• Identify, prospect, and recruit new channel partners (resellers, distributors, agents, integrators, or strategic partners). • Qualify potential partners based on strategic fit, market coverage, and revenue potential. • Support partner onboarding, including training, enablement, and go-to-market alignment. • Collaborate with partners to generate, qualify, and progress sales opportunities. • Support joint sales motions and co-selling activities with internal sales teams. • Track partner performance against targets and contribute to revenue forecasting. • Build and maintain strong, long-term relationships with partner stakeholders. • Conduct regular partner business reviews to assess performance and identify growth opportunities, new activities, lead generation. • Address partner issues and escalate internally as needed to ensure partner satisfaction. • Serve as the primary point of contact for assigned channel partners. • Educate partners on products, value propositions, pricing, and sales processes. • Coordinate partner training sessions, certifications, and enablement programs. • Assist partners with deal registration, pipeline development, and sales execution. • Work closely with Sales, Marketing, Product, and Customer Success teams to support partner initiatives • Coordinate marketing campaigns, events, and promotions with partners. • Provide feedback from partners to internal teams to improve offerings and processes. • Maintain accurate partner and opportunity data in CRM systems. • Track partner activity, pipeline, and performance metrics. • Prepare regular reports on partner recruitment, engagement, and revenue contribution.

• Own inbound and outbound partner engagement across email, LinkedIn, phone, and Zoom • Execute high-volume outbound outreach to identify and recruit IT Service Providers into the Secureframe Service Partner Program • Qualify inbound partner leads and respond quickly to new interest • Conduct initial discovery conversations to assess partner fit and alignment • Clearly articulate the value of Secureframe’s platform and Service Partner Program • Guide prospective partners through discovery to determine the best-fit engagement model (reseller vs. managed service provider) • Manage the partner recruitment lifecycle from first touch to provisioning • Accurately track all outreach, conversations, and outcomes in the CRM • Work closely with Partner Managers and the broader Partner Team to ensure smooth handoffs and consistent partner experience • Share feedback and insights from the field to help improve partner messaging and processes • Meet or exceed daily and monthly targets • Continuously refine outreach strategies to improve conversion and efficiency

• Support the sales process, coordination and execution of product or service delivery projects for clients from initiation through to completion. • Contribute to strategic sales planning efforts and achieve regional service sales goals. • Formulate business outcomes and value propositions to prospective clients during sales cycle. • Evaluate the profitability and potential risks of engagements, recommending client-centric solutions that optimize value while minimizing project risk. • Collaborate with internal Epicor teams to strengthen the client relationship with Epicor. • Act as a point of escalation for professional services and implementation concerns. • Actively participate in project kickoff meetings, planning sessions, and steering committee meetings, either on-site or remotely. • Contribute to pre-sales activities including client presentations, services planning, proposal development, and work plan creation. • Lead the review and approval process for scoping, planning, cost estimation, and pricing of consulting engagements. • Provide guidance and support to team members by sharing best practices and subject matter expertise to help ensure customer value is recognized early in the sales cycle.

• Develop and own a partner sourcing strategy aligned to Demandbase’s strategic priorities, customer use cases, and product roadmap • Identify, research, and prioritize net-new ISV partners across the GTM technology ecosystem, including marketing, sales, RevOps, data, analytics, and AI platforms • Map adjacent and competitive ecosystems to identify whitespace opportunities and high-impact integration opportunities • Proactively source prospective partners through outbound outreach, events, referrals, and ecosystem-driven relationship building • Evaluate and qualify inbound ISV and Services Partner applications to assess ecosystem fit and initiate partner discovery • Lead early-stage partner conversations with founders, product leaders, and partnerships teams • Clearly articulate the strategic, technical, and go-to-market value of building on the Demandbase platform and joining the Demandbase Marketplace • Conduct structured discovery to understand partner goals, technical requirements, customer overlap, and success criteria • Qualify partners based on technical feasibility, customer value, market opportunity, and long-term strategic alignment • Partner with Product, Engineering, Sales, and Marketing to move integrations from concept through build and Marketplace launch • Coordinate partner onboarding, technical alignment, and internal readiness to support successful launches • Support joint go-to-market initiatives, partner announcements, and targeted marketing campaigns • Act as the internal advocate for partners, translating partner feedback into actionable insights for product and platform teams • Maintain working knowledge of Demandbase APIs, data models, and platform capabilities to support effective partner conversations • Own partner recruitment and launch targets tied to Marketplace growth and customer adoption • Track partner progress from agreement through build and launch, identifying blockers and opportunities to improve time-to-value • Analyze partner funnel and launch metrics to refine sourcing strategies, qualification criteria, and messaging • Contribute to the evolution of Demandbase’s Technology Partner Program, Marketplace experience, and ecosystem strategy