Allstate

Role Description As an Automotive Virtual Total Loss Adjuster you will be responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual virtually inspects damage to a vehicle (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, completes total loss valuations and negotiates moderately complex and occasionally complex settlements with repair facilities, tow yards, customers, and estimates repair times for rental/loss of use. The individual works independently, prioritizes the individual's own responsibilities, and manages the individual's own workload and is responsible for explaining coverage, estimates, claims, settlement, and rental processes to agents and/or customers. The ideal candidate will need to have a minimum of 18 months or more experience writing Auto collision estimates using an auto estimating program such as: CCC One / Mitchel, Audatex. Key Responsibilities - The Customer Service Expert: Live into Allstate’s Claims Culture by caring, empowering, and restoring, leading with empathy. - The Investigator: Confidently and independently investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage. - The Effective Communicator: Use phone, emails, and sometimes video chat with customers to help them through a fast, fair, and easy claims process. - The Negotiator: Evaluate and negotiate claims settlements with customers, vendors, third party carriers, and claimants. - The Problem Solver: Utilize multiple tools to get the job done in a fast-paced environment, employing sharp critical thinking skills. - The Recorder: Protect the company financially by executing policies along policy agreements and maintaining clear records in a claims system. Work Location Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is not available for California, Alaska, and Hawaii residents. - A dedicated workspace in your residence that is private and free from distractions. - A minimum internet bandwidth of 50 MB down/5 MB up. - Appropriate work surface and seating. What will Allstate provide - A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse). - Connectivity reimbursement of $80 per month to offset some of the cost of internet. - After being hired, employees may need to travel and participate in in-person training. Preferred Experience - 18 months or more experience writing Auto collision estimates. - Prior experience using an auto estimating program such as CCC One / Mitchel, Audatex. Functional Skills - Summarizes documents and enters into claim system notes. - Documents a claim file with notes, evaluations, and decision-making process. - May work the Triage Tool and partner with the Good Hands Repair Network for vehicles that may be potential total losses. - Investigates moderately complex or occasionally complex files, reviews damage, takes photos, and determines reparability or total loss. - Prepares damage estimates or valuation for moderately complex or occasionally complex claims. - Evaluates diminished value in a moderately complex or occasionally complex claim. - Triage moderately complex and occasionally complex total loss claims. - Initiates payments and pays appropriate parties. - Negotiates and settles moderately complex and occasionally complex claims in accordance with business unit best practices. - Responds to moderately complex and occasionally complex arbitrations contentions. Notice of Licensing Requirement - As a condition of employment, you may be expected to obtain an adjuster’s license in multiple markets. - All required licenses will need to be obtained within 60 days of hire. - You must maintain all licensing required for your role, including continuing education and/or other state-affiliated requirements for licensing renewal. Benefits - Competitive salary based on experience and qualifications. - Medical, dental, and vision coverage. - Allstate pension plan and 401(k) savings plan. - Ayco financial coaching. - Spring Health mental and emotional wellbeing resources. - Paid parental leave. - Adoption reimbursement. - Paid time off. - Tuition reimbursement. - Wellness incentives. - Allstate Foundation donation match and grant opportunities. Compensation Compensation offered for this role is $53,500.00 - $84,625.00 annually and is based on experience and qualifications.

