This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Carrier Account Manager at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. - Understand and build relationships with commercial insurance carriers. - Prepare, monitor, and manage budget and revenue expectations for all assigned carriers. - Foster collaboration between the Carrier Relations team and all other Gainwell departments. - Report progress towards strategic carrier growth and identify opportunities to management. - Coordinate, conduct, and maintain regular communication with multiple health insurance payors and vendors. - Understand CMS guidelines and State DRA’s, articulating them effectively with carrier and vendor contacts. - Oversee platform enhancements and manage billing file fixes, 835 remits, checks, and Explanation of Benefits. - Analyze claims data, procedure codes, bill types, and claim types. - Identify and continually seek new sources of recoveries, recommending and presenting strategies for increased recoveries or new revenue opportunities. - Manage the carrier billing process, ensuring cycles are completed and accepted by carriers. Follow claims through the carrier payment processes to receipt of remittances. - Resolve and rework any denials that can be resubmitted. Qualifications - Experience in developing strategic relationships with multiple payors and insurance carriers with excellent negotiation and collaboration skills. - Knowledge of Medicaid and Medicare and working understanding of HIPAA privacy and security rules. - Experience working with compliance and legal departments. - Familiarity with the Health insurance Explanation of Benefits (EOB) generation process. - Proficiency in data analysis using Microsoft Excel, Word, Access, PowerPoint, SQL, Micro Strategies, and company databases to pose data-related questions and perform root cause analysis. Requirements - This is a full-time, permanent salaried (W-2) employee position. This is not a contract or short-term position. - Health benefits (medical, dental, vision) and paid time off benefits start on day 1 of employment. - Company match 401K and other benefits available within months of starting. - New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date. - Company provided computer. - Monday through Friday work schedule. - Employees in this role will work from home and must be within the continental US when working. - Work location must be free of distractions, loud noises, recording devices, and private. - For remote (work from home) positions employees' Broadband Internet connections should have a minimum speed of 24MBS download and 8 MBS upload. - Video cameras on phone, tablet, or computer must be used during all interviews. The camera on the company provided laptop must be on during the initial week of orientation, if hired. Benefits - The pay range for this position is $55,600.00 - $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. - All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. - We also have a variety of leadership and technical development academies to help build your skills and capabilities.

• Provide intensive support and account management for national and international corporate accounts within the assigned target segments (foodservice, care, lodging, and facility care) • Identify key decision makers at assigned accounts and cultivate relationships to ensure satisfaction and confidence in all Ecolab Institutional offerings • Develop and execute strategic account plans to grow the business • Create a tailored relationship strategy for each customer based on current and future needs to build long-term, trusted partnerships with Ecolab • Act as the customer’s final “service guarantee,” ensuring outstanding issues are resolved promptly and to the customer’s full satisfaction • Leverage knowledge of the full suite of Ecolab products and services to design, structure, and deliver effective customer proposals that address each prospect’s unique needs • Identify opportunities within existing customer accounts and coordinate Ecolab resources to deliver comprehensive solution proposals that provide meaningful value to the customer • Prepare sales forecasts and budgets for assigned customers that identify opportunities both within and beyond the Institutional Division • Develop and implement pricing strategies and structure profitable deals to meet revenue and profit objectives • Collaborate with global account teams, field sales, distribution partners, other divisions, and internal stakeholders, and maintain regular communication within Ecolab to align on strategies required to meet customer needs • Use various tools, applications, and reporting to produce presentations and executive summaries that demonstrate the value Ecolab provides to customers • Serve as the subject-matter expert on assigned customer businesses and share insights with key internal partners to enhance the overall customer experience delivered by Ecolab • Represent Ecolab and the value we provide at industry and customer meetings

• Build and manage long-term relationships with hospitals and medical institutions. • Maximize order intake, sales results, and price realization. • Identify business opportunities within the assigned portfolio and provide value‑adding solutions. • Support the development and execution of local marketing strategies for H&AM. • Prepare and deliver professional sales presentations and proposals. • Monitor KPIs and maintain accurate CRM data. • Negotiate contracts and ensure smooth cooperation with key customers. • Collaborate cross‑functionally to address complex customer needs and ensure high satisfaction.

• Shape the way CVAUSA engages with industry to organize, launch, and conduct cardiovascular clinical trials • Cultivate and expand partnerships with sponsors, CROs, vendors, and stakeholders • Position CVAUSA as a premier partner for clinical trials • Manage multiple incoming clinical trial opportunities • Support feasibility processes and coordinate clear communication between external partners and CVAUSA practices