• Craft and execute innovative strategies to streamline and automate customer support workflows, reducing case backlog and improving resolution times, ensuring Engine delivers exceptional service. • Collaborate with cross-functional teams including engineering, product, and customer support to implement and optimize Salesforce Service Cloud solutions that enhance the overall customer experience. • Lead the design and management of complex screen flows and Omni-Channel configurations to increase operational efficiency, scalability, and responsiveness within the support organization. • Provide exceptional support and actionable insights to internal teams, enabling data-driven decisions that elevate customer satisfaction and drive continuous improvement.

Benefits: - 401(k) - Competitive salary - Dental insurance - Health insurance - Paid time off - Vision insurance Our company is looking for an enthusiastic Sales Associate to join our team. Your responsibilities in this role will include developing and sustaining relationships with existing customers and identifying potential new customers, responding to their inquiries, questions, and complaints, providing assistance and product information, and resolving issues. You will also assist in the preparation and delivery of sales presentations and proposals and monitor customer accounts. Additionally, you will track sales activity and performance metrics, prepare and maintain reports on sales activities and outcomes, establish and implement sales strategies to meet organizational goals and coordinate with other departments to ensure customer satisfaction. To be successful as a Sales Associate, you should have exceptional communication, product knowledge, problem-solving, adaptability, organizational skills and B2B and software sales experience. Sales Associate Duties & Responsibilities: - Develop and sustain relationships with existing customers - Assist with the preparation of sales presentations and proposals - Respond to inquiries and complaints and provide product information to customers - Track sales activity and performance metrics - Monitor customer accounts and ensure timely payments - Identify potential customers and evaluate new strategic business opportunities - Achieve sales, performance, and profit goals - Prepare and maintain reports on sales activities and outcomes - Coordinate with other departments to ensure customer satisfaction throughout the sales process - Establish and implement sales strategies to meet organizational goals - Assist with cross-selling and promotion of products - Handle additional administrative tasks if needed Sales Associate Requirements: - Bachelor’s degree in business, business management, marketing, communications, or a related field preferred - Prior sales experience in the same or similar roles - B2B and Software sales experience - In-depth understanding of sales and customer service principles - Strong knowledge of the market and customer dynamics - Exceptional written and verbal communication - Effective problem-solving - Adaptability and teamwork - Organization and time management This is a remote position.

Role Summary Regional Manager - Central Company: MANN+HUMMEL Location: Remote, Central Zone #LI-Remote The Regional Manager is responsible for sales of MANN+HUMMEL products by providing sales, leadership and development for all personnel within their assigned geographic region. Maintain and enhance relationships with personnel of direct account and assist direct account in achieving their sales goals for our product lines. Develop sales strategies to deliver profitable sales growth and outstanding results. Regional Sales Manager reports directly to the Senior Account Manager. Main Tasks - Drive regional sales growth by meeting or exceeding revenue and profitability targets - Develop and execute strategic sales plans aligned with company objectives - Lead, coach, and inspire a high-performing team of District Sales Managers - Recruit, onboard, and develop top sales talent within the region - Build and strengthen relationships with key customer accounts and partners - Support customers in achieving success with our products and programs - Identify and capitalize on new business opportunities across diverse channels - Use data, market insights, and competitive trends to inform sales strategies - Manage regional budgets, expenses, and overall financial performance - Lead customer business reviews, sales meetings, and planning sessions - Ensure accurate reporting, communication, and operational execution - Train and empower teams on pricing, programs, and effective sales techniques - Promote a culture of accountability, continuous improvement, and collaboration - Partner cross-functionally to enhance processes and drive business results Qualifications Education • Bachelor’s degree Experience • Minimum 5+ years automotive aftermarket or related sales experience Required Skills - Proven ability to meet sales targets and drive growth - Strong leadership and team management experience - Solid business acumen, including sales planning and profitability management - Ability to build and maintain customer relationships - Effective negotiation and strategic thinking skills - Excellent communication skills (verbal and written) - Proficiency in Microsoft Office (Excel, PowerPoint, Outlook) - Ability to train, coach, and implement new initiatives Preferred Skills • Analytic skills • Data processing • CRM system experience (Salesforce)

