Owens & Minor

• Collaborate with Top Suppliers and Key Supply Chain partners to identify profit enhancement opportunities. • Identify value proposition for all stakeholders and gain consensus on moving forward on identified profit opportunities. • Develop project plans and assign responsibilities among all stakeholders and track plan to successful implementation. • Perform required analytics to ensure lowest cost to serve and negotiate with stakeholders to equitably share in the profit enhancements • Point of contact for all issues (both field and home office) for the top suppliers. • Collaborates with other departments and Owens & Minor field personnel to identify and develop efficiencies relative to the supplier process. • Point of contact with Global Supply Management to assist in providing top suppliers understanding of benefits of O&M programs • Develop appropriate measurements for each supplier relationship and provide management reporting to aid in understanding actual versus goals for margin enhancement. • Proactively communicate to field vendor issues on the Top Suppliers and work with Suppliers to develop appropriate mitigation strategies. • Develops, implements and maintains operational and delivery program that establishes a minimum acceptable performance standard and assesses financial renumeration for less than minimum acceptable performance. • Manages the vendor appeal process and determines whether the appeal should be accepted or rejected.

• Serve as the primary functional SME for Workday Benefits , supporting configuration, maintenance, and optimization of benefit plans and related processes. • Lead and support annual Open Enrollment activities, including requirements gathering, configuration, end-to-end testing, validation, production deployment, and post-go-live support. • Configure and maintain benefit plans, eligibility rules, enrollment events, evidence of insurability (EOI), benefit business processes, and life event processing. • Partner with HR, Payroll, and third-party benefit vendors to troubleshoot issues, validate integrations, and ensure accurate benefits administration. • Analyze business requirements and translate them into scalable Workday functional solutions while following HRIS best practices. • Configure, maintain, and optimize Workday Business Process Framework , including business process definitions, routing, approval workflows, notifications, condition rules, and security policies to support HR operations. • Create and maintain Calculated Fields to support reporting, integrations, eligibility rules, condition logic, and business process configurations. • Design, develop, and maintain Workday Reports using Report Writer, including advanced, matrix, and composite reports to support HR, Benefits, Payroll, Compliance, and business stakeholders. • Develop custom reports and dashboards by leveraging calculated fields, prompts, filters, and data sources to meet business reporting needs. • Support Workday releases by evaluating new features, performing impact assessments, regression testing, and recommending process improvements. • Execute functional testing, regression testing, and User Acceptance Testing (UAT) for new configurations, enhancements, and Workday updates. • Investigate and resolve production support issues, perform root cause analysis, and collaborate with cross-functional teams to implement sustainable solutions. • Assist with security reviews and validate role-based access to ensure compliance with organizational policies. • Document functional designs, configuration changes, testing results, and standard operating procedures to support knowledge management and audit readiness. • Provide functional support across other Workday modules such as Core HCM, Absence, Compensation, Time Tracking, Payroll, and Recruiting , with the ability to troubleshoot cross-functional business processes and system impacts. • Collaborate with HR, IT, Payroll, and business stakeholders to identify opportunities for process automation, system optimization, and continuous improvement.

• Develops and maintains strong, account-specific operational processes and performance with the customer. • Performs duties on-site with the customer, reacting in a timely manner to customer information and requests. • Manages and ensures contract compliance to all agreed terms and conditions. • Collaborates with off-site personnel to ensure accurate and consistent information is present for the customer. • Acts as liaison between the Hospital and division department heads to ensure smooth conversions. • Drive conversions and manages data. • Provides sales analytics and daily reporting (add to stock part number changes, contract compliance, new quotes, loading/maintaining substitution list, ship to adds, customer set up, etc.). • Completes Sales analysis for customers and sales teams. • Supports strategy of the territory sales leader, driving proprietary products with existing and new customer targets. • Manages pricing, including sharing pricing information and addressing pricing issues with customers. • Maintains critical products lists, reviews backorder notes with customers/requests action, discusses at risk items, and plans course of action with the customer. • Manages product substitutions including monitoring inventory, providing suggested substitute options to the customer, and establishing customer approved substitutions. • Evaluates usage spikes with the customer. • Reviews remaining allocations with customers and sends requests for additional allocations to PAS. • Converts additional Not Stocked products to Stock. • Sets up new accounts/ship-to information. • Manages reporting needs (providing inventory reports on COI OH balances, providing customer contacts for required reporting & SF cases (OMM), analyzing customer request for custom reports, etc.). • Performs additional duties as directed.

