Covetrus logo
Covetrus

Covetrus is a technology and services company on a mission to advance the world of veterinary medicine and empower healthcare teams across the companion, large

Veterinary Relationship Manager

Location

Texas

Posted

128 days ago

Salary

$45K - $60K / year

Seniority

Junior

Bachelor Degree1 yr expEnglish

Job Description

Veterinary Relationship Manager

Covetrus

• Serves as the key sales contact to optimize and nurture accounts with a focus on overall relationship growth and long-term customer relationships to meet company financial targets. • Supports the sales team in achieving and exceeding revenue and gross profit goals through customer relationship nurturing. • Leverages internal content and expertise to drive engagement activities, including webinars, and optimization initiatives that support revenue growth and adoption. • Identifies customer needs, pain points, and opportunities to proactively generate potential VetSuite opportunities and drive further growth and adoption within the sales segment. • Collaborates closely with Veterinary Account Executives to assess, communicate, and pursue VetSuite leads to maximize growth potential and customer value; communicates VetSuite leads to VAE via Salesforce.com. • Acts as a primary customer liaison for the implementation and onboarding processes, ensuring seamless transitions and a positive customer experience. • Analyzes internal reports to optimize customer utilization, identify growth opportunities, and guide sales team efforts. • Maintains critical data and customer updates within SFDC to effectively track and support the sales process and customer relationships. • Performs additional duties and tasks as necessary to support the team and company objectives.

Job Requirements

  • A minimum of 1 year of related experience in sales, account management, or similar roles within the veterinary or healthcare industry is required.
  • Ability to work collaboratively in a matrix organization and effectively pull through business.
  • Ability to understand, translate, and respond to customer needs/objectives with differentiated offers and solutions that Covetrus can deliver.
  • Consistently meets sales goals, showcasing a basic understanding of the sales process, client needs, and effective relationship-building strategies.
  • Can pivot and adapt in fast-moving, agile environments.
  • Capable of dealing with business conflict.
  • Ability to partner closely with staff across departments to implement growth strategies.
  • Ability to understand CRM tools functionality and practical experience used to support the management of an account.

Benefits

  • 401k savings & company match
  • Paid time off
  • Paid holidays
  • Maternity leave
  • Parental leave
  • Military leave
  • Other leaves of absence
  • Health, dental, and vision benefits
  • Health savings accounts
  • Flexible spending accounts
  • Life & disability benefits
  • Identity theft protection
  • Pet insurance

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