Destination Pet, LLC

• Assume leadership over a portfolio of dynamic pet and veterinary facilities. • Meet and exceed the expectations of our pet guests and parents, providing health care, grooming, daycare, boarding, and training services. • Cultivate exceptional teams, steering them toward the realization of our company’s mission, vision, and core values. • Serve as a pillar of advocacy for animals and ensure delivery of top-tier care and center performance. • Conduct a minimum of monthly center/practice visits or more often as needed. • Monitor day-to-day operations and strategic initiatives that drive revenue within the assigned district. • Partner with Center Leadership and District Veterinary Directors on scheduling. • Partner with Recruiting and District Veterinary Directors on doctor hiring, retention, support, and compensation. • Analyze financial reports and statistics from each location. • Celebrate achievements and identify revenue growth opportunities. • Ensure compliance with federal and local labor laws and various safety programs. • Manage individual growth plans and development opportunities. • Monitor facility standards, cleanliness, and operational efficiency. • Resolve customer and staff complaints not resolved at a center level. • Interact with customers, guests, visitors, and team members in a courteous manner.

• Serve as an HR support for multi-state and multi-site centers • Collaborate closely with Operations and Support Center teams • Provide proactive guidance across critical areas • Foster employee development and cultivate a high-performance culture • Act as a trusted strategic partner to district directors and center managers • Build strong relationships with functional leaders • Coach managers through difficult performance conversations • Offer guidance in managing sensitive employee situations

• Ownership of the general ledger • Execution of the month end close • Account reconciliation process • Business partnership on accounting related matters • Preparation and review of journal entries

• Develop web applications using reactive frameworks such as Vue.js. • Participate in UX design discussions to provide an engaging, fresh customer experience • Work in an agile development environment, maintaining user story and task status, t-shirt sizing • Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development. • Document software designs, objectives, and create and respond to RFCs in a shared collaboration environment such as Confluence. • Respond to bugs and support issues to ensure web users are delighted to use our applications. • Conduct code reviews, create pull requests, respond to peer and manager feedback to improve source code, designs and deliverables. • Communicate on all open projects and give updates to both team members and Technology team staff.

• Develop and execute test cases for mobile and web applications • Test APIs using Postman • Develop test strategies to assure comprehensive quality review of our development and platform deliverables on a regular basis • Participate in daily standups and sprint planning to facilitate developer priorities and answer questions about defects identified in testing • Record detailed test scenarios, data and application context to reproduce errors so that engineers can efficiently reproduce and diagnose issues for resolution • Respond to customer-initiated issues to reproduce errors and facilitate resolution between developers and customers • Participate in UX design and product designs meetings to understand product expectations and assure that testing strategies are in place to meet those expectations • Work in an agile development environment, maintaining user story and task status, t-shirt sizing • Document test cases and testing strategies in tools such as Azure DevOps and Confluence • Communicate on all open projects and give updates to both team members and Technology team staff

• Assume leadership over a portfolio of dynamic pet and veterinary facilities. • Meet and exceed the expectations of our pet guests and parents. • Provide health care, grooming, daycare, boarding and training services within a connected care ecosystem. • Cultivating exceptional teams and steering them toward the realization of our company’s mission, vision, and core values. • Advocate for animal companions and ensure the delivery of top-tier care and performance. • Conduct monthly center/practice visits to determine overall success. • Monitor day-to-day operations and strategic initiatives that drive revenue. • Partner with Center Leadership on scheduling and hiring. • Analyze financial reports and celebrate achievements.

• Month-end close, financial statement preparation, G/L, Reconciliation, Financial Reporting • Research and implement best-in-class accounting software solutions. • Annual budget and budgeting forecasting • Financial statement management • Will drive the financial architecture for our emerging two-sided platform that connects pet parents with service providers, requiring expertise in marketplace accounting such as gross vs. net revenue presentation under ASC 606, payment processor reconciliations, escrow liability management • Accounting for internally developed software • Your leadership will ensure GAAP compliance, robust internal controls, and scalable systems to support rapid growth in both segments. • You will partner cross-functionally with operations, product, and engineering teams to design accounting policies for new features, implement ERP enhancements, and manage audit relationships and tax strategies.

