Position Title: Cloud Engineer (Escalations) Position Type: Full-Time / Exempt** Clearance: None Location: Huntsville, AL / Remote Salary*: $70,000 - $90,000 *Dependent upon qualifications Special preference given to candidates with applicable Microsoft and Azure experience. Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in these meaningful health and welfare benefits: - Excellent health/dental benefits from BCBS - See into the future with our luxurious VSP vision benefits - Prepare for the long-haul courtesy of our 401k with company matching - Unlimited mobile phone plan - 10 days' vacation, 7 days sick time - Bonuses and salary increase potential via our certifications plan We do cool work here, defying expectations by simply being who we are - each of us makes an impact. Essential Functions - Collaborate with various teams to identify, design, and document technical processes that improve efficiency, consistency, and quality of our operations. Leverage your technical expertise to define workflows, procedures, and best practices that align with industry standards and organizational goals. - Collaborate with the Strategic Account Managers and relevant teams to understand the scope and details of services provided to clients. - Serve as a technical escalation point for the service desk, investigating and resolving complex technical issues related to Microsoft 365 and Azure services. Duties and Responsibilities - Serve as a technical point of contact for clients, addressing inquiries, providing updates, and ensuring that solutions meet client expectations. - Investigate and collaborate with teams to analyze and resolve complex technical problems, providing guidance and expertise to ensure timely and effective resolutions. Ensure documentation is generated for training and efficiency. - Lead the planning, coordination, and execution of technical changes, including software deployments, system upgrades, and infrastructure modifications. Define clear timelines, roles, and responsibilities, and ensure that changes are thoroughly tested and documented. - Evaluate incoming tasks and projects to determine their urgency and priority. - Monitoring the ticket backlog, identifying bottlenecks, and working closely with other engineers to diagnose and resolve issues efficiently. Identify critical issues requiring immediate attention. Collaborate with teams to identify and implement process improvements to reduce future ticket backlogs. - Managing personal Key Performance Indicators, forecasting current workload for upcoming effort availability, and ensuring that all tickets are processed in accordance with Service Level Agreements. - Continuous education, expansion, and refinement of technical knowledge and credibility through industry standard certifications. Job Specifications Professional certifications - Security+ is REQUIRED. Optional / Desired Microsoft Certificates - AZ-104 - SC-300 - SC-400 Technology Experience - Microsoft 365 - Compliance Administration - AIP, DLP, Data lifecycle management, etc. - Teams Administration - Exchange Administration - SharePoint Administration - Security Administration - Intune - Azure Technology - AD Connect - Recovery Services - Virtual Machine - Management, monitoring, and troubleshooting. - Conditional Access - Azure AD - AVD - Active Directory Domain Services - Active Directory Federation Services - Certificate management and renewals - Network Troubleshooting Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Summit 7 Systems requires background investigations. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.