Role Description The Reports, Automation, & Dashboard Sr Consultant II will be responsible for the accurate, consistent, and timely reporting of enterprise financial and operational reporting solutions using Microsoft Fabric and Power BI. This role focuses on delivering accurate, consistent, and timely insights by implementing scalable data models, governed semantic layers, and automated reporting solutions that ensure a single, trusted version of the truth across the organization. The consultant partners closely with business stakeholders, data engineering, and analytics teams to translate complex business requirements into performant, reusable, and well-governed reporting assets spanning Lakehouse, semantic models, and Power BI dashboards. Key Responsibilities - Design, build, and maintain high-complexity Power BI dashboards and reports backed by governed semantic models and curated data sources. - Develop and manage end-to-end reporting solutions using Microsoft Fabric components, including Lakehouse (Bronze/Silver/Gold), notebooks, pipelines, and semantic models. - Independently design and implement financial and operational reporting logic that centralizes metrics, KPIs, and calculations for enterprise reuse. - Partner with business stakeholders to translate requirements into scalable data and reporting designs that prioritize usability, performance, and governance. - Lead cross-functional collaboration with data engineering, platform, and analytics teams to design, build, test, and deploy recurring reports and dashboards. - Ensure report integrity and consistency by applying data modeling best practices, validation techniques, and post-implementation user acceptance testing (UAT). - Drive automation and standardization efforts that reduce manual reporting, improve refresh reliability, and streamline analyst workflows. - Apply strong data visualization and storytelling principles to surface insights, highlight trends, and support data-driven decision-making. - Support and mentor junior consultants through knowledge sharing, design reviews, and cross-training on Power BI and Fabric best practices. - Contribute to continuous improvement initiatives focused on reporting architecture, performance optimization, and enterprise BI standards. Qualifications - 3+ years of experience in business intelligence, reporting, or analytics roles (preferred). - Strong hands-on experience with Power BI, including report design, DAX, semantic modeling, and performance optimization. - Experience working with modern data platforms, preferably Microsoft Fabric, Azure Synapse, or similar Lakehouse/data warehouse technologies. - Solid understanding of data modeling concepts, including star schemas, fact/dimension design, and reusable metrics. - Experience supporting financial and/or operational reporting in a large, enterprise environment. - Ability to work independently while managing multiple priorities and stakeholder relationships. Desired Skills - Experience building or consuming Bronze/Silver/Gold (medallion) data models. - Familiarity with data governance concepts, including data quality, lineage, and semantic layer ownership. - Experience automating reporting workflows using Fabric pipelines, notebooks, or Power BI deployment tools. - Prior experience migrating reports from legacy platforms (e.g., Tableau, SSRS, Excel-based reporting) to Power BI. - Strong communication skills with the ability to explain technical concepts to non-technical stakeholders. Compensation Compensation offered for this role is $75,100.00 - $126,325.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Benefits - Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. - Monthly connectivity reimbursement for eligible employees working from home. - Dedicated, private workspace required when working from home. - Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

• Implement and maintain SailPoint IdentityIQ solutions • Collaborate with cross-functional teams to gather requirements for IAM services • Support onboarding of applications into SailPoint • Troubleshoot and resolve IAM-related issues • Participate in audits and compliance activities • Monitor and optimize IAM processes • Assist in the development of IAM standards, procedures, and best practices.

• Develop and communicate the vision and strategy for digital product/s. • Conduct market and user research to identify trends, customer needs, and competitive landscape. • Collaborate with cross-functional teams to design, develop, and launch new digital products. • Create and continuously maintain a product roadmap that aligns with business goals and customer needs. • Work with the Digital Product team to write & groom stories, prioritize, and manage the backlog. • Define product performance metrics & monitor product performance using analytics tools and make data-driven decisions. • Communicate product progress and updates to internal stakeholders and external partners. • Manage product budgets and resources efficiently. • Gather and analyze customer feedback to continually improve the product.

• Responsible for investigating and confirming the facts of loss for complex automobile accidents. • Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. • Mentors junior employees. • Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority. • Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.

