Prism Vision Group

Role Description The Senior Manager, Communications is a growth-oriented communications leader responsible for building and executing a scalable communications function across a multi-site healthcare organization. This role drives brand growth by leading: - High-impact internal and employee communications - Physician communications programs focused on engagement and satisfaction - Social media and brand storytelling - Structured external campaigns, collateral, and events This is a highly operational, hands-on role that translates growth priorities into clear, consistent, and measurable communication strategies across locations. Position Specifics: - Remote - Travel: 20% required - Compensation Range: $100,000-$130,000K (DOE) Qualifications - 7–10+ years in communications, preferably within multi-site healthcare, MSO, or provider organizations - Proven experience in: - Physician communications and engagement - Internal communications at scale - Social media - Exceptional writing and storytelling ability across formats: - Executive messaging - Physician-facing communications - Campaigns and collateral - Track record of building communication systems in complex, distributed organizations Requirements - Manage day-to-day internal communications across multiple sites and functions - Act as the primary owner and advocate for the employee intranet - Develop and execute a communications calendar aligned to organizational priorities - Draft and distribute broad-based and executive communications - Partner with HR/People Ops/Physician leaders on employee engagement and retention-oriented communications - Create communication toolkits (talking points, FAQs, leader scripts) for consistent message delivery - Support execution of external PRISM brand campaigns - Own and manage the content and event calendar and approvals processes - Partner with PR team on physician thought leadership - Develop and maintain marketing and communications collateral - Ensure all materials are on-brand, consistent, and up to date - Manage and execute organic social media content - Develop content aligned with organizational messaging - Surface white papers, videos, and other thought leadership content

Role Description The VP of Operation reports to the Chief Operations Officer and will oversee all aspects of multiple ophthalmology practices located throughout the West Coast region. The incumbent provides strategic and operational leadership to the regional practice management team. This position requires an individual with a creative mind for anticipating business needs, and strong aptitude for leveraging business relationships. Compensation Range (DOE): $175,000-$220,000 Position Information: Remote with travel required throughout the West Coast. Responsibilities - Operations & Financial Leadership - Provide full P&L oversight for clinical practices, including operating and capital budgets, staffing, inventory, equipment, and service contracts. - Monitor financial performance, prepare quarterly and annual reporting, and present action plans to improve results. - Evaluate economic needs for new equipment, facilities, and operational investments. - Practice Growth, Physician Relations & Cross-Functional Leadership - Build strong physician relationships and serve as a strategic partner to providers in support of clinical practice operations, efficiency, and effectiveness. - Collaborate with physicians and operational leaders to drive workflow optimization, patient access, productivity, and practice growth initiatives. - Partner with Marketing, IT, Purchasing, and HR to support practice growth and operational execution. - Manage and ensure patient experience aligns with company vision and practice goals, for a well-rounded experience. - Oversee marketing operations and patient outreach strategies to reduce no-shows, improve rescheduling, and strengthen follow-up. - Develop and implement company initiatives designed to create and sustain a highly positive patient experience across all practices. - Lead implementation of top-down initiatives, including MIPS/MACRA performance and reporting. - People & Field Operations - Oversee Regional Operations Directors, Regional Operations Managers, Office Managers, and clinical/non-clinical teams. - Approve staff evaluations, bonuses, raises, staffing plans, schedules, and training completion. - Promote team development, individual growth, and consistent communication through staff meetings and leadership check-ins. - Oversee and manage physician and staff scheduling to support operational efficiency and patient care delivery. - Patient Experience, Systems & Compliance - Monitor EHR and IT utilization to improve patient encounters and operational efficiency. - Evaluate patient satisfaction and foster a culture focused on a highly positive patient experience. - Ensure performance in benefits investigations, authorizations, collections, and patient privacy. - Maintain compliance with HIPAA, OSHA, ADA, and applicable regulatory standards. - Stay abreast of regulatory changes and implement operational updates as required. - Support special projects and ad-hoc initiatives as needed. Qualifications - Bachelor’s Degree required/MBA preferred. - 12+ years of progressive experience in a leadership role, overseeing 10 or more offices. Multi-site healthcare experience preferred but not required. - Understanding of HIPAA, ADA, OSHA and other regulations; facility in supporting compliance and safety standards. - Strong leadership and business acumen demonstrated, empower and engage direct and indirect reports. - Effectiveness in oral and written communication; ability to deliver clear directives and set expectations. - Working knowledge of CMS Medicare guidelines. - Proficiency in medical software applications and data mining programs. - Knowledge of insurance regulatory issues, billing and coding practices. - Advanced technical and analytical skills; aptitude for all aspects of business development. - Focus and motivation in understanding and supporting practice goals, services, culture and strategy. - Efficiency and creativity in population health management; ability to make recommendations towards maximizing patient schedules through growth strategies. - Demonstrated excellence in organization, planning and project management; skilled in record keeping, data collection and systems information. - Demonstrated ability to implement and monitor new initiatives, provide appropriate feedback and/or corrective action.

