• Responsible for directing and leading the field service organization for the Southeast Region • Responsible for all field service resources and service delivery • Regularly visit clients to maintain customer network and develop new relationships • Lead a team of Field Service Engineers and Supervisors • Drive P&L and operational performance • Manage and resolve high-pressure customer issues • Deliver impact at the North America Commercial Organization (NACO) level

• Serve as a Dispute SME, providing guidance on dispute resolution strategy, regulatory compliance and network rules. • Advise leadership and stakeholders on dispute trends, emerging risks, industry mandates and strategic opportunities. • Support development and execution of the disputes roadmap, ensuring alignment with enterprise strategy, client needs and operational capabilities. • Oversee day-to-day strategic management of disputes vendor relationships, ensuring performance, compliance, and alignment with contractual and service expectations. • Act as a client-facing advisor, communicating disputes strategy, roadmap, and capabilities to clients and internal partners. • Support executive and client discussions related to disputes transformation, performance, and future-state planning. • Collaborate with Sales, Client Services, Operations, Risk, Compliance, Technology, and Product teams to ensure consistent messaging and execution. • Provide leadership, coaching, and development for a small team supporting vendor management, enablement, and dispute strategy initiatives.

• The Access & Reimbursement Manager (ARM) will be a subject matter expert on access & reimbursement for FILSPARI (Sparsentan) • Provide education and case-specific support to internal and external stakeholders including but not limited to health care providers (HCPs) and sales force within their assigned region • Cultivate the highest level of expertise in the FILSPARI onboarding process, from Patient Start Form (PSF) submission through REMS enrollment to reimbursement • Walk offices through what to expect from the FILSPARI onboarding process • Educate physicians and physician practices on the full FILSPARI onboarding process • Closely monitor cases as they progress through the onboarding process • Proactively identify and solve complex patient access issues • Educate physicians (in-person or virtual) on escalated reimbursement issues • Assist physicians and office staff when PSFs or REMS enrollment forms are submitted with information missing • Effectively partner with reimbursement stakeholders to communicate challenges, identify solutions, and ensure the patient is progressing through the reimbursement process • Maintain a level of expertise on specific payors and the requirements for claim approvals • Log calls and notes within standardized platform daily • Lead weekly case status update meetings with sales force and sales leadership

• Drive sales and business development initiatives for C&I BESS and turnkey solar + storage solutions across North America. • Identify and secure new business opportunities by leveraging industry relationships and market insights. • Build and sustain strong relationships with customers, partners, engineering, procurement, and construction (EPC) firms, developers, and consultants. • Lead customer negotiations and facilitate the development of commercial agreements in collaboration with legal, technical, and commercial teams. • Prepare and present compelling sales proposals and pricing strategies tailored to client needs. • Maintain accurate sales pipeline reporting and forecasting to ensure alignment with business objectives. • Develop a comprehensive understanding of market trends, customer needs, and policy drivers influencing C&I PV & Storage. • Represent the company at industry events, customer visits, conferences, and trade shows to enhance brand visibility and engagement. • Collaborate with internal stakeholders to support the successful delivery of projects and foster long-term relationships. • Travel across North America as required (approximately 30–40% of the time).