• Provide written translation services for legal documents including letters, reports, website content, posters, brochures, general information documents, correspondence, etc. • Preserve the original content, meaning and tone of the document. • Translators must accurately depict cultural sensitivity and clarity. • Edit and proofread translated documents to ensure accuracy, clarity, and adherence to legal terminology. • Must be able to conduct a Quality edit proof process when assigned for review. • Translators are required to follow style guides, glossaries, and our clients’ preferences. • Ensure confidentiality and security of all translated materials. • Stay up to date with legal terminology and industry’s best practices. • Other duties as assigned.

• Comprehensive review of new and transfer file assignments with initial evaluation letter to claims • Summarizing discovery responses and medical records within 30 days of receipt • Taking and defending depositions of parties, lay witnesses, and expert witnesses • Completion of deposition summaries within 20 days • Legal research; preparation of motions, oppositions and replies to motion; court appearance at law and motion • Trial preparation, trial and posttrial motions • Preparation of pretrial documents, motions in limine and oppositions thereto • Managing assignments from managing and senior managing attorneys

• Provides legal assistance to attorneys and operations support, including contract review, project management, process management, and supporting other drivers of operational effectiveness for the team and the legal department. • Responsible for drafting, reviewing and negotiating contracts for all business units. • Assists attorneys with general legal matters as needed. • Conducts legal review of third-party contracts and documents, consulting attorneys as needed. • Manages the Legal Compliance processes to increase efficiency, coordinating with other departments. • Maintains Business Continuity Plan and Risk Control Self-Assessment. • Drafts documents, including customized documents with special terms. • Negotiates terms of financing documents, consulting attorneys as needed. • Reviews and approves loan closing packages for funding. • Supports the Legal and Government, Risk, and Compliance (GRC) technology, processes and tools, including procedures across the department. • Updates and assists with surveys, benchmarking, Key Risk Indicator/Key Performance Indicator (KRI/KPI) planning, including development opportunities. • Collaborates with the Finance team, including Accounts Payable, regarding budgetary items and vendor invoices. • Works with Accounts Payable to verify accuracy of vendor data in payables database. • Provides first-level end-user technical support of key legal department systems and introductory end-user training. • Creates and collaborates with the GRC and Legal team on department presentations, focus meetings, and related requests. • Other duties as assigned.

• Conduct high-volume strategy consultations with prospective immigration clients • Assess eligibility across family-based and humanitarian pathways (e.g., VAWA, U visas, T visas, SIJS, waivers, removal defense) • Design and clearly explain immigration roadmaps, including risks, timelines, and alternative options • Partner closely with intake and sales teams to convert consultations into retained clients • Address client objections related to cost, risk, timing, and eligibility • Support pricing alignment and scope clarity • Contribute directly to revenue growth, conversion rates, and retained value • Provide feedback to leadership on client trends, demand signals, and service gaps • Help refine service offerings and client positioning • Ensure handoff clarity to case management and legal teams post-retention