• Take full ownership of assigned tasks within sprints — from designing test cases and choosing most optimal test strategies to executing manual and writing automated tests. • Develop and maintain robust automated tests for both UI and API layers of our web-based solution. • Collaborate closely with product and development teams to understand complex requirements and translate them into effective test strategies. • Contribute to the ongoing improvement of our testing frameworks, pipelines, tools, and QA processes.

• You will be a key leader in our mission to empower product squads to design and build modern, scalable, and accessible front-end apps. • You'll be given general problems and be left to your own devices to define and implement solutions. • You will have an in-depth understanding of the current state of automation, using data to measurably improve reliability and coverage. • You will coach and guide product squads to find defects earlier, all while evangelizing your favored solutions and defending your approach to other leaders. • You'll lead the charge in shifting testing left, using data to identify and solve defect trends in our front-end systems. • You will have full ownership over squad quality, using data to solve problems and reduce defect leakage into production. • You will have full ownership over the technical excellence and strategy of our automation, ensuring it keeps up with development speed.

• Lead end-to-end triage of field quality issues for electronic and electrical subsystems (e.g., PCBAs, power, batteries, sensors, displays), from detection and containment to verified long-term corrective actions. • Manage and mentor a small team of field and quality engineers, setting clear KPIs (e.g., DPPM, RMA rate, MTTR) and driving accountability across cross-functional stakeholders. • Own the 8D/5-Why/FMEA process to identify true root causes, align on interim and permanent fixes, and prevent recurrence across the fleet and supply chain. • Partner with R&D, contract manufacturers, and suppliers to validate fixes (design, process, firmware) via DOE, bench validation, and on-device field trials; ensure changes are fully qualified and documented in PLM. • Build and maintain a FRACAS and quality dashboard that turns data into action; quantify COPQ drivers and prioritize the highest-impact remediation work. • Establish robust incoming, in-process, and end-of-line quality controls for E&E components; influence test coverage, screening, and reliability guardrails for new and sustaining builds. • Serve as the visible point of contact for escalations, communicating status and risk with clarity to customers and executives while coordinating rapid on-the-ground response. • Support regulatory, safety, and EMC/EMI compliance considerations in field fixes and product changes in collaboration with compliance and engineering partners. • Travel to customer sites, supplier factories, and labs to accelerate hands-on failure analysis and corrective action validation as needed.

• Communicate with product managers, developers, and analysts to understand business and technical requirements • Review and analyze the product and its requirements • Design test suites and test cases • Develop automated tests for Windows, Linux, and macOS • Participate in code reviews, providing feedback to ensure automation code quality and maintainability • Execute and maintain regression test suites to validate release stability • Analyze automated test results • Maintain detailed documentation for test plans, test cases, and test results, ensuring clear communication of testing activities • Collect comprehensive and relevant data for bug investigation • Analyze customer issues, investigate root causes, and participate in technical discussions with R&D teams • Understand requirements & review product specs together with - PMs/devs/analysts • Design test suites/cases & develop automated tests (E2E, API/UI, regression) • Participate in code reviews for automation quality & maintainability • Execute & maintain regression suites, analyze results daily • Investigate bugs/root causes (including customer issues), collect data, discuss with R&D • Keep detailed test documentation & ensure release stability