Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Discover Impactful Work: Join our team as a Senior Client Services Project Manager where you'll lead complex, high-impact projects that enable our customers to make breakthrough scientific discoveries. You'll serve as a trusted advisor managing end-to-end project delivery while building strong client relationships across our organization. This role combines leadership, technical expertise, and operational excellence to ensure successful implementation of our scientific solutions. Location This is a remote role based in the United States or Canada. A Day in the Life - Lead end-to-end delivery of complex, enterprise-level client services projects - Drive project planning, resource allocation, timelines, and execution - Manage project financials, including budgeting, forecasting, and cost tracking - Identify and mitigate risks while ensuring high-quality delivery - Collaborate with cross-functional teams to implement scientific and technical solutions - Support continuous improvement initiatives and contribute to project management best practices - Mentor and support team members to drive operational excellence Keys to Success Education - Bachelor’s degree in IT, Engineering, Life Sciences, or related discipline with 8+ years of experience in project management in life sciences, pharmaceutical, or related industries or Advanced degree with 6+ years of experience - Project Management Professional (PMP) certification or equivalent highly desirable Experience - Demonstrated experience managing complex, large-scale enterprise projects from inception through delivery - Advanced technical expertise in scientific software implementation, validation, and quality management systems - Demonstrated ability to manage client relationships across multiple organizational levels - Experience driving process improvements and supporting team development Knowledge, Skills, Abilities - Strong financial acumen (budgeting, forecasting, cost tracking, and revenue tracking) - Advanced understanding of project management tools, methodologies, and best practices - Strong analytical, problem-solving, and decision-making skills - Excellent communication and stakeholder management skills - Proficiency in MS Office and enterprise/project management systems - Ability to work independently while collaborating effectively across teams - Ability to travel up to 30% - Additional language skills are a plus US Eligibility Requirements: - Must be legally authorized to work in the United States without sponsorship now or in the future - Must be able to pass a comprehensive background check and drug screen Canada Eligibility Requirements: - Must be eligible to work in Canada without restrictions - Must be able to pass a comprehensive background check Compensation The salary range estimated for this position based in Michigan is $84,400.00–$140,000.00.

Mammoth Growth is a modern data analytics consultancy. We use our unique combination of agnostic tools expertise and data-driven decision making to help our clients grow and thrive in an ever-changing marketplace. We are world-class business consultants who optimize systems to deliver measurable business outcomes. We have completed 850+ engagements with clients in all areas - e-commerce, SaaS, media, D2C, B2B - from start-ups to enterprise. Mammoth is trusted by industry leaders from Dropbox to Calendly to verify their data, manage their reporting infrastructure, develop growth strategy and provide recommendations and insights that achieve measurable results. Are you an experienced business consultant, project strategist and data technologist all wrapped-up into one? If so, then you are exactly who we are looking for! As a Senior Delivery Lead at Mammoth Growth, you will be responsible for overseeing multiple client engagements, ensuring project success from inception to completion. You will lead multidisciplinary teams implementing agentic AI-driven analytics and data engineering solutions while maintaining client satisfaction and project profitability. What You’ll Do: - Manage multiple concurrent client projects, ensuring they remain on schedule and within budget - Serve as the primary client liaison, communicating effectively with both executive and technical stakeholders - Lead implementation teams comprised of data engineers, analytics engineers, and AI specialists - Lead sprint (or Kanban) planning and execution, driving agile practices that foster alignment, transparency, and accountability across the team - Develop and manage project plans and roadmaps, ensuring clear timelines for upcoming initiatives while proactively identifying risks and mitigation strategies to keep delivery schedules on track - Facilitate client workshops and discovery sessions to identify business requirements - Ensure architecture decisions and data implementations meet business objectives - Present project progress and deliverables to client stakeholders with visual storytelling excellence - Communicate project health to executive and account management teams, highlighting business value delivered, renewal risks, and opportunities for expansion or extension. - Coach and mentor team members to enhance delivery capabilities What You’ll Bring: - 5+ years of experience in consulting or professional services, preferably in data analytics or AI implementation - Proven track record of successful project delivery in data-driven environments - Previous exposure to Snowflake, DBT, or similar modern data stack technologies preferred - Strong understanding of analytics engineering and data engineering principles - Excellent communication skills, with the ability to translate technical concepts to business stakeholders - Experience building and presenting strategic roadmaps for data initiatives - Background in managing multidisciplinary teams in an agile environment - Bachelor's degree in a relevant field or equivalent work experience What Sets You Apart: - Demonstrated experience leveraging AI tools, particularly in marketing or analytics contexts - Understanding of data privacy regulations and best practices - Prior consulting experience in mid-market or enterprise environments - Demonstrated ability to maintain client relationships while driving business outcomes - History of successful on-time, on-budget project delivery We love working with people who like to laugh, smile and joke around. We provide rapid career advancement, exposure to a huge range of business challenges, amazing clients and competitive compensation. We are 100% Remote. Our team is fully distributed (before Covid and forever), allowing you the flexibility of working from home. At this time, we are unable to provide sponsorship. Must be a resident or green card holder of the U.S.,U.K. or Canada. So, what are you waiting for?

