Description About the Role As an SDR Manager at NinjaOne, you'll play a key role in driving go-to-market success by leading a high-performing team responsible for consistent pipeline growth month over month. You'll hire, coach, and develop top SDR talent, building a culture rooted in curiosity, accountability, and continuous learning. In this hands-on leadership role, you'll inspire your team to exceed targets, refine outbound strategy, and generate high-quality opportunities that fuel the success of our Account Executives. You'll collaborate closely with sales and marketing leadership to align goals, optimize workflows, and create a world-class sales development engine that supports NinjaOne's continued growth and expansion. Location- Hybrid in Austin, TX (In office Monday, Tuesday, and Thursday each week with additional days as needed) What You'll be Doing - Hire, coach, and develop a high-performing team of SDRs. - Build and execute strategies to consistently generate quality demos and pipeline. - Drive skill development in sales tactics, product knowledge, and industry expertise. - Track, analyze, and report weekly activity and results. - Motivate and engage your team through creative incentives and recognition. - Partner with Sales and Marketing to refine campaigns and lead generation. - Oversee SDR-specific promotions and outbound initiatives. - Continuously improve processes, tools, and conversion efficiency. - Other duties as needed About You - 2+ years of experience leading an SDR team, plus at least 1 year as an SDR. - Proven success consistently exceeding quota as both an individual and leader. - Skilled at hiring, coaching, and developing top-performing talent. - Strong grasp of SDR metrics, KPIs, and data-driven performance management. - Exceptional communicator with the ability to influence and build cross-functional alignment. - Highly organized, adaptable, and comfortable managing multiple priorities. - Proficient in Salesforce; experience with Salesloft and other sales tools a plus. - Energetic, motivated, and passionate about growth and team success. - Embody NinjaOne's core values - Curiosity, Integrity, Kindness, Humility, and Innovation - and foster them in your team every day. About Us NinjaOne automates the toughest parts of IT, giving more than 30,000 IT teams the visibility, security, and control they need to manage every endpoint with ease. Our all-in-one platform boosts productivity, reduces risk and cost, and simplifies IT operations at scale. Consistently ranked #1 for customer support, NinjaOne is the top-rated software on G2 across seven categories, including Endpoint Management, Remote Monitoring & Management, and Patch Management. What You'll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunit ies for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-SP 1 #LI-Hybrid #BI-Hybrid

*Open to hiring remote across the US—we also have offices in NYC, San Francisco, and Seattle We are a global AI research and technology company focused on building Universal Simulation systems. The research we are doing and the tools we are building are maturing rapidly and are quickly becoming the foundation for how we will all soon approach making anything. From images to videos, scripted media to documentaries, graphic design to architecture, interactive games to social media, new forms of learning and the future of entertainment itself. Everyone will be empowered to make anything. There will no longer be any barriers to entry. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. About the role We are growing our commercial team and looking for growth minded individuals who are passionate about the future of AI and content creation. In this role you’ll be identifying use cases where our technology can solve problems, and helping businesses think strategically about incorporating Runway into their workflows. What you’ll do - Identify new prospective customers and own the commercial process from initial engagement to contract signing - Develop innovative applications for our software and experiment within customer conversations - Craft compelling stories that articulate the value and potential of our technology to businesses - Foster relationships with key decision-makers and innovators, including executives and senior leadership teams to partner on deploying and growing usage of Runway throughout their organization - Prototype with customers in real time - Grow and expand existing customer accounts using data - Work closely with our Research, Engineering, Product, and Marketing teams to share market insights and identify potential growth opportunities What you’ll need - 5+ years of overall experience in a growth, GTM, or customer-facing role with experience in a high-growth technology company preferred - Natural curiosity for the Runway product and eagerness to use and test the product personally - Passion for educating prospects about AI's transformative potential across industries - Ability to build trust and engage authentically with diverse stakeholders—from technical experts to creative professionals to business executives - Exceptional communication skills and ability to articulate complex ideas clearly and persuasively - Ability to thrive in a constantly changing and growing environment - While sales experience is preferred, it’s not required - experience in a customer-facing role such as Solutions Architect, Sales Engineer, or Technical Account Manager is also relevant OTE: $250,000-$300,000

• Craft and execute innovative strategies to streamline and automate customer support workflows, reducing case backlog and improving resolution times, ensuring Engine delivers exceptional service. • Collaborate with cross-functional teams including engineering, product, and customer support to implement and optimize Salesforce Service Cloud solutions that enhance the overall customer experience. • Lead the design and management of complex screen flows and Omni-Channel configurations to increase operational efficiency, scalability, and responsiveness within the support organization. • Provide exceptional support and actionable insights to internal teams, enabling data-driven decisions that elevate customer satisfaction and drive continuous improvement.

Benefits: - 401(k) - Competitive salary - Dental insurance - Health insurance - Paid time off - Vision insurance Our company is looking for an enthusiastic Sales Associate to join our team. Your responsibilities in this role will include developing and sustaining relationships with existing customers and identifying potential new customers, responding to their inquiries, questions, and complaints, providing assistance and product information, and resolving issues. You will also assist in the preparation and delivery of sales presentations and proposals and monitor customer accounts. Additionally, you will track sales activity and performance metrics, prepare and maintain reports on sales activities and outcomes, establish and implement sales strategies to meet organizational goals and coordinate with other departments to ensure customer satisfaction. To be successful as a Sales Associate, you should have exceptional communication, product knowledge, problem-solving, adaptability, organizational skills and B2B and software sales experience. Sales Associate Duties & Responsibilities: - Develop and sustain relationships with existing customers - Assist with the preparation of sales presentations and proposals - Respond to inquiries and complaints and provide product information to customers - Track sales activity and performance metrics - Monitor customer accounts and ensure timely payments - Identify potential customers and evaluate new strategic business opportunities - Achieve sales, performance, and profit goals - Prepare and maintain reports on sales activities and outcomes - Coordinate with other departments to ensure customer satisfaction throughout the sales process - Establish and implement sales strategies to meet organizational goals - Assist with cross-selling and promotion of products - Handle additional administrative tasks if needed Sales Associate Requirements: - Bachelor’s degree in business, business management, marketing, communications, or a related field preferred - Prior sales experience in the same or similar roles - B2B and Software sales experience - In-depth understanding of sales and customer service principles - Strong knowledge of the market and customer dynamics - Exceptional written and verbal communication - Effective problem-solving - Adaptability and teamwork - Organization and time management This is a remote position.