We anticipate the application window for this opening will close on - 22 Mar 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.At Medtronic, the Sales Representative II Spine is responsible for making field sales calls, soliciting orders, selling assigned Medtronic Spinal and Biologics products and representing the company in accordance with its policies and in the assigned territory: for maintaining an awareness of local competitive conditions and for reporting back promptly to the district manager. This is a field-based role. We are seeking a committed professional, required to reside within the territory and drive to multiple accounts throughout the region, to join our winning team. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement. Responsibilities may include the following and other duties may be assigned: - Selling implantable devices for specific therapies to physicians, institutions, payors, and other appropriate medical staff - Maintaining Consignments and Loaner inventory, moving loaner sets between accounts as needed - Keeping non usage and flight usage for products to a minimum level - Providing field service and case coverage to customers per their individual needs - Preparing and submitting field visit reports as required by District Sales Manager - Maintaining up-to-date customer record books and other records in accordance with District Sales Manager instructions - Aggressively visiting hospitals and solicit orders from present and prospective customers for the assigned products - Aggressively seeking new customers and formulate and follow plans for such action as directed by the District Sales Manager. - Handling customer complaints in accordance with Medtronic Spinal and Biologics policy and advise District Sales Manager and Medtronic Spinal and Biologics promptly of any situation beyond scope of authority - Recommending the addition of new products and the modification or deletion of present products to the line as appropriate - Meeting or exceeding sales quota and total company market share in assigned territory - Staying attentive to competitor’s product and merchandizing practices and keep the District Sales Manager informed - Attending and participating in sales meetings, training programs, conventions, and trade shows as directed - Assisting in the field training of any salesperson as requested by the District Sales Manager - Cooperating with all personnel on the execution of Company programs - Creating and implementing an annual business plan with quarterly updates - Submitting reports and provide information as directed - Adhering to company policies and conduct all business in an ethical manner - Managing business with Medtronic Spinal and Biologics profitability in mind - Traveling significantly within assigned territory to cover hospital cases, make account calls, move loaner sets to needed locations and attend meetings, training programs, conventions and trade shows - Other duties as assigned We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. Qualifications - Must Have: Minimum Requirements To be considered for this role, please ensure the minimum requirements are evident on your resume. - High School Diploma (or equivalent) AND 6+ years of experience* - OR Associate’s Degree AND 4+ years of experience* - OR Bachelor’s Degree AND 2+ years of experience* *Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences Nice to Have: Ability to interact effectively with a wide range of people and personalities. Excellent written and verbal communication skills. Ortho, Spine or O.R. experience Additional Job Requirements: - While performing the duties of this job, the employee is regularly required to be independently mobile - Required to interact with a computer for extended periods of time, and communicate with peers and co-workers - Regularly required to talk or hear - Occasionally required to sit and reach with hands and arms - Regularly required to stand; walk and use hands to finger, handle, or feel objects, tools , or controls - Must frequently lift and/or move up to 50 pounds - Specific vision abilities required by this job involve normal vision - Ability to travel - Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel. Business Description: Cranial and Spinal Technologies (CST) is redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning, personalized spinal implants, and robotic-assisted surgical delivery to make patient care more customized. CST is the market leader in spinal implants, robotics, and navigation. Our integrated operating unit is comprised 3 global businesses, Spine and Biologics, Enabling Technologies and China Cranial, Spinal Orthopedic Technologies. This role will support our Spine and Biologics business. Click here to learn more about our full procedural solutions for spine surgery and Click here to learn more about our bone grafting solutions for spinal fusion. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$0.00 - $0.00 This position is 100% commission based. The Sales Incentive Plan (SIP) provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.