• Manage localization projects from quotation through delivery, ensuring deadlines, budgets, and quality standards are met • Act as the primary point of contact for clients, addressing requests, questions, and issues in a timely and professional manner • Coordinate cross-functional teams including Language Delivery, Technical Services, QA, and Supply Chain to ensure smooth project execution • Prepare and update project quotes, schedules, budgets, and workflows based on project requirements • Identify and manage production risks, implementing mitigation actions when necessary • Monitor project progress and provide status updates, reporting, and post-mortem analysis to improve future processes • Ensure compliance with internal procedures, ISO requirements, and quality standards • Manage administrative project tasks such as project closure, translation memory updates, and documentation maintenance • Oversee resource coordination, ensuring vendors and internal teams have the necessary tools, instructions, and information • Support account development by identifying opportunities to improve efficiency, quality, and client satisfaction • Collaborate with internal teams and stakeholders to improve workflows, processes, and project performance • Provide guidance or task allocation to junior team members when required

Role Description This position is primarily responsible for providing assistance to special projects that requires outstanding organizational skills, keen attention to details, knowledge in various ERP systems and passion to work in a dynamic team. What You Will Do - Consolidate data map into one project template (mostly data entry) - Client account setup - Project tracking setup - Update ticketing system for request completion - Consolidate final reports for uploading in various ERP systems - Identify compliance and primary contacts and set them correctly in various ERP systems - Validate client’s certification on website listing - Notify account owner when clients are added to regulator’s certification list - Verify and validate customer’s information for offboarding - Removal of client’s information from ERP systems - Deactivate client’s account as needed - Update requesters on task completion - Design and set up customer cookie consent banners and translations - Append Sales prospect and existing account contacts - Audit and consolidate appropriate certification documentations - Track current customer participation status in various privacy regulations - Validate Trademark violation tickets - Validate GPS upsell cases - Assists in client report requests - Assists with other projects and initiatives as required to meet/exceed TRUSTe’s business objectives Qualifications - BS/BA preferred - 1+ years related work experience (or equivalent) - Excellent facility in the English language, both oral and written - Experience in B2B account management, client services or comparable role - Keen attention to details & ability to work through complex problems using creative solutions - Good project management skills - Ability to distill complex issues into easy to understand recommendations that can be conveyed in writing & verbally - Highly motivated and self-directed - Knowledge of MS Office applications, especially Excel - Basic familiarity with Internet technologies (HTML, FTP, cookies, web beacons, etc.) Requirements - Functional work experience in privacy management systems (preferred but not required) - Understanding of data privacy management practices (preferred but not required) - Knowledge in various ERP systems (Netsuite, Jira, Salesforce, etc.) (preferred but not required) Benefits - Competitive compensation - Health, Vision and Dental Care - PTO Program - Computer + Welcome Package - Work from Home as choice - Continuing Education Program - Opportunities to participate in philanthropic activities - Opportunities to participate in health-focused activities - mindfulness, wellness, activity lifestyle - Php 20,000 employee referral program