficiency of the onboarding ecosystem.