• Drive merchant growth by understanding each merchant's business deeply and identifying opportunities to improve their operations, increase GMV, and expand their reach. • Win share of wallet by positioning Portless as the preferred fulfillment partner for merchants currently using multiple 3PLs. • Facilitate international expansion by helping merchants enter new markets across our 55+ country network. • Activate additional services including order protection, capital facilities, returns, inventory QC, and other Portless offerings. • Build executive relationships with founders, CEOs, and operations leaders at your accounts. • Partner with Client Success to ensure alignment on account strategy and seamless execution. • Own expansion revenue targets with clear forecasting, pipeline management, and deal execution. • Contribute to the playbook by sharing what's working, refining expansion strategies, and helping the team get better.

• Identify and grow sales opportunities within assigned accounts and promote Veeva solutions with key stakeholders across the business and IT at Medical Device and Diagnostic companies. • Act as a trusted advisor, understanding the key business objectives across the product development life cycle from the perspective of an executive stakeholder within MedTech Industry. • Oversee the full sales cycle from identifying potential opportunities to closing deals. • Ensure customer success throughout the process, collaborating closely with Marketing, Strategy, and Solution consultants.

• Identify, prospect, and recruit new channel partners (resellers, distributors, agents, integrators, or strategic partners). • Qualify potential partners based on strategic fit, market coverage, and revenue potential. • Support partner onboarding, including training, enablement, and go-to-market alignment. • Collaborate with partners to generate, qualify, and progress sales opportunities. • Support joint sales motions and co-selling activities with internal sales teams. • Track partner performance against targets and contribute to revenue forecasting. • Build and maintain strong, long-term relationships with partner stakeholders. • Conduct regular partner business reviews to assess performance and identify growth opportunities, new activities, lead generation. • Address partner issues and escalate internally as needed to ensure partner satisfaction. • Serve as the primary point of contact for assigned channel partners. • Educate partners on products, value propositions, pricing, and sales processes. • Coordinate partner training sessions, certifications, and enablement programs. • Assist partners with deal registration, pipeline development, and sales execution. • Work closely with Sales, Marketing, Product, and Customer Success teams to support partner initiatives • Coordinate marketing campaigns, events, and promotions with partners. • Provide feedback from partners to internal teams to improve offerings and processes. • Maintain accurate partner and opportunity data in CRM systems. • Track partner activity, pipeline, and performance metrics. • Prepare regular reports on partner recruitment, engagement, and revenue contribution.

• Own inbound and outbound partner engagement across email, LinkedIn, phone, and Zoom • Execute high-volume outbound outreach to identify and recruit IT Service Providers into the Secureframe Service Partner Program • Qualify inbound partner leads and respond quickly to new interest • Conduct initial discovery conversations to assess partner fit and alignment • Clearly articulate the value of Secureframe’s platform and Service Partner Program • Guide prospective partners through discovery to determine the best-fit engagement model (reseller vs. managed service provider) • Manage the partner recruitment lifecycle from first touch to provisioning • Accurately track all outreach, conversations, and outcomes in the CRM • Work closely with Partner Managers and the broader Partner Team to ensure smooth handoffs and consistent partner experience • Share feedback and insights from the field to help improve partner messaging and processes • Meet or exceed daily and monthly targets • Continuously refine outreach strategies to improve conversion and efficiency