Why join Nextech? We are a leader in specialty healthcare technology solutions. We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com. Job Summary The Senior Platform Engineer drives developer enablement through infrastructure automation, cloud platform optimization, standardized engineering workflows, strong security practices, and mentorship of junior engineers; as a result, improving the reliability, security, and scalability of Nextech products used by our customers. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Essential Functions - Platform CI/CD Enablement: Design, implement, and operate scalable, secure CI/CD workflows and deployment strategies that enable teams to deliver Nextech products to customers with greater speed, reliability, and confidence. - Infrastructure as Code (IaC) Excellence: Lead the creation and maintenance of a robust Infrastructure as Code ecosystem that promotes consistency, reusability, ease of use, cost efficiency, and high engineering quality across the platform. - Security & Compliance by Design: Embed security and compliance controls across cloud platforms, pipelines, networking, and infrastructure, partnering with engineering and security teams to ensure the secure delivery of customer‑facing products. - Observability & Telemetry: Lead the design and adoption of monitoring, logging, and alerting capabilities to support proactive performance tuning, improve system visibility, and enhance reliability for customers. - Production Operations & Reliability: Own platform stability through on call procedures and incident response, Root Cause Analysis (RCA), and continuous operational improvement to minimize customer impact and service disruption. - High Availability & Resilience: Design and support highly available, multi‑region architectures with strong resiliency, recoverability, and disaster recovery (DR) patterns to ensure uninterrupted customer access to Nextech products. - Automation & Scripting: Develop automation for provisioning, configuration, patching, and performance optimization to improve efficiency, consistency, and operational excellence across environments. - Technical Leadership & Mentorship: Provide technical leadership by mentoring junior engineers, modeling engineering best practices, and owning delivery quality across shared platform services. - Communication & Stakeholder Engagement: Communicate technical decisions clearly to engineering teams and leadership, align platform initiatives with business priorities, and anticipate customer needs to deliver long‑term value. Minimum Requirements - 5+ years hands-on cloud technologies (IaaS/SaaS/PaaS) - 3+ years Azure cloud experience - 3+ years working with CI/CD tools (preferably Azure DevOps or Github Actions) - 2+ years cloud networking (WAF, routing, vWAN, etc.) - Scripting (PowerShell, Python, .NET) - Terraform for IaC - Configuration management (Ansible/Puppet/Chef) - Strong Entra ID (formerly Azure AD) understanding - TCP/IP and OSI fluency - Certificate management - Experience with infrastructure, network, and application security best practices - Experience with APM (Dynatrace, Datadog, New Relic) - Proven experience in both Windows and Linux environments - Agile experience Preferred Qualifications - Bachelor’s degree in CS/Engineering or related field - At least one cloud-related certification - Experience defining secure patterns and multi-region scalability - Familiarity with DR planning Working Environment/Physical Demands - 100% Remote - Activities require a significant amount of work in front of a computer monitor Total Rewards: Generous annual bonus opportunity 401(k) with Employer Match Flexible Time Off: take time off when you need it without worrying about available hours 11 paid holidays Your Day Your Way - Celebrate a day of cultural or social significance to you Insurance: Choice of Medical, Dental, and Vision plans Health Savings Account with employer match Flexible Spending Account 100% Company-Paid Parental leave (After 6 months with the company) 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance Nextech Luminary Peer Recognition Program Wellness Program including discounts on medical premiums Employee Assistance Program with free counseling sessions available Corporate Discounts on Retail, Travel, and Entertainment

• Builds the cloud application development and hosting platforms for Allstate • Owns, develops, implements, and operates Allstate’s Cloud platforms • Develops self-service tools that enable Allstate developers to build, deploy and operate cloud native applications • Mentors the team and ensures that SLAs are met • Leads engineering practices to improve system efficiency and team operations • Designs, builds, manages, and operates the infrastructure and configuration of the platform infrastructure and application environments • Leads a team in engineering practices around test driven and continuous delivery of infrastructure • Develops comprehensive monitoring and log analytics solutions