• Creates demand and business development opportunities for the company’s technology applications products, solutions, and services, and responds to incoming leads within a defined territory or group of assigned customer accounts. • Performs relationship management, forms and executes business development strategies, pursues organic growth within existing customer base, and provides service support for assigned accounts. • Ensures customer needs are acknowledged and addressed in a timely manner. • Calls on mid to senior‐level executives and other Integrated Delivery Network (IDN) representatives to generate technology applications sales. • Collaborates with Medical Distribution counterparts to ensure that all company programs are supported in a cost-effective manner as it relates to the sale and ongoing customer relationship. • Liaises between hospital and division department heads to ensure smooth conversions. • Partners with Technology Support Team, Technology Implementation team, Customer Success Team, and other internal teams to resolve issues. • Maintains and ongoingly strengthens relationships with influential regional stakeholders. • Researches and identifies product, technology, and/or service program opportunities within an assigned market and account level. • Develops strategic relationships with leaders of key Integrated Delivery Network (IDN) that support the positioning, marketing and selling of O&M services and technologies. • Partners with other sales teams to develop and implement a holistic strategy for sales solutions for customers within an assigned market. • Manages the entire sales cycle from prospecting through to opportunity close. • Coordinates all efforts related to active pursuits and focuses on advancing opportunities through the sales cycle. • Effectively positions oneself as a trusted advisor and subject matter expert. • Creates customer-facing proposals. • Partners with internal teams to develop contracts. • Leads negotiations in accordance with company policies and ensures all parties can meet commitments. • Analyzes customers’ needs, crafts tailored sales strategies, and closes sales of technology products and consulting services. • Develops margin budget projections for assigned markets/customers. • Ensures customer commitments are made in accordance with company policies and all commitments can be fulfilled and implemented. • Manages the contracting process for services delivered, partnering with Home Office contacts department effectively. • Negotiates contract terms, ensuring sales profitability and adherence to pricing goals and standards. • Analyzes financial data to make sound recommendations to customers. • Logs sales activities into the Customer Relationship Management (CRM) system in order to monitor and report on sales productivity. • Communicates regularly with the account through onsite visits, email and telephone, to continually assess and meet the customer's needs and expectations. • Assists with onsite training of clinical staff on use of the technology platform. • Performs additional duties as directed.

• Serve as a crucial escalation point for resolving disputes for both internal and external customers. • Support customer service operations, including order management, product flow, and credit processing. • Collaborate with customer service management to train and develop team members. • Assist teammates and Customer Service leadership with escalations. • Participate in meetings and project teams as directed by Customer Service leadership. • Support supervisors with administrative tasks, including case triage, as needed. • Collaborate with leadership to develop and implement new department programs. • Participate in teammate training programs and facilitate training for team members and stakeholders. • Coordinate daily teammate activities under supervision of Customer Service leadership. • Maintain clear communication of relevant information between leadership and team members. • Analyze service failures and recurring customer issues. • Collaborate with supervisor on new customer implementations. • Accurately enter orders with detailed information as directed by leaders. • Manage all inbound and outbound calls and digital interactions professionally.

• Champion pricing concepts and tools that help the national accounts and sales team effectively price and structure deals while adhering to our established pricing governance & policies • Monitors and maintains all incoming pricing requests within Salesforce / SFDC to drive request to completion • Reviews and interprets all product RFP’s and related information to be included in financial models and deal response • Serve as a lead resource and SME on all bid functions within Global Products Deal Desk • Collaborate with internal teams to cross-functionally drive process improvements and pricing governance • Coordinates reviews with senior management to discuss pricing data and strategies to win/retain business • Conduct margin analysis for product categories to aid in decision making and reporting to internal teams • Secure and document final approval terms in SFDC / Salesforce - including pricing, rebates and other material terms and conditions and provide final package to key stakeholders to contractually execute the approved agreement • Design and develop reports and dashboards exhibiting sales trends and analysis that aid in decision making • Coordinate with compliance and rebates team to manage special pricing contracts.