Role Description This job is for a remote Virtual Clinical Assistant with Prism Vision Group. Compensation Range: $25.00-$28.00/hr (Dependent on Experience) The role of the scribe is to assist the physician with documentation of the patient's medical record. A scribe: - Explains to the patient what to expect from technician’s work up and from the physician. - Completes a detailed patient history which includes: - Past medical history (systemic and ocular) - Family medical history (systemic and ocular) - Medication history (systemic and ocular) - Chief complaint (the reason for the visit) - Transcribes the impression and plan, results of tests, prescriptions, and orders under the direction of the physician. - Documents any procedures performed by the physician or ophthalmic medical personnel. - Transcribes any consultations or discussions with family members. - Does not directly assist with patient care. - Attends required staff and educational meetings as requested. - Maintains strictest confidentiality. Qualifications - Associates Degree minimum / Bachelor’s Degree preferred - Relevant: 1 year (2-3 years Preferred) - Ophthalmic Assistant/Technician, with or without COA/COT: 1 year (preferred) - Prior experience required in: - Screening and technical workups to support provider visit requirements including patient histories, preliminary examinations, and testing. - Facilitating patient flow of 4-6 patients per hour. - Specialized and advanced testing support for provider visit requirements. Requirements - Knowledge of ophthalmic pre-exam workup and basic and advanced ophthalmic testing including: - Case histories - Visual acuity testing - EOM and pupil testing - Keratometry - Tonometry - Visual field testing - OCT testing - Topography - Fundus and optic nerve photography - Biometry A-Scan/IOLMaster - Preliminary slit lamp exams with angle grading - Thorough knowledge of eye anatomy, disease, symptoms, surgical procedures, and ocular medications. - Understands and utilizes sterile technique and procedures. - Understands and follows procedures for surgical and procedural consents, pre- and post-operative instructions. - Understanding and analytic capabilities consistent with operational flow analysis and coding and compliance. - Knowledge of and facility with electronic medical record (EMR) and practice management (EPM) systems. - Excellent interpersonal and organizational skills. - Demonstrates ability to assist providers with 4-6 patient encounters per hour. Company Description

Role Description The Medical Equipment Support Coordinator plays a critical operational role in ensuring the readiness, reliability, and lifecycle management of clinical and diagnostic equipment across Prism Vision Group’s national ophthalmology network. This role may be on‑site or remote depending on location and business needs. The Coordinator supports the end‑to‑end medical equipment service ticketing process, including: - Intake - Triage - Escalation management - Vendor coordination - Communication with operations teams This role serves as the liaison between clinical operations, the equipment service provider, OEM vendors, and internal supply chain partners. The position is also responsible for: - Equipment requisitioning - Purchasing workflow management - Agreement administration - End‑of‑life (EOL) processes such as turn‑in, disposal, and trade‑in Qualifications - Associate’s or Bachelor’s degree in Biomedical Technology, Healthcare Operations, Supply Chain, Business Administration, or related field preferred. - 2–4 years of relevant experience in equipment support, healthcare operations, or supply chain. - Strong communication and vendor‑coordination skills. - Ability to manage multiple service issues simultaneously. - Skilled in agreement administration and purchasing workflows. - Ability to work independently in a fast‑paced healthcare environment. Requirements - Manage the full lifecycle of equipment service tickets from intake to closure. - Triage issues, prioritize appropriately, and escalate urgent cases to operations leadership and the service provider. - Serve as the primary liaison between operations and the equipment service provider. - Monitor SLA performance, vendor response times, and recurring issues. - Coordinate repairs, maintenance, and service activities with OEM vendors and service partners. - Manage delivery, installation scheduling, and operational coordination. - Coordinate equipment requisition and purchasing from request through approval. - Maintain accurate asset inventories, warranty data, serial numbers, and service history. - Manage turn‑in, disposal, and trade‑in workflows. - Track residual values and trade‑in credits. - Maintain current service agreements, warranties, and PM contracts. - Route purchasing agreements for review and signature. Benefits - Compensation Range: $46,675.20 - $96,969.60 (Dependent on Experience) Company Description This role is exempt on-site at our New Providence CBO location or remote, reporting to the Medical Equipment Operations Manager.