DB E.C.O. North America (with “E.C.O.” representing “Engineering, Consulting and Operations") offers specialized rail and transit consultancy services to public agencies, passenger and freight railroads. DB E.C.O. North America is part of the DB E.C.O. Group and leverages Deutsche Bahn’s global expertise to advance mobility and rail transportation across the U.S. and Canada. Their cross-disciplinary team collaborates closely with clients to innovate their portfolios and elevate business performance. With a focus on sustainability, safety, and operational excellence, they strive to enhance the customer experience, increase rail usage, and “Transform The Future Of Mobility.” Role Overview Title: IT Infrastructure Developer Reports To: Director of IT Location: Remote within USA Primary Objective: Manage, secure, and optimize DB ECO NA’s Microsoft 365 and Azure environments while enabling automation, process improvements, and cross systems integration that support Finance, Business Operations, HR and other business functions, innovation, and long-term scalability across IT operations. Key Responsibilities: Cloud Infrastructure & Administration - Manage Azure resources including networks, storage, and services. - Oversee Microsoft 365 administration (Exchange, SharePoint, Teams, OneDrive). - Administer Azure Active Directory (Entra ID) – roles, conditional access, governance. - Manage Intune for device compliance and deployment. - Monitor and optimize cloud resource usage and cost. Automation & Process Improvement - Build automation for provisioning, user management, and routine IT workflows. - Develop scripts and Power Automate flows to reduce manual effort and improve accuracy in business operations and Finance. - Implement proactive monitoring and alerting. Security & Compliance - Apply and maintain security policies (MFA, device compliance, least-privilege access). - Conduct periodic audits and support security incident investigations. - Collaborate with IT leadership to maintain compliance standards. Integration & Innovation - Partner with business units to deliver secure integrations and data automation. - Support and enhance system integrations between Kantata, Business Central (ERP), Navan, ADP, and business systems used across Finance and Business Operations. - Work closely with Finance and other departments to understand the processes and workflows to ensure data accuracy and reducing manual work. - Support and optimize specialty applications hosted in Azure or SaaS environments. - Evaluate emerging technologies that improve efficiency and innovation opportunities as well asscalability of business systems. - Assuming technical ownership on integration and automation projects and working closely with the Director of IT and Business Stakeholders enabling strategic decisions and successful outcomes. Support & Continuity - Serve as escalation point for complex issues. - Maintain documentation and system configuration records. - Maintain audit readiness for financial system integrations and data handling. - Provide coverage for IT Director functions to ensure operational continuity. Skills - PowerShell scripting (core for Microsoft 365 and Azure automation) - Azure CLI / Azure PowerShell / ARM templates - Terraform, Bicep, or other Infrastructure-as-Code tools - Python scripting for automation and API integrations We offer an annual gross salary between $90,000 and $110,000 + bonus for full-time employment, depending on professional qualifications and experience. Quick overview of our U.S. Health & Wellness Benefits: - Medical Insurance: Multiple options - Low to High Deductible plans - Dental & Vision - Health Savings & Flexible Spending Accounts - Life & AD&D Insurance, Short-term, and Long-term Disability: Company-paid - Employee Assistance Program (EAP) for employees and their household members - Commuter Benefits: Use tax-free money to pay for eligible transit and parking expenses (Train, subway, bus, ferry, parking). - Parental Paid Leave - Supplemental Coverage: Optional accident, critical illness, and hospital indemnity plans with wellness benefits. - Retirement Savings (401k): Pre-tax or Roth contributions with company match - Vacation & Holidays: Competitive time off plus 11 paid company holidays DB E.C.O North America, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, veteran status, disability or genetics. In addition to federal law requirements. DB E.C.O North America, Inc. complies with applicable state and local laws governing nondiscrimination in employment. For California applicants: We follow the California Fair Chance Act, San Francisco Fair Chance Ordinance, and/or Los Angeles Fair Chance Initiative for Hiring. As is the case for applicants in any jurisdiction, you do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After providing a conditional offer and conducting a background check, we will consider hiring any qualified individual with arrest or conviction records in accordance with all relevant laws, and specifically will assess whether any conviction history directly relates to the job duties. We will take into consideration the individual’s explanation and potential mitigating factors as defined by the law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. --- Quick overview of our Canada Health & Wellness Benefits: We offer a comprehensive, company‑paid benefits program for employees and their eligible dependents. This includes Basic Life Insurance, Accidental Death & Dismemberment (AD&D), Dependent Life Insurance, Long‑Term Disability, extended Health and Dental coverage, and access to an Employee Assistance Program (EAP). In addition, the Company supports your long‑term financial well‑being by subsidizing a Registered Retirement Savings Plan (RRSP) of your choice with a contribution equal to 5% of your basic salary. We also provide competitive vacation time along with 11 paid company holidays, so you have the time you need to rest, recharge, and enjoy life outside of work.