• Own Tier 2 validation: reproduce the issue, retest the fix, confirm acceptance criteria, and capture clear evidence. • Regression & impact checks: ensure fixes don’t break related workflows or dependencies. • Release validation: drive regression + smoke testing for patches, configuration changes, and maintenance releases; provide QA readiness input. • Defect management: log, track, retest, and communicate status/risk using client-standard tools (e.g., Azure DevOps/JIRA/TestRail or equivalent). • Operationalize QA: build and maintain lean, repeatable regression packs and incident-based test scenarios that improve speed and consistency over time.

• Conduct thorough internal reviews aimed at monitoring University controls • Focus on Federal Financial Aid compliance, Veterans Funding, Student Advising, and overall University operations • Articulate findings and identify trends to University stakeholders • Contribute to essential regulatory tasks, including annual audit and reconciliation • Stay informed about regulatory modifications and monitor communications from external agencies • Interpret regulations and produce compliance and policy memos • Collaborate in external audits by preparing requested documentation • Support University projects aligned with new initiatives and organizational goals

• Must be able to perform QA reviews between 5-10% of the current volume per month • The role requires the ability to provide detailed feedback to the Auditing team, to include guideline and overlay references and respond during the feedback process in a professional and detailed manner • This role will assist in the Baker Tilly test file process in various capacities (review and oversight) • This role requires in-depth knowledge of the Quality Control function with regards to FNMA, FHLMC, FHA/VA, USDA requirements • The QA Specialist should be well versed in performing and reviewing Pre and Post Close reviews, Repurchase reviews, Early Payment Default and Red Flag/ Fraud Reviews • The QA Specialist must be knowledgeable in both state and federal regulatory requirements for real estate lending, must understand how to assess the accuracy, reliability, and appropriateness of each document • Understands the quality control needs of the organization and that of our Clients • Will assist the management team in Auditor training as required; development and maintenance of employee scorecard and performance standards for the Quality Control Department • Assist in drafting and maintaining quality control policies and procedures • Document and maintain the QA reporting records and provide monthly reports to management • Assist in investigating and reviewing client oversight items • Analyze data to identify areas for improvement in the quality control department • Assist in developing, recommending and monitoring corrective and preventive actions prepare reports to communicate outcomes of quality activities • Assist in identifying training needs based on scorecard issues • Proactively determine areas of additional focus for QA regarding specific auditors and/or clients

• Create and execute test scenarios and test cases • Run mainframe batch jobs and resolve errors • Collaborate with team on testing processes for state government projects • Utilize Serena Changeman for mainframe tasks