• The Access & Reimbursement Manager (ARM) will be a subject matter expert on access & reimbursement for FILSPARI (Sparsentan) • Provide education and case-specific support to internal and external stakeholders including but not limited to health care providers (HCPs) and sales force within their assigned region • Cultivate the highest level of expertise in the FILSPARI onboarding process, from Patient Start Form (PSF) submission through REMS enrollment to reimbursement • Walk offices through what to expect from the FILSPARI onboarding process • Educate physicians and physician practices on the full FILSPARI onboarding process • Closely monitor cases as they progress through the onboarding process • Proactively identify and solve complex patient access issues • Educate physicians (in-person or virtual) on escalated reimbursement issues • Assist physicians and office staff when PSFs or REMS enrollment forms are submitted with information missing • Effectively partner with reimbursement stakeholders to communicate challenges, identify solutions, and ensure the patient is progressing through the reimbursement process • Maintain a level of expertise on specific payors and the requirements for claim approvals • Log calls and notes within standardized platform daily • Lead weekly case status update meetings with sales force and sales leadership

• Drive sales and business development initiatives for C&I BESS and turnkey solar + storage solutions across North America. • Identify and secure new business opportunities by leveraging industry relationships and market insights. • Build and sustain strong relationships with customers, partners, engineering, procurement, and construction (EPC) firms, developers, and consultants. • Lead customer negotiations and facilitate the development of commercial agreements in collaboration with legal, technical, and commercial teams. • Prepare and present compelling sales proposals and pricing strategies tailored to client needs. • Maintain accurate sales pipeline reporting and forecasting to ensure alignment with business objectives. • Develop a comprehensive understanding of market trends, customer needs, and policy drivers influencing C&I PV & Storage. • Represent the company at industry events, customer visits, conferences, and trade shows to enhance brand visibility and engagement. • Collaborate with internal stakeholders to support the successful delivery of projects and foster long-term relationships. • Travel across North America as required (approximately 30–40% of the time).

• Participate in evaluating and selecting launch projects to align with financial and strategic goals. • Assemble and guide cross-functional launch teams with the resources needed to achieve success. • Oversee the creation of comprehensive sales training, marketing materials, and equipment readiness to support market entry. • Guide the team in market introduction, adapt strategies to counter competition, identify secondary markets, and plan for ongoing growth and product refreshment. • Work closely with business management to address supply chain challenges and collaborate with R&D to ensure quality and innovation.

Established in 1985, The ALS Association is the only national nonprofit organization fighting ALS on every front. By leading the way in global research, providing assistance for people with ALS through a nationwide network of chapters, coordinating multidisciplinary care through certified clinical care centers, and fostering government partnerships, The Association builds hope and enhances quality of life while aggressively searching for new treatments and a cure. *This is a remote position based out of Charleston, SC* POSITION SUMMARY: The Care Services Manager is responsible for developing professional and community relationships that will enable the Association to provide care and support to those living with ALS. As the Care Services Manager you will be responsible for the management of care services program which may include but not limited to ensuring the uniform delivery of high quality, consistent services for individuals with ALS and their families and/or supervising of care services staff within an assigned territory area. The Care Services Manager will also facilitate education, information, benefit, and clinical resource navigation assistance to persons diagnosed with ALS and caregivers. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Conduct specialized care consultations and needs assessment for people living with ALS caregivers, and families in a variety of settings including virtual visits, by phone/email, in clinic, at support groups and at home visits, when appropriate - Actively manage a portfolio of patients, assuring patient and caregiver needs are met within the capabilities of The Association - Provide information on services and resources and printed/electronic educational materials available to persons with ALS and their families - Coordinate referrals to ALS Association programs as well as healthcare providers and community agencies - Facilitate resource support group meetings, engage participants, and schedule speakers as appropriate to meet the needs of the group - Work with Managing Director Care Services/Care Services Director, and care services staff, to manage relationships with each multidisciplinary clinic and maintain strong communication with clinic staff - Collaborate with the Managing Director Care Services/Care Services Director to evaluate care services programs for effectiveness and desired outcomes. - Ensure database is used consistently within territory and established standard operating procedures are followed within territory - Ensure reports, including statistical, outcome, and other metrics are accurate and timely - Offer recommendations concerning current or future programs. - Work with Managing Director Care Services/Care Services Director to establish strategic community and professional partnerships and collaborations - Work with Managing Director Care Services/ Care Services Director to identify and resolve operational and service barriers within the territory - Assist Managing Director Care Services/Care Services Director as assigned - Ability to travel as required or requested - Performs other related duties as assigned by management SUPERVISORY RESPONSIBILITIES - This job has no supervisory responsibilities. QUALIFICATIONS: - Bachelor’s degree in social work, health administration, public health, nursing, or a related area required, Master’s preferred. - Minimum of 3-5 years of related professional experience, including direct care, case management and leadership or management experience - Demonstrated ability to utilize management skills such as problem-solving, solid reasoning, critical thinking, budget/program planning, performance improvement, organizational planning, implementing, and monitoring performance standards - Knowledge of ALS is a plus, but not required - Experience with progressive neurodegenerative disease - Knowledge of Medicare, Medicaid, patient assessments skills, planning and case management preferred - Skilled communicator, with superior interpersonal, verbal, and written skills - Able to handle confidential information and maintain high confidentiality - Excellent organization skills and attention to detail - Display strong work ethic, personal integrity, empathy. - Proficiency in Microsoft Office Suite. Salesforce and database experience a plus - Ability to work independently with little supervision; must be a self-starter - Ability to manage multiple projects simultaneously - Excellent customer service skills - Ability to drive locally and travel nationally on Association business is required. - Ability to work occasional evenings and/or weekends for Association business and events. PAY TRANSPARENCY: The ALS Association’s pay range for this position is $50,649 - $79,347 annually. The ALS Association has compensation ranges for various work locations throughout the United States, allowing us to compensate employees competitively and consistently in diverse geographic markets. The above-listed listed range shows prospective compensation for this role; the appropriate range will be established by what is eventually determined to be the candidate's primary work location. Various factors, including the complexity and significance of the role, job duties/requirements, relevant experience and abilities, and primary work location, determine individual compensation. Compensation ranges are evaluated and typically adjusted on a regular basis. Offers are made within the compensation range that is in effect at the time of the job offer. The Association may, at its discretion, offer merit-based increases tied to individual performance. The benefits listed may differ depending on employment status with the Association. Healthcare benefits, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, well-being benefits, paid time off and several paid holidays are available to Association employees, among other benefits. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The ALS Association endeavors to make www.als.org accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email onlineaccommodations@alsa-national.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. The ALS Association highly encourages their employees to be fully vaccinated, as considered per the CDC guidelines, with the COVID-19 vaccination. Requirements to have or obtain a COVID-19 vaccination may be applicable by state, local, and other federal orders or applicable lawful requirements by third-party clinics, vendors, or events attended on ALS Association business. If applicable, proof of vaccination will be required, unless approved for a legally required exemption by The ALS Association.