NPR

• Lead and own the station-facing insights service • Develop expertise on station audiences • Conduct monthly webinars for stations • Create and manage monthly newsletter for stations • Thoroughly learn and use NPR’s line of analytics software • Build and sustain collaborative relationships with stations • Oversee compliance with data collection processes • Support stations to maximize value of NPR's products • Serve as station ambassador communicating station needs • Identify and compile internal research for stations • Write and update guides and documentation

• Facilitate collaborative workshops with stakeholders across NPR to elicit, analyze, and document business processes and functional requirements. • Author clear, actionable user stories, acceptance criteria, and comprehensive process maps to guide development efforts. • Partner closely with Product Managers to evaluate incoming business requests, assess strategic value, and prioritize the Salesforce backlog. • Collaborate with Senior Salesforce Administrators and Developers to design scalable solutions that optimize platform capabilities while safeguarding data model integrity. • Partner with technical teams to assess how new requirements affect existing platform architectures, upstream/downstream integrations, and dependent business systems. • Design user acceptance testing (UAT) scripts, coordinate testing cycles, and author end-user training materials to ensure seamless feature adoption. • Serve as a functional lead on project teams, tracking project health, proactively managing delivery timelines, and keeping key stakeholders aligned. • Promote platform standards and Salesforce-native best practices across cross-divisional teams to minimize technical debt. • Cultivate trusted partnerships with internal departments and cross-functional technology peers, fostering an environment of collaboration and mutual support.

• Driving critical insights based on analyses for the app product team • Create and own the experimentation process on our owned and operated platforms • Provide actionable insights and recommendations for a variety of groups across the organization • Independently write, implement quality controls, and train others to write complex SQL queries • Share technical expertise with co-workers and teammates • Work with internal teams on how they can best use data for decision-making • Prioritize incoming work based on knowledge of departmental and organizational strategy • Anticipate needs and develop research tools and reporting to address current and future business needs • Deliver recommendations with a clear connection to business decisions • Proactively communicate relevant insights to cultivate a learning culture across the organization

• support product analytics needs for the NPR App, site, and video, and work closely with the Insights Sr Manager of product analytics. • develop and manage measurement plans for NPR's owned and operated platforms using Google Tag Manager, and QCing tags after implementation • independently write SQL queries to provide performance analytics across app, video, and website datasets • maintain primary relationships with stakeholders within Product to support daily analytics needs • partner closely with Data Products to consult on App dashboard and tool design based on stakeholder needs • partner with a sustainable system of self-service for app analytics • support diagnosing and resolving data issues • streamline scheduled queries, data summaries, and other infrastructure • write guides and documentation for app, video, and website analytics

