• Lead the design & implementation of the Replatforming technology program and ensure we’re set up for success • Provide operational support systems and business support systems (OSS/ BSS) • Partner with tech and business leads to turn strategy into an executable replatforming roadmap, balancing vision with reality • Bring delivery and technical know-how to the table as you’ve been around enough transformations to know what works and what doesn’t • Lead the transition from legacy to target-state platforms, ensuring the architecture, integrations, data, and business rules are understood and carried forward or reimagined where needed. • Work closely with procurement, finance and vendor leads to ensure value for money and clarity on spend • Work closely with engineering teams to ensure replatforming activities (migration, decommissioning, integrations, etc.) are planned, sequenced, and delivered with minimal disruption • Lead readiness planning across impacted teams, ensuring training, documentation, support models, and business process changes are accounted for • Motivate your delivery teams to reach new heights through active coaching, mentoring and feedback that helps others learn and grow • Translate business strategy into an implementable plan that delivers business and customer value • Understand the key business drivers and how your scope moves the dials – be it customer experience, building customer trust, or risk and compliance

• Lead the planning and execution of engineering excellence initiatives, including reliability & performance, developer experience, quality, and AI adoption. • Coordinate efforts to meet BTS 2026 reliability and performance targets, achieving 100% uptime and significantly reducing lower severity incidents. • Establish and track key outcome measures, including DORA metrics and engineering/product sentiment surveys. • Coordinate the implementation of "Ready for Production" standards across priority applications, ensuring full measurability, monitoring, and scaling capabilities. • Create and maintain clear communication artifacts for pillars, prioritized substreams, and outcomes to align product, design, and engineering teams.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Program Manager will be responsible for managing the migration of employee data into the company's Workday and Okta systems. This includes: - Post-acquisition integration experience, specifically moving one company's data into another company's Workday instance. Qualifications - Program Management Knowledge Core Skills to be successful in the role. - Business Knowledge / Enterprise Technology Platform Expertise / Privacy & Security Compliance Programs. - Direct experience in parts of the business where core business technology capabilities are delivered. - Knowledge of People Technology. - M&A Integration Experience. - Background in technology due diligence, system rationalization, and post-acquisition integration planning, particularly around Workday and core business systems. - Stakeholder Management & Communication. - Proven ability to translate complex technical and regulatory requirements into business impact for C-level stakeholders. - Experience managing diverse teams across People, IT, Engineering, Security, Privacy, Compliance, and Finance. - Cross-functional Program Leadership. - Ability to drive complex, multi-workstream initiatives across engineering, IT, business, and vendor teams with clear accountability structures and executive communication. - Transformation Program Delivery. - Experience executing full-cycle transformations from business case development through implementation, change management, and operational handoff for multi-year, complex initiatives. Requirements - Managed migration of employee data into company's Workday and Okta.

Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! As the Media Coordinator, you will serve as a partner between YouTube Marketing stakeholders and the marketing campaign production team, provide coordination and support to the offshore production team, and participate in delivering quality marketing programs within SLAs. The base salary range for this full-time position is $77,000 - $95,000 + bonus + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits. Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process. Position Responsibilities: - Coordinate with the Intake Lead to ensure all relevant requirements are received for program intake - Coordinate handoffs between global & regional teams to ensure production timelines are met - Gather all campaign details as well as assets for the offshore product team to execute on. Review the final build before it goes through other stakeholder approvals. - Collaborate with digital offshore production team to build and deliver quality marketing programs - Act as a thought partner and problem solver. Troubleshoot issues, propose solutions and enable quick resolution to generate successful outcome - Coordinate with off-shore marketing operations team during escalations including issue analysis and resolution - Support in marketing automation tool improvement projects Minimum Qualifications: - 3+ years of hands-on experience with project management tools such as Asana, Trello, Monday.com, etc. in the digital media space (email, paid media, event activation, etc.) - Strong communication skills for interacting with stakeholders and coordinating with the offshore production team - Detail-oriented, organized self-starter who can work well within a team, and manage multiple priorities and deadlines Preferred Qualifications: - Experience with Google Ads, Meta, LinkedIn, and ad serving technologies like DV360 - Highly analytical, with a track record of being a strong problem solver - Understanding of marketing operations, processes, business requirements - Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects Benefits - We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage - We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums - Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy. Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter. To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes. Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com.