Compensation Range: $25-$28/hr This job is with PRISM Vision Group. PRISM Vision Group is seeking qualified, experienced, and trained ophthalmic scribes to support our tremendous growth. We have both on-site and virtual scribe opportunities available. A virtual scribe provides real-time administrative help without being present on-site. During the appointment, scribes are connected virtually to record all information from the patient visit. They enter data into MDI, provide medical transcription, and record medical records. They are an integral, virtual part of the patient care team. The role of the scribe is to assist the physician with documentation of the patient's medical record. A scribe explains to the patient what the patient should expect from technician’s work up and from the physician. Scribes completes a detailed patient history which includes past medical history (systemic and ocular), family medical history (systemic and ocular), medication history (systemic and ocular) and the chief complaint (the reason for the visit). - The scribe, under the direction of the physician, transcribes the impression and plan, results of tests, prescriptions, and orders. - The scribe documents any procedures that may be performed by the physician or ophthalmic medical personnel. - The scribe transcribes any consultations or discussions with family members. - The scribe does not directly assist with patient care. - Attends required staff and educational meetings as requested. - Maintains strictest confidentiality. Skills - Electronic Health Records - History Taking - Ophthalmic Abbreviations - Ophthalmic Acronyms - Ophthalmic Anatomy - Ophthalmic Instruments - Ophthalmic Patient Services - Ophthalmic Pharmacology - Ophthalmic Supplemental Skills - Ophthalmic Terminology - Accuracy - Confidentiality Prior Experience - Associates Degree minimum / Bachelor’s Degree preferred - Relevant: 1 year (2-3 years Preferred) . - Ophthalmic Assistant/Technician, with or without COA/COT: 1 year (preferred) Ophthalmic Assistant/Technician prior experience required: - Screening and technical workups to support provider visit requirements including patient histories, preliminary examinations, and testing in order to facilitate patient flow of 4-6 patients per hour. May include histories, refraction, topography, keratometry, tonometry, pupil testing, visual field testing, OCT, fluorescein angiography, biometry A-Scan/ IOLMaster, fundus and optic nerve photography as well as pachymetry as needed. - Specialized and advanced testing support for provider visit requirements, prescribed practice patterns and other provider orders. - EMR entry, notes, charting and assist as scribe for physician as required, as well as EMR documentation of all patient communications. - Communication with patients regarding appointment scheduling, follow-up care, surgeries, procedures, changes in schedule, symptoms, surgery scheduling, additional testing and any other matters as directed by Lead Technician or provider. - Presentation of informed consent documentation and pre- and post-operative instructions. - Instrumentation set up and/or equipment for in-office minor surgery and laser procedures; assists with procedures, cleans exam/treatment rooms, and sterilizes instruments after use. Knowledge - Ophthalmic pre-exam workup, basic and advanced ophthalmic testing including but not limited to demonstrated proficiency in case histories, visual acuity testing, EOM, and pupil testing, keratometry, tonometry, visual field testing, OCT testing, topography, fundus, optic nerve and external photography, biometry A-Scan/IOLMaster, preliminary slit lamp exams with angle grading. - Thorough knowledge of eye anatomy, disease, symptoms, surgical procedures, and ocular medications. - Understands and utilizes sterile technique and procedures. - Understands and follows procedures for surgical and procedural consents, pre- and post-operative instructions. - Understanding and analytic capabilities consistent with operational flow analysis and coding and compliance. - Knowledge of and facility with electronic medical record (EMR) and practice management (EPM) systems. - Excellent interpersonal and organizational skills and demonstrate energetic professional, empathetic and maintain certification. - Demonstrates ability to assist providers with 4-6 patient encounters per hour. - Excellent interpersonal and organizational skills and demonstrate energetic professional, empathetic demeanor to patients and coworkers.