Title: Manager, Mobile Software Engineering Location: Remote Job Description: OVERVIEW A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide. Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR. This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR. Intro to Position Do you want to play a major role in the future of public media? Do you have a passion for mobile technology, open-source software, and serving the public? As our Mobile Software Engineering Manager on the Audience Technology team, you will lead a highly collaborative team of mobile software engineers building, testing, and delivering award-winning features for NPR's flagship mobile applications. You will partner closely with our Product, Design, Data, and Editorial teams to identify priorities, architect new features, and continuously improve existing applications. In this role, you will act as a primary champion of team health, career progression, and technical excellence. Responsibilities - People Leadership & Coaching: Manage, mentor, and coach a team of Mobile Software Engineers, actively investing in their career growth, professional development, and psychological safety. - Talent Acquisition & Onboarding: Lead recruitment and hiring efforts for software engineering vacancies on your team, and manage the structured onboarding and training of new engineering staff. - Cross-Functional Collaboration: Partner with product managers, UX designers, data analysts, and editorial partners across all stages of the product development lifecycle. - Agile Delivery Management: Lead the technical planning, scoping, and execution of future software projects, facilitating Agile ceremonies (stand-ups, backlog refinements, sprint planning, and retrospectives) as needed. - Technical Quality & Code Review: Conduct thorough software design and code reviews, providing constructive and substantive feedback to maintain code health, architectural integrity, and security standards. - Continuous Process Improvement: Analyze, propose, and implement engineering workflow improvements to enhance the speed, safety, and quality of software delivery. - Developer Experience Automation: Identify common engineering blockers and pain points, writing helper tools or automation scripts to optimize team developer experience (DX). - Incident & Production Support: Oversee and coordinate the team's response to critical mobile production bugs or infrastructure incidents. - Vendor & Contributor Management: Coordinate workflows, code standards, and deliverables for external contributors and specialized development vendors. The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time. Minimum Qualifications - 2+ years of experience directly managing, mentoring, or leading mobile software engineers within an agile organization. - Prior experience as an individual contributor in engineering, testing, and shipping robust code for at least one large-scale mobile application. - Hands-on proficiency in modern mobile platform languages, specifically Swift/Objective-C (iOS) or Kotlin/Java (Android). - Strong working knowledge of native mobile release infrastructures (such as Apple App Store Connect/provisioning profiles or Google Play Console/staged rollouts). - Hands-on experience working with modern version control systems (primarily Git). - Demonstrated experience collaborating within cross-functional Agile/Scrum product teams. Preferred Qualifications - Professional experience managing both internal employees and external agency vendors/contractors. - Experience with native mobile media streaming frameworks (such as AVKit/AVFoundation for iOS, or Media3/ExoPlayer for Android). - Familiarity with modern responsive design architectures (SwiftUI/Combine or Jetpack Compose/Coroutines), design patterns (MVVM), and automotive platforms (CarPlay/Android Auto). Required Skills/Competencies - Technical Design & Communication: Ability to translate complex technical concepts, system architectures, and engineering trade-offs to non-technical stakeholders. - Inclusive Leadership: Demonstrated competency in fostering an equitable, supportive, and inclusive team culture. - Systemic Problem Solving: Strong analytical skill set with an "automation-first" mindset for resolving manual bottlenecks and production issues. - User-Centric Empathy: A strong focus on quality and empathy for end-users, ensuring highly performant, accessible mobile application experiences. - Agile Operations: Deep fluency in Agile methodologies and software project delivery management. Education Requirements - Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical work experience. Work Location & Requirements - NPR Remote-Permitted: This is a remote-permitted role. This role is based out of our Washington, D.C. office, but the employee may choose to work on a remote basis from a location that NPR approves. You will have the option of working (a) remotely from a location of your choosing within the United States that is supported by NPR; (b) on-site at an NPR facility, based on the availability of desks and approval from NPR; or (c) a combination of both. Regardless of where you choose to work from, you may be expected to travel to other locations from time to time to perform the duties of your position. Job Type - This is a full-time, exempt position. Compensation Salary Range: The U.S.-based anticipated salary range for this opportunity is $165,000 - $175,000 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations. NPR Benefits: NPR provides comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. Does this sound like you? If so, we want to hear from you. #LI-REMOTE The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations. NPR Pay Range $165,000 - $175,000 USD NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law. If you are a person with a disability needing assistance with the application process, please reach out to employeerelations@npr.org. You may read NPR’s privacy policy to learn about how NPR may handle information you submit with any application. Want more NPR? Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and Instagram. Find more career opportunities at NPR.org/careers.

Role Description As our Senior Security Engineer, you will bridge the gap between traditional infrastructure security and modern DevSecOps. We are looking for a proactive security engineer to define secure-by-design frameworks, implement high-impact DevSecOps pipelines across multi-cloud environments (AWS and GCP), and lead critical security reviews for emerging technologies, including artificial intelligence. Beyond technical mastery, you will act as a collaborative partner to our internal teams, fostering a culture of proactive security, cyber vigilance, and continuous improvement. If you thrive in rapidly evolving environments and have a passion for building secure, resilient ecosystems, this is your next challenge. Responsibilities - Secure-by-Design Architecture: Implement, own, and champion secure-by-design frameworks across cloud, infrastructure, and application ecosystems, ensuring all system architectures address robust cybersecurity requirements. - Design & Integration Reviews: Review and approve security architecture designs for new internal systems, cloud platforms, and third-party integrations. - DevSecOps & CI/CD Pipelines: Design, enable, and maintain automated security pipelines to proactively scan Git repositories, catching vulnerabilities early in the software development lifecycle. - Cloud Security Management: Manage security lifecycles within multi-cloud environments (primarily AWS and GCP) to ensure continuous compliance and threat mitigation. - Vulnerability Management: Own and run the end-to-end vulnerability management program, prioritizing remediation efforts across enterprise systems. - AI & Emerging Tech Security: Assess and secure emerging technologies, evaluating security-focused Large Language Models (LLMs) and AI workflows to keep NPR aligned with industry progressions. - Security Monitoring & SIEM: Leverage SIEM platforms (specifically Splunk) to develop advanced dashboards, write queries, and build automated reporting mechanisms for real-time threat intelligence. - Network & Endpoint Defense: Deploy, recommend, and test advanced security controls, including Endpoint Detection and Response (EDR), enterprise-level antivirus, and perimeter security for Cisco networking devices. - Cross-Functional Collaboration: Partner with internal NPR technology and business teams to address security gaps, resolve concerns, and provide subject matter expertise in ongoing cybersecurity meetings. Qualifications - 5+ years of experience in an information security, security engineering, or infrastructure security role. - 2+ years of hands-on experience in DevSecOps, secure software development, or automated CI/CD security pipeline integration. - Strong hands-on technical experience administering enterprise security tools, including SIEM (Splunk), EDR/anti-malware, and vulnerability management systems. - Proven experience securing multi-cloud environments (AWS and/or GCP) and a solid understanding of cloud security posture management. - Practical knowledge of core networking concepts and principles, including securing perimeter devices (such as Cisco hardware). - Demonstrated track record of cross-functional technical communication, documentation, and assisting development teams with security remediation. Preferred Qualifications - Industry certifications such as CISSP, GIAC, or specialized cloud/DevSecOps credentials (or equivalent practical experience). - Experience with Infrastructure as Code (IaC) and network automation tools. - Practical experience implementing secure workflows for generative AI tools or LLMs. Required Skills/Competencies - Threat & Vulnerability Analysis: Analytical capability to interpret automated scan results, prioritize vulnerabilities, and formulate remediation plans. - Cloud Security Architecture: Foundational competence in designing and securing cloud-native services and environments. - Automation & Scripting: Ability to write utility scripts (Python, Bash, etc.) to automate security checks or integrate tools. - SIEM Querying: Proficiency in building custom queries and alerts within SIEM platforms like Splunk. - Collaborative Problem Solving: Exceptional interpersonal and technical communication skills to bridge security policies with developer workflows. Education Requirements - Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or equivalent work experience. Work Location & Requirements - This is a remote-permitted role. This role is based out of our Washington, D.C. office, but the employee may choose to work on a remote basis from a location that NPR approves. - You will have the option of working (a) remotely from a location of your choosing within the United States that is supported by NPR; (b) on-site at an NPR facility, based on the availability of desks and approval from NPR; or (c) a combination of both. - Regardless of where you choose to work from, you may be expected to travel to other locations from time to time to perform the duties of your position. Job Type - This is a full-time, exempt position. Compensation - The U.S.-based anticipated salary range for this opportunity is $125,000 - $152,000 plus benefits. - The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations. Benefits - NPR provides comprehensive benefits for employees and dependents. - Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. - Benefits include access to health and wellness, paid time off, and financial well-being. - Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. Company Description NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.