• Design, develop, and maintain Power BI dashboards and reports to support business operations and strategic decision-making • Translate business requirements into clear, user-friendly visualizations and data models • Collaborate with stakeholders across departments (Product, Finance, Ops, Marketing) to define KPIs and reporting needs • Use SQL to extract, analyze, and validate data from the data warehouse • Build and optimize Power BI data models, including relationships, measures (DAX), and performance tuning • Ensure data accuracy, consistency, and usability across all reporting solutions • Provide ad hoc analysis and insights to support business initiatives • Support governance and best practices for report design, data definitions, and metric standardization • Manage Power BI Service components including workspaces, apps, and deployment pipelines • Implement Row-Level Security (RLS) and data access controls • Support dataflows and OneLake integration for scalable data access and reuse

Role Description We are looking to add an Area Vice President to our team! - Lives and models the mission, vision, culture, and policies of Destination Pet within yourself and your team. - Ensure that all centers provide top quality care for our guests, including the delivery of exceptional customer service that focuses on integrated, personalized, and connected care with efficient and productive teams. - Continually monitor the day-to-day operations and strategic initiatives that drive revenue within the assigned area. - Leads center/practice growth plans and MBR’s with District Directors. - Analyzes and utilizes financial reports and statistics from each district, such as profit & loss statements and other Key Performance Indicators. - Celebrate achievements and identify revenue growth opportunities. - Analyzes and delivers the results of the operational processes that directly impact the success of their assigned centers. - Oversee the district team to identify and execute additional revenue driving initiatives. - Ensure completion of yearly inventory. - Properly reinforces all Destination Pet’s training, safety and service programs. - Ensure center compliance with federal and local labor laws: DEA, EEOC, ADA, Fair Labor Practices, radiation safety, OSHA, HAZMAT, etc. - Implement a one-on-one cadence for individual growth plans and management development opportunities. - In partnership with center/practice management and safety leadership to monitor and assist with all safety, emergency, and crisis situations. - Cultivate a pervasive culture of safety, instilling a mindset of vigilance and care among all team members. - Embrace and execute any additional responsibilities as needed by the organization's evolving needs. Qualifications - Must be a pet fanatic – pets are part of our family! - Demonstrated flexibility in scheduling, including availability during evenings and weekends to serve as emergency on call support. - Exceptional leadership and organizational acumen. - Proficiency in articulating verbal and written communication skills. - A passionate affinity for animals, exuding an enthusiastic and caring demeanor, with impeccable attention to detail. - Proficiency in computer applications including Microsoft Office Suite and database applications. - Proficiency in task prioritization and delegation as dictated by specific circumstances. - Outstanding interpersonal and customer service skills. - Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the public. - 5+ years of management experience in a multi-unit environment within the pet and vet industry. - Bachelor’s Degree preferred. Requirements - Must frequently lift 40 pounds. - Must be able to handle frequent sitting, standing and walking. - Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions. Benefits - Health, vision, dental, long & short-term disability, and Life insurance. - A Startup mentality company with stable funding. - Set paths to leadership opportunities. - A healthy work-life balance with flexible & set schedule opportunities. - 401k match. - Pet Care discounts. - Generous PTO. - Opportunity to grow your career with a network of like-minded professionals. - Employer sponsored pet insurance.

• Lives and models the mission, vision, culture, and policies of Destination Pet within yourself and your team. • Ensures that all centers provide top quality care for our guests, including the delivery of exceptional customer service that focuses on integrated, personalized, and connected care with efficient and productive teams. • Conducts a minimum monthly practice visits or more often as needed to determine overall success. • Continually monitor the day-to-day operations and strategic initiatives that drive revenue within the assigned District. • Partner with Practice/ Hospital Leadership and/or District Veterinary Directors • Manage scheduling to ensure center leaders provide effective staff/doctor scheduling to meet the needs of clients, pets, staff, and business needs. • Partner with Recruiting and Practice/ Hospital Leadership on doctor hiring, retention, support, and compensation. • Analyzes financial reports and statistics from each location, such as profit & loss statements, doctor production reports, and other Key Performance Indicators and utilizes findings to inform business plans and identify growth opportunities across Practice/ Hospital Leadership team. • Motivates and Coaches Practice/ Hospital leadership and celebrates achievements with teams • Analyzes and delivers the results of the operational processes that directly impact the success of their assigned practices. • Ensures completion of district quarterly inventory. • Properly reinforces all Destination Pet’s training, safety, service programs. • Ensure center compliance with federal and local labor laws: DEA, EEOC, ADA, Fair Labor Practices, radiation safety, OSHA, HAZMAT, etc. • Conducts a weekly call with the district leadership to discuss performance and strategic initiatives. • Implement a one-on-one cadence for individual growth plans and management development opportunities. • Partners with practice management team to identify and execute additional revenue driving initiatives. • In partnership with the Practice Management Staff, inspects building and properties and recommends/reports facility repairs and improvements to maintain a safe environment. • In partnership with center/practice management and safety leadership to monitor and assist with all safety, emergency, and crisis situations. • Resolve all customer and staff complaints not resolved at a center level. • Interacts with and treats customers, guests, visitors, and team members in a professional, courteous manner. • Assume operational oversight, maintaining impeccable facility standards, cleanliness, and operational efficiency. • Cultivate a pervasive culture of safety, instilling a mindset of vigilance and care among all team members. • Embrace and execute any additional responsibilities as needed by the organization's evolving needs.