This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Quality Assurance Specialist, you will monitor and provide feedback on the quality of phone interactions with participants by evaluating calls of representatives and advisors. This is to ensure compliance with internal policies and procedures, rules and regulations of the financial services industry. - Provide continuous call evaluation feedback to representatives and advisors through written evaluations and document and escalate call monitoring issues to management as necessary. - Evaluate representatives and advisors calls using the quality monitoring data management system to compile and track performance at an individual level. - Extract and organize metrics to create month-end reporting and analysis on call monitoring results for internal quality reports, including facilitating call calibration exercises to validate that calls are monitored consistently among the Quality Assurance Specialists. - Partner with internal resources (Compliance, Legal, Supervision, Training) to ensure training, resources and feedback includes thorough and accurate information; identify performance gap trends, conduct need/skill gap analysis, contribute to appropriate learning solutions and documentation support. - Participate in various projects by assisting with organization of training related projects, which includes developing training materials, attending meetings, facilitating training for new representatives, advisors and managers as it relates to call evaluation methodology or other topics as necessary. Qualifications - Bachelor’s degree in a related discipline or equivalent industry experience - FINRA SIE, Series 7, and Series 66 required; FINRA fingerprinting required - Strong analytical and critical thinking skills with sound judgment - Intermediate proficiency in Microsoft Office tools - Excellent written and verbal communication skills Requirements - Working knowledge of retirement plan, retail investment, or advisory products - Experience supporting training initiatives or contributing to learning materials - Ability to identify patterns and translate data into actionable recommendations - Strong organizational skills with high attention to detail - Commitment to maintaining regulatory standards and continuous operational improvement Benefits - Base Salary Range: $50,300.00 - $69,125.00 - Non-sales positions have the opportunity to participate in a bonus program. - Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. - Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Company Description We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

• Own and evolve the QA strategy across Ready Education's SaaS platform • Lead, mentor, and grow a team of QA engineers • Champion the adoption of AI-powered tools and emerging technologies • Partner with engineering leads during feature design • Oversee the development and maintenance of automated test suites • Champion shift-left testing practices • Drive release readiness processes • Define and track QA metrics and report on platform quality • Manage QA tooling, test environments, and test data infrastructure • Lead root cause analysis on critical defects

Who We Are Robert Half is seeking a Software Test Engineer. this individual will be responsible for developing and executing test plans and functional (Automated and Manual) test cases to ensure that products meet user needs and business requirements. Develop and maintain a testing strategy that includes design, execution, and documentation of test cases, defects tracking, and test coverage analysis. Identifies, recommends, and implements changes to enhance the overall effectiveness of system and overall solution testing strategies. Coordinate project resources including employees, contractors, remote testers at vendor location(s), in testing of various software and/or hardware solutions. Partner with other IT and Business teams regularly to achieve system verification and validation objectives. Provide technical guidance to IT Verticals and Business teams regarding quality processes, tools and methodologies in order to established an effective and efficient quality culture. What You'll Do - Coordinate and participate in all testing activities, including planning, designing, scripting, execution, and reporting. - Manage multiple testing processes of moderate complexity simultaneously. - Define scope and approach of system testing effort. - Leverage standard quality reporting metrics. - Provide accurate effort estimates for project test effort - Define test approach to ensure common framework and identify issues for test planning and execution. - Write and maintain detailed test cases/scripts that are aligned with user and business needs. - Review business requirements, functional specifications, and user information to understand end user requirements and business process context. Review with appropriate SMEs to validate understanding. - Design/maintain test plans including cycles, cases/conditions, expected results and requirement mapping. - Create and execute automated test scripts - Perform application security testing - Provide leadership and work guidance to less experienced test engineers. - Coordinate the activities of other testing resources across the QS organization What You'll Need - Bachelor's degree in related field or equivalent experience - Knowledge of the overall application development life cycle. Agile preferred. - Experience with software test planning, execution and validation, including expertise with various testing tools and methods (Azure DevOp, Jira, ServiceNow). - Experience with automated testing tools. (i.e. Robot Framework, jmeter) - Experience with security testing tools. (Zed Attack Proxy (ZAP), Burp suite) - Experience in test environment managements, test collaboration, tools selection and implementation in a medium to large company with a global environment. - Familiarity with business process and data flow identification and documentation. - Ability to conduct test planning and execution with off-site resources - Demonstrated ability to understand and interpret business acumen - Familiarity with testing application interfaces and data conversion. - Familiarity with databases and DB queries - Understanding of hardware architectures. - Experience with automated test scripting preferred. - Experience with software security testing practices. - Understanding of industry standard code review practices. - Strong analytical and problem-solving ability. - Ability to demonstrate professional judgment with the ability to appropriately influence others as needed - Excellent oral, written and interpersonal communication skills. - Ability to develop and manage multiple vertical-wide test plans, meeting established deliverables and timelines - Ability to provide guidance, mentoring, and day-to-day support to lower-level personnel - Ability to conduct training - Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow - Ability to facilitate, conduct meetings, gather information, and present status - Ability to design testing solutions for new processes and new business practices. The typical annual salary range for this position is shown below and is negotiable depending upon experience and location. $60,000.00 - $90,000.00 We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at https://roberthalfbenefits.com. Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check. Our recruiters use their expertise and may utilize AI to help with their evaluation of candidates. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: - The specific accommodation requested to complete the employment application. - The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Job Description Summary Develop and maintain systems, rules, and processes to ensure fulfillment of internal and external requirements. Ensures that projects and products are capable and will meet specified standards (Preventive). Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Roles and Responsibilities - Creates a Quality culture by driving compliance activities around a specific product, site or region. This includes being responsible for the total quality management system for the business and driving Quality metrics. Ensures quality and regulatory compliance while driving process effectiveness and efficiency. Represents GE HealthCare to external agencies and champions the evolution of the quality culture which includes executing and driving quality objectives, metrics, reporting and operating mechanisms. - Utilizes in-depth knowledge of a discipline and analytical thinking to execute policy/strategy. Basic knowledge of related job disciplines. - Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues. - Jobs at this level function with some autonomy but are subject to functional practices and precedents or are covered by well-defined policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.). - Uses some judgment and has the ability to propose different solutions outside of set parameters to address more complicated, day-to-day problems. Has ability to prioritize information for data analysis. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own team to arrive at decisions. Required Qualifications - Bachelor's Degree or a minimum of 9 years work experience. - Minimum of 5 years working in a regulated medical device or pharmaceutical industry. - Ability to communicate effectively in English (both written and oral). - Demonstrated experience and proficiency with MS Office word processing, spreadsheet, presentation, and database applications. - Experience managing project teams. - Demonstrated understanding or aptitude as it regards to primarily 21CFR212 as well as secondarily 21CFR211. - Ability to travel domestically up to 40%. Desired Characteristics - Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills. - Desired: Master's Degree or PhD in Engineering or Science or Pharmacy. - Quality Assurance/Quality Engineering experience in the medical device or pharmaceutical industry or experience in design engineering or manufacturing engineering in the medical device field. - Demonstrated knowledge of Quality Management System tools, continuous improvement methodologies & in-depth understanding of site level products & related processes - Demonstrated expertise to effectively communicate within all levels of the organization around concepts of design controls, design verification and validation activities; production &process controls; Corrective & Preventive Action (CAPA), complaints & risk management; & product quality improvement using tools such as six sigma, DFR, etc. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support. We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $106,400.00-$159,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: March 12, 2026