• Coordinate and schedule candidate interviews, panel sessions, and debriefs across multiple time zones. • Manage the creation, review, and external distribution of job postings across approved networks and boards. • Guide recruitment requisitions through internal approval channels. • Facilitate the preparation, distribution, and tracking of formal offer letters. • Guide selected candidates through the end-to-end pre-onboarding journey. • Securely coordinate and facilitate the completion of Form I-9 employment eligibility verification. • Act as a platform administrator for Greenhouse Recruiting. • Maintain accuracy of candidate profiles and job records within the ATS. • Train and support internal hiring managers and teams on Greenhouse operations. • Safeguard employee and candidate confidentiality while upholding federal, state, and local employment regulations.

• Proactively source, map, and engage passive technical talent for high-priority openings across software engineering, UX/UI, digital product, and DevOps teams. • Design and execute search strategies using advanced Boolean searches, semantic search networks, GitHub, and diverse professional networks. • Develop detailed talent mapping for specialized talent sectors by leveraging sophisticated non-traditional data sources, open source platforms, publications, and conference analysis. • Collaborate with Recruitment partners and Technology Division heads to deconstruct technical needs and refine candidate profiles. • Evaluate passive candidate profiles and conduct inclusive screening conversations to assess structural fit, career alignment, and technical aptitude. • Champion diversity, equity, and inclusion initiatives by proactively finding and building relationships with underrepresented communities in technology. • Build, maintain, and segment highly organized digital pipelines and talent pools within our Greenhouse CRM system for future organizational needs. • Track, analyze, and present sourcing data to Talent Acquisition and Division leadership, recommending strategy shifts based on conversion metrics.

• Manage end-to-end recruitment for technical requisitions • Devise and execute targeted sourcing campaigns • Lead alignment kickoffs with hiring managers • Ensure a clear and welcoming experience for candidates • Partner with engineering for technical assessment integration • Manage requisition progress using tracking systems • Train and coach hiring managers and interview panels • Cooperate on onboarding transitions and employer branding efforts

• Bridge the gap between product design and engineering execution by translating high-level product strategy into clean, component-based wireframes • Build functional, high-fidelity interactive code prototypes to validate design concepts with content creators and stakeholders • Write production-ready front-end code, establishing standard styling patterns • Embed deeply within the Nexus and Grove CMS ecosystems, engineering faster, highly efficient publishing workflows • Partner directly with Product Managers, UX Designers, and engineering teams to co-develop functional requirements • Actively participate in NPR's broader design cohort to scale design best practices • Champion intuitive usability for both internal content creators and external public media audiences