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Senior Manager, Field Service
Location
United States
Posted
104 days ago
Salary
$132.5K - $165.7K / year
Seniority
Senior
Job Description
Senior Manager, Field Service
Danaher Corporation
• Responsible for directing and leading the field service organization for the Southeast Region • Responsible for all field service resources and service delivery • Regularly visit clients to maintain customer network and develop new relationships • Lead a team of Field Service Engineers and Supervisors • Drive P&L and operational performance • Manage and resolve high-pressure customer issues • Deliver impact at the North America Commercial Organization (NACO) level
Job Requirements
- Reside in Atlanta, GA area
- Bachelor’s Degree with 14+ years OR Master’s Degree with 12+ years’ proven experience in customer support role interfacing with senior customer management personnel or related experience
- 4+ years’ experience in people management (direct reports)
- Knowledge of customer relationships and customer satisfaction methodologies
- Previous experience in a regulated industry
- Travel Requirements: This position requires flying and/or driving travel, which may potentially include up to 60% overnight stays. Travel will primarily be domestic but may occasionally be international
Benefits
- Health insurance
- Paid time off
- Medical/dental/vision insurance
- 401(k) plan
- Bonus/incentive pay
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