• Execute day-to-day operations for product setup, QA, and store maintenance across Shopify stores • Maintain strong quality control by following and improving checklists, “definition of done,” and QA standards • Support Shopify product workflows including product creation, tagging, collections, variants, SKU conventions, and storefront updates • Handle bulk product data updates using spreadsheets/CSV workflows (Excel/Google Sheets) with a high data-integrity mindset • Support new store launches by helping proof builds, QA navigation/merchandising, identify issues, and coordinate fixes • Coordinate with Printful / 3PL partners on inventory reporting and resolving order/product issues • Document and maintain SOPs to improve consistency, reduce onboarding time, and make processes easier to follow • Liaise cross-functionally with Production and other teams to align on handoffs, timelines, and daily procedures • Support operations for our Amazon & eBay marketplace stores, ensuring listings and order processing stay accurate and on time • Proactively flag risks, inconsistencies, and edge cases—helping prevent issues before they impact customers.

- Through the use of company and department practices and procedures, researches laws and regulations related to advertising, labeling, and selling consumer goods in interstate commerce, including FDA and EPA regulations - Efficiently manages daily deliverables across multiple clients and categories, meeting accuracy, efficiency, quality control, and brand standards - Opens and manages new cases with Amazon Seller Support to resolve compliance issues - Follows standard practices and procedures to determine the best response to seller account issues - Discusses issues and solutions with the manager to ensure alignment with client and company requirements - Analyzes federal and state legislation, regulations, and policies, and provides actionable guidance to ensure compliance - Communicates legal requirements in a concise manner to ensure all stakeholders’ understanding of requirements - Under manager supervision, drafts Amazon appeals, Plans of Action, and other documents to resolve compliance issues - Works with internal departments to resolve compliance issues and develop strategies for preventing future cases - Acts as a key point of contact for managing and addressing daily requests from internal departments and company clients - Maintains communication with the brand management team and department managers, researches regulatory requirements, and implements proactive measures to ensure the company and clients remain compliant - Stays updated on Amazon policies and legal requirements to enhance skills and expertise - Assists manager by gathering, tracking, managing, and preparing documents for compliance investigations - Maintains or exceeds department-established performance standards - Continues to learn and apply department Trainual subjects according to standards - Other duties as assigned

• Development of Dutchie's ecommerce platforms using React, TypeScript, Apollo GraphQL, and Styled Components to deliver best-in-class online ordering experiences for cannabis retailers and consumers • Partner directly with Product and Design teams to design, develop, and ship new customer-facing features on our ecommerce roadmap, from discovery through deployment and iteration • Optimize application performance, accessibility, and cross-browser compatibility to ensure fast, and seamless experiences for diverse user bases on web and mobile platforms • Stay current with modern frontend technologies and best practices in the React ecosystem to help push Dutchie’s technology forward, continuously improving code quality, developer experience, and customer outcomes

• Lead the SEO relationship for your assigned clients • Own SEO strategy for category, subcategory, and product detail pages, balancing crawl efficiency, rankings, and conversion support • Audit and optimize PDP and category templates for structured data, internal linking, indexation, and performance at scale • Lead client calls as the primary SEO voice, educate, recommend, and defend strategic direction • Perform advanced audits using a suite of SEO tools to surface technical and content opportunities • Write Point of View (POV) documents and recommendations based on partner needs and data • Prioritize initiatives by difficulty, cost, and potential impact, make budget recommendations • Partner with Paid Media and ecommerce teams on product feed optimization to improve organic shopping visibility • Collaborate with Paid Media, Content, and Development teams to execute multi-channel strategies • Execute SEO deliverables such as keyword research, on-page optimization, internal linking, competitive gap analysis, and technical improvements • Conduct QA on SEO deliverables produced by SEO peers • Identify risks and opportunities related to SKU sprawl, thin PDPs, duplicate categories, and parameter driven URLs • Monitor performance and iterate strategy based on analytics and client KPIs • Mentor junior SEO talent as needed and contribute to improving our internal SEO playbooks • Proactively surface new opportunities and test ideas that improve results (within above-mentioned frameworks of prioritization) • Use AI to scale audits, surface gaps, or assist with content ideation, while relying on human strategy for final decision-making