• Define and execute an enterprise-wide strategy that aligns QSight’s Vision, Resilience, and Community platforms to measurable business outcomes. • Own the architecture, design, and quality of the OM Innovations platform (Vision, Community, and Resilience), ensuring scalable, reliable, and high-performing software solutions. • Lead end-to-end execution of product roadmaps and releases, driving cross-functional delivery and ensuring timely delivery of features and enhancements across multiple agile teams. • Serve as a technical player-coach, leading by example through hands-on involvement in architecture, design, and code reviews while setting high engineering standards. • Directly manage and coach engineering and product teams, fostering a high-performance culture through mentorship, career development, and strong accountability. • Oversee teams operating across a diverse technology stack (Python, .NET, ASP.NET, React, MVC, and microfrontends) to deliver integrated, cohesive platform capabilities. • Partner with Product Management and business stakeholders to translate strategic priorities into execution-ready plans, ensuring alignment between product vision, engineering delivery, and customer value. • Maintain accountability for platform stability and operational excellence, including production support, site reliability, and incident response. • Champion best practices in DevOps, CI/CD, and quality engineering to continuously improve system availability, security, and performance. • Manage technical debt and optimize cloud architecture (e.g., GCP) to balance cost efficiency with long-term scalability and quality. • Create and maintain architecture documentation, decision records, and implementation of playbooks that drive consistency and accelerate delivery across teams. • Be hands-on when necessary to prove patterns, unblock delivery, and harden implementations—building targeted reference solutions, prototypes, and production improvements in partnership with engineering teams. • Provide expert consultation during incidents or performance events, working with the appropriate teams to accelerate diagnosis and resolution.

• The Vice President, FP&A leads the financial planning and analysis function for the ~$6.5B Medical Distribution, Services, and Outsourced Logistics business, the company’s largest and most operationally complex segment. • This role serves as a strategic partner to senior leadership (Finance, Operations, Commercial, Product), providing forward-looking insights and decision support to optimize financial performance across distribution networks. • This leader owns forecasting, planning, performance analytics, and capital prioritization, with a strong emphasis on inventory management, distribution efficiency, cost-to-serve, working capital optimization, and margin expansion in a highly regulated healthcare environment.

• The Project Manager on the Cost Transformation team will be responsible for project leadership, strategic initiative support and delivering improved business results to achieve O&M Products and Healthcare Services and the Growth & Innovation team’s strategic activities needed to support Owens & Minor’s Global business. • Success in this position requires strong project management capabilities, financial acumen, use of visual management, ability to remove barriers and problem solve, continuous improvement mindset, and change management capabilities. • The position is expected to influence and drive results across all Products and Healthcare Services Cost Transformation initiatives. • The primary purpose of this role is to lead projects, support procurement/sourcing initiatives, and provide strategic direction to position the department for long term success. • Coordination will be required with Operations, Manufacturing sites, R&D, Quality, Regulatory, Supply Chain, IT, Finance and Product Management teams to facilitate timely communication and successful project execution. • Technical and process leadership will be required to support project execution, process optimization, and systems maintenance. • The incumbent will provide project leadership for the implementation of the organization’s cost transformation strategy. • This will involve leading various projects and initiatives to improve the business results of each product category and acting as the key liaison among Product Management, Procurement, R&D, Quality, Regulatory, Supply Chain, IT, Finance and Manufacturing teams.

• The Senior Project Manager on the Cost Transformation team will be responsible for project leadership, strategic initiative support and delivering improved business results to achieve O&M Products and Healthcare Services and the Growth & Innovation team’s strategic activities needed to support Owens & Minor’s Global business. • Success in this position requires strong project management capabilities, financial acumen, use of visual management, ability to remove barriers and problem solve, continuous improvement mindset, and change management capabilities. • This position reports to the Director, Cost Transformation within the Growth & Innovation group. • The position is expected to influence and drive results across all Products and Healthcare Services Cost Transformation initiatives. • The primary purpose of this role is to lead projects, support procurement/sourcing initiatives, and provide strategic direction to position the department for long term success.