OVERVIEW PRISM Vision Group is seeking a highly organized and detail-oriented Senior Project Coordinator to support Chief Medical Officer (CMO) and advance physician-led initiatives across the organization. This role is instrumental in helping plan and execute key physician workstreams, from leadership meetings to physician retreats. The ideal candidate is a proactive self-starter who thrives in a fast-paced environment, communicates effectively with physicians and executive stakeholders, and brings structure and follow-through to physician-focused initiatives. Compensation DOE: Range: $80,000-100,000K Executive Support - Provide executive administrative to support to the CMO (e.g., calendar, expenses, travel logistics) - Serve as the primary coordinator for strategic initiatives and leadership activities led by the CMO, including the Physician Leadership Council and Medical Director Council - Schedule, plan, and manage logistics for monthly physician leadership meetings, including agenda creation, materials development, and follow-up communication - Draft correspondence, executive summaries, and briefing materials for internal and external physician audiences - Develop agendas, content, and minutes for Executive Staff Meetings - Activities and related support may be after-hours to accommodate physician schedules Physician Leadership Program Management - Work with functional areas (e.g., Finance, Data Analytics, RCM, Operations) to adjust and track on physician-leadership related KPIs and reporting - Organize, document, and track on physician-leadership council goals, initiatives, and KPIs - Lead and manage meetings with corporate and operations partners as they relate to CMO initiatives New Physician Assimilation - Schedule, coordinate, and manage meetings related to new physicians (“New Physician Day,” CMO-site visits) - Lead the new physician mentorship program in collaboration with CMO and supporting corporate functions - Promote new physician engagement and culture via continued communication and maintenance of communication channels - Work with recruiting liaison team to ensure seamless onboarding of new physicians and isolate areas of support from the CMO Retreat & Event Planning - Lead planning and execution of physician-facing events such as the annual physician retreat and leadership summits - Develop slides and materials for physician-facing events - Coordinate with internal stakeholders to ensure seamless execution of event logistics - Create and maintain event timelines, trackers, and budgets Project Management & Communications - Adapt quickly to new, high-priority initiatives impacting the CMO and physician experience - Track physician-related projects, timelines, and deliverables, ensuring clarity, alignment, and accountability across teams - Develop and maintain trackers and project documents to keep stakeholders informed - Liaise with cross-functional departments (e.g., HR, Operations, Marketing) to ensure successful execution of physician initiatives Physician Engagement & Culture Building - Conduct routine site-visits with CMO to meet with physician and staff - Help develop initiatives to strengthen physician community, connection, and culture across PRISM - Support efforts to document and share physician best practices across the network Education: - Bachelor’s degree required; background in healthcare administration, communications, or project management required Experience: - 2–4 years of experience in project coordination and executive support Skills & Attributes: - Exceptionally organized and detail-oriented - Comfortable working with high-level executives and physician stakeholders - Strong written and verbal communication skills - Proficient in Microsoft Office (PowerPoint, Excel, Outlook, Word) and project tools (e.g., Smartsheet, Teams) - Professionalism, discretion, and a collaborative, can-do attitude WORK ENVIRONMENT & TRAVEL - Remote position with travel required for retreats, occasional in-person events, and clinic site visits (25%)