New Frontier Immigration Law

• Deliver High-Stakes, High-Quality Advocacy • Manage a sophisticated caseload of removal defense matters with significant consequences for clients and their families • Represent clients in Individual and Master Calendar Hearings, bond proceedings, and appeals before the BIA • Draft and argue complex motions, briefs, and appellate filings with precision and strategic depth • Develop compelling case theories grounded in both law and narrative • Prepare clients and witnesses with care, clarity, and rigor • Take the lead on particularly complex or high-risk cases where strong advocacy is critical • Mentor and supervise 1–2 removal defense attorneys with a focus on excellence, accountability, and growth • Provide substantive, actionable feedback on legal writing, case strategy, and hearing preparation • Coach attorneys to become confident, disciplined, and effective advocates • Set a high standard for performance while investing in each attorney’s development • Ensure consistent, high-quality hearing coverage across all matters • Coordinate and oversee contract or coverage attorneys, holding them to the same rigorous standards • Act as a trusted resource on complex issues, including criminal bars, discretionary risk, and procedural challenges • Guide the team through urgent filings and time-sensitive matters with sound judgment • Uphold and reinforce high standards across all removal defense work. • Identify patterns, gaps, and opportunities to improve systems and outcomes.

• Manage a substantial caseload from inception to resolution, focusing on family-based immigration relief. • Draft and review applications for relief from removal, ensuring high-quality submissions. • Directly support the lead attorney in meeting KPIs and deadlines. • Edit and finalize packets according to attorney instructions, ensuring all required evidence is included. • Respond promptly to USCIS's Request for Evidence, adhering to strict deadlines. • Support Legal Assistants with legal inquiries and case management. • Communicate effectively with clients, providing clear explanations of case processes. • Uphold the firm's ethical standards and professional conduct in all interactions. • Maintain and organize case files using our legal database for efficiency and meticulous organization. • Prepare filings according to firm standards, contributing to our mission and objectives.

• Gestionar una carga de trabajo sustancial desde la creación hasta la resolución, con un enfoque en el alivio basado en familia • Elaborar, revisar y finalizar paquetes de solicitud según los estándares de la firma, asegurando que se incluya toda la evidencia requerida y sea controlada por calidad • Realizar citas de entrevista con clientes y preparar a los clientes y la documentación para las entrevistas de USCIS • Responder a las Solicitudes de Evidencia de USCIS de manera oportuna y dentro de plazos estrictos • Procesar devoluciones de revisiones y gestionar las devoluciones de llamadas de los clientes de manera oportuna • Comunicar claramente con los clientes a lo largo de su caso, explicando procesos y gestionando expectativas • Mantener archivos de casos precisos y organizados en la base de datos legal de la firma

• Manage a substantial caseload from inception to resolution, focusing on family-based immigration relief. • Draft and review applications for relief from removal, ensuring high-quality submissions. • Directly support the lead attorney in meeting KPIs and deadlines. • Edit and finalize packets according to attorney instructions, ensuring all required evidence is included. • Respond promptly to USCIS's Request for Evidence, adhering to strict deadlines. • Support Legal Assistants with legal inquiries and case management. • Communicate effectively with clients, providing clear explanations of case processes. • Uphold the firm's ethical standards and professional conduct in all interactions. • Maintain and organize case files using our legal database for efficiency and meticulous organization. • Prepare filings according to firm standards, contributing to our mission and objectives.

• Handle high amounts of incoming calls. • Draft immigration forms. • Identify and evaluate customers’ needs to deliver satisfaction. • Build sustainable relationships of trust through open and interactive discussion. • Provide accurate, valid, and comprehensive information by using the right methods/tools. • Manage and update assigned cases every month. • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution. • Keep records of customer interactions, process customer accounts, and file documents. • Follow communication procedures, guidelines, and policies. • Go the extra mile to engage customers.

• Manejar grandes cantidades de llamadas entrantes • Redactar formularios de inmigración • Identificar y evaluar las necesidades de los clientes para ofrecer satisfacción • Construir relaciones sostenibles de confianza a través de discusiones abiertas e interactivas • Proporcionar información precisa, válida y comprensiva utilizando los métodos/herramientas adecuadas • Administrar y actualizar los casos asignados cada mes • Gestionar quejas, proporcionar soluciones y opciones adecuadas dentro de los límites de tiempo; hacer seguimiento para asegurar resolución • Mantener registros de interacciones con los clientes, procesar cuentas de clientes y archivar documentos • Seguir los procedimientos de comunicación, pautas y políticas • Ir un paso más allá para interactuar con los clientes