Role Description A day in the life of a Large Loss Contents Property Adjuster: - You will be traveling to customer’s home and handling claims virtually. - Handle escalated claims files that have complex contents. - Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly. - You will be on site inspecting as well as using advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate. - Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner. - Negotiate claim settlements with customers in accordance with business unit standard methodologies. - Coordinate with structure adjusters to ensure holistic handling of the claim file. - Use data and analytics to tell a story and influence decision making. You'll wear a few hats that will require a level of experience: - The Customer Service Expert: You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim. You lead with empathy, always. - The Investigator: You’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage. - The Effective Communicator: You’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress. - The Negotiator: You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations. - The Problem Solver: You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills. - The Recorder: You’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim. Qualifications - Have prior experience using estimating software like Xactimate for complex contents estimating, preferred. - Previous experience handling property insurance claims, preferred. - Value providing an effortless customer service experience. - You enjoy the ability to work independently starting your day from home. - View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions. - Are organized and able to multi-task in a fast-paced environment. - Are known for clear and professional communication – both written and verbal. Requirements - Must have a valid driver’s license. - You’re provided with comprehensive training: - The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work. - Ongoing training opportunities for continuous improvement happen regularly on the job. - Notice of Licensing Requirement: - As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. - As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. - Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. - By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply. Benefits - Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work. - Base compensation offered for this role is $37.50-$52.84 hourly and is based on experience and qualifications. - Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. - Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. - When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Role Description A day in the life of a Represented Bodily Injury Adjuster, and what it takes to do the job! As a Represented Bodily Injury Adjuster your focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. - Customer and attorney communication will take place through different channels, including voice calls, email, and text messages. - Engage in negotiation processes to reach fair injury settlements with all parties involved. - Demonstrate a high level of adaptability to thrive in a fast-paced and continuously evolving environment. - Manage multiple, diverse venues simultaneously, each with its own unique operational demands and stakeholder expectations. - Serve as the primary point of contact for the customer for their claim. - Provide clear communication and empathetic guidance to customers throughout the claims process. - Collaborate with internal partners to assess and drive value across initiatives. Qualifications - Minimum 2 years' experience in bodily injury claims handling or a related field. - Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately. - Ability to work independently and remotely, while managing time efficiently. - Knowledge of insurance policies, coverage, and liability determination. - Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully. - Knowledge of innovative tools and platforms for effective claims evaluation. Requirements - A dedicated workspace in your residence that is private and free from distractions. - A minimum internet bandwidth of 50 MB down/5 MB up. - Appropriate work surface and seating. Benefits - Competitive pay with needed support for continuous development and career advancement. - Flexibility in scheduling and a time off policy that helps support your work/life balance. - Initial and ongoing training to get you proficient in your new role. - Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. - Technology bundle that includes all equipment needed to perform your work from home (laptop, monitor, headset, keyboard, mouse). - Connectivity reimbursement of $80 per month to offset a portion of your internet costs.

• Provide hands-on experience supporting Allstate’s sales model. • Contribute to sales activities and support customer interactions. • Gain insight into how Allstate products meet customer needs. • Build foundational skills in communication, business development, and client service.

Role Description Mobile Product Engineer (Sr Consultant I) implement applications following 12-factor principles to build out the product and iterative enhancements. They own the full stack of software products; developing and implementing frontends (web or mobile), and backend services. They leverage test driven development and continuous integration to ensure agility and quality of products. They actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs. Key Responsibilities - Participates in iteration planning meetings ensuring that the team has a common understanding of each story and chores in a team’s backlog. - Participate in executing the strategy, keeping the customer needs and wants in mind. - Collaborates within the team in designing systems and apps. - Participates in daily site, cross-site, and product team standups. - Participates in retrospectives to gather feedback and derive actionable items to improve the team and the product. - Support software products in user environments. - Participates in knowledge sharing, and contributes to the overall growth of the collective knowledge of the team. - Practices daily paired programming and test-driven development in writing software and building products. - Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices. Qualifications - 3 years of hands-on work in mobile application development across both iOS and Android platforms, alongside backend API development. (Preferred) - Advanced proficiency in React Native, Objective-C, and Spring Boot (Java). (Preferred) - Familiarity with Microsoft Intune, including app configuration and enterprise-level support. (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Compensation Compensation offered for this role is 100,000.00 - 170,500.00 annually and is based on experience and qualifications. Benefits - Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. - Monthly connectivity reimbursement for eligible employees working from home.

• Conducts reviews of rates for assigned states and product lines, analyzing profit and loss results, past and current trends, projecting underwriting losses and reviewing competitiveness of rates • Completes detailed analyses, makes recommendations, and prepares rate package proposals for key business partners • Prepares internal and external communications, including interactions with regulatory authorities and management that will describe and support rules and rate changes