New Frontier Immigration Law is looking for a team of Temporary Paralegals to support our Legal Team. This is a 4-month contract. MUST - Be Bilingual (English/Spanish) - Have experience in Immigration Law Hiring Process - Submit your application if your experience aligns with the role requirements and responsibilities. - Qualified applicants will receive an invitation to attend a group information session on Tuesday, March 31st. - Candidates who remain interested after the session will be scheduled for interviews. Role Objective We are seeking Bilingual Immigration Paralegals to join our team. As an Immigration Paralegal, you will play a crucial role in handling a comprehensive caseload, assisting in the preparation and filing of applications for relief, and supporting our attorneys to meet and exceed our Key Performance Indicators (KPIs). Your role is crucial in maintaining our reputation as the premier immigration legal services provider in the US. Responsibilities/Duties - Manage a substantial caseload from inception to resolution, focusing on family-based immigration relief. - Draft and review applications for relief from removal, ensuring high-quality submissions. - Directly support the lead attorney in meeting KPIs and deadlines. - Edit and finalize packets according to attorney instructions, ensuring all required evidence is included. - Respond promptly to USCIS's Request for Evidence, adhering to strict deadlines. - Support Legal Assistants with legal inquiries and case management. - Communicate effectively with clients, providing clear explanations of case processes. - Uphold the firm's ethical standards and professional conduct in all interactions. - Maintain and organize case files using our legal database for efficiency and meticulous organization. - Prepare filings according to firm standards, contributing to our mission and objectives. Requirements - Bachelor’s Degree preferred; relevant experience and education will also be considered. - Fluency in Spanish is required - Ability to set and meet deadlines, to manage 2-3 legal assistants, and a significant case load. - Minimum 3 years of high-volume immigration law experience - Expertise with I-589, I-42B, bond applications, and family-based petitions - Experience preparing clients and documentation for Individual Calendar Hearings - Strong understanding of asylum processes and complex removal defense - Demonstrated success managing complex case types - Fluent bilingual English–Spanish required - Exceptional communication and client-service skills - High attention to detail and accuracy - Proficiency with legal case management systems (Filevine preferred) Compensation - $26,000 - $30,000 MXN pesos monthly Location Guadalajara, Jalisco (Remote) Employment Type International Contractor Minimum Experience Mid-level Compensation $26,000 - $30,000 MXN pesos monthly

• Lead end-to-end project delivery across multiple workstreams including technology implementations, process improvements, client service enhancements, and operational initiatives • Develop comprehensive project plans including scope, timeline, budget, resource allocation, and risk management strategies • Facilitate project kickoffs, status meetings, and stakeholder updates with clear communication and documentation • Manage project schedules, track milestones, and proactively address obstacles to keep initiatives on track • Coordinate cross-functional teams including legal staff, operations, IT, HR, and external vendors • Serve as primary point of contact for assigned projects, managing expectations and maintaining alignment across all stakeholders • Prepare and deliver executive-level status reports, dashboards, and presentations to leadership • Translate complex technical or operational concepts into clear, actionable communications for diverse audiences • Build strong working relationships across departments to facilitate collaboration and project success • Implement and maintain project management best practices, templates, and standards • Conduct risk assessments and develop mitigation strategies to protect project outcomes • Monitor project budgets and financial performance, escalating concerns as needed • Ensure quality control throughout the project lifecycle and conduct post-project reviews to capture lessons learned • Maintain comprehensive project documentation in centralized systems • Participate in project prioritization and resource planning discussions • Identify opportunities for process optimization and efficiency improvements • Support change management efforts to ensure smooth adoption of new systems, processes, or initiatives • Contribute to building a culture of continuous improvement and operational excellence.

• Coordinate project plans, task trackers, and project documentation • Track milestones and deliverables to ensure projects remain on schedule • Communicate project updates and status reports clearly to internal stakeholders • Escalate risks or blockers to leadership when needed • Help ensure teams remain aligned on priorities and deadlines • Monitor operational workflows and identify delays or bottlenecks • Maintain dashboards or trackers that provide visibility into project status • Ensure project updates and documentation remain organized and accessible • Assist with reporting project progress to leadership

• Serve as the firm's senior authority on legal quality, supervision, and professional responsibility • Supervise 10+ attorneys across multiple immigration practice areas • Establish and enforce firm-wide legal quality standards • Standardize templates, argument structures, and review protocols • Define supervision requirements and escalation thresholds • Intervene when case strategy requires correction • Conduct structured legal performance and quality reviews • Serve as lead authority on bar complaints and professional responsibility matters • Design preventive supervision systems that reduce exposure • Audit case documentation for compliance and defensibility • Create documentation standards that withstand scrutiny • Establish red-flag triggers for elevated review • Track and analyze RFE trends across case types • Identify systemic drafting or evidentiary weaknesses • Develop preemptive strategy updates and playbooks • Lead structured legal review sessions • Partner with Legal Operations to implement system improvements • Supervise the legal integrity of the intake process to ensure cases are signed with the correct legal strategy, expectations, and risk assessment • Define intake standards and required case information • Review and audit escalated intake cases for strategy or information gaps • Correct patterns that lead to downstream legal or client issues • Define legal performance standards in partnership with Operations and own enforcement within the legal team • Set legal performance expectations for attorneys and paralegals • Conduct performance reviews, manage underperformance, and make promotion, correction, and exit recommendations for legal roles • Conduct high-level conversations with concerned or dissatisfied clients when legal authority is required • Provide clear, disciplined explanations of strategy and risk • Own the legal decision layer of refund eligibility, including reviewing disputed or high-risk cases and ensuring consistency and documentation • Make principled decisions regarding case posture and resolution in collaboration with leadership