• Serve as the CRM Administrator, acting as the main point of contact for Sales, Marketing, Product, Operations, and Customer Support teams; build & execute company-wide training on CRM procedures. • Lead CRM module implementations, including project management for future expansion into areas such as Service Hub, Ticket Management, Inventory, and Accounting • Own the end-to-end reporting function, identifying stakeholder needs and creating actionable reports for Operations, Sales, Product, Marketing, and Executive teams. • Build comprehensive revenue and forecasting reports, tying revenue back to end-users and purchase channels; incorporate proprietary data to show both received and projected revenue; design & implement notification protocols based upon data trends. • Serve as key member of the Operations Center of Excellence, establishing, modeling, and implementing best practices across the organization. • Partner with Executive team on a regular basis for specialized reporting.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s GTM Planning & Central Operations team partners with Sales Leadership, Finance, Product, Local Sales Strategy and Operations, and Data Engineering to build operational processes, tools, policies, and data required to bring our GTM strategy to life. We bring expertise, rigorous thinking, and a user-first approach to problem solving. We transform, improve and support global Stripe business processes to drive critical initiatives and other cross-functional business priorities for the sales planning cycle. What you’ll do You will partner with GTM leadership & operations to build out and manage the process for account list creation requests. Account list creation is a critical tool for GTM to feed the sales funnel, and target sales efforts improving overall sales effectiveness. Responsibilities - Create a scalable process for intaking and building account lists for GTM to support targeted sales efforts - Program manage Account list creation process for GTM to support the team in targeted sales efforts - Program manage initiatives to create new data signals or intelligence with our Data Eng and GTM teams - Be an account data expert helping to guide GTM on what data attributes to use when building account lists - Create Account lists for GTM stakeholders based on clear list requirements leveraging multiple data sets - Partner with our SaaS Platform team to continuously feed the top of funnel with new Platform lists Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Requirements - Minimum 5 years experience in Consulting, Sales Ops, Strategy Ops, Business Ops or Marketing Ops or Business Analytics - Able to own the problem, investigate its root causes and ensure execution. - Can work across multiple stakeholders and elevate for leadership - Has strong analytical skills and a structured approach to solving unique business problems. - Works well with a high degree of adaptability and flexibility in a fast paced, often ambiguous, and rapidly changing environment. - Proficiency in SQL and other advanced analytics tools Preferred Qualifications - Prior experience at a growth stage Internet/software company - Prior experience in the SaaS and/or payments industry - Experience leveraging AI to build out process or tooling

• Translate Strategy into Scalable Programs. • Develop operational strategies that support marketplace growth, including initiatives focused on partner acquisition, onboarding, and retention. • Align operational programs with broader business goals and ensure initiatives scale effectively across regions and teams. • Enable Cross-Functional Execution. • Collaborate with regional leaders, marketing, analytics, product, legal, and operations teams to ensure programs are executed effectively. • Facilitate alignment across stakeholders and ensure initiatives remain on track and measurable. • Drive Data-Informed Decision Making. • Conduct quantitative and qualitative analysis to identify trends, opportunities, and operational improvements. • Deliver insights and recommendations that inform leadership decisions and strategic planning. • Define and Monitor Performance Metrics. • Establish KPIs and performance tracking frameworks to measure operational effectiveness. • Continuously refine programs and processes to maximize business impact. • Improve Operational Efficiency. • Identify opportunities to improve team productivity and streamline workflows through data insights and operational improvements. • Build and Optimize Processes. • Partner with cross-functional teams to design scalable processes and operating models that support growth initiatives. • Support Tooling and Automation. • Work with product and engineering teams to improve internal tooling, automate workflows, and reduce manual processes. • Launch and Scale Programs. • Support the launch of operational initiatives in key markets and scale successful strategies across the broader organization.

The Opportunity IntellaQuest is bringing in our first RevOps professional to serve as the strategic backbone of our GTM engine. This is a high-impact, foundational role where you'll architect and execute the systems, processes, and insights that drive predictable revenue growth across Sales, Marketing, and Customer Success. As a player-coach reporting directly to the C-suite, you'll work autonomously to build RevOps from the ground up - establishing the infrastructure, tooling, and operational rigor needed to scale. This is the ideal role for someone who thrives in 0-to-1 environments and wants ownership over the entire revenue engine without the overhead of tech debt. What You’ll Do: - Deploy an entirely new GTM tech stack in your image - Partner directly with Leadership to design and execute GTM strategies which drive growth across both New Logo and Expansion/Upsell - Optimize a high-performing outbound sales driven motion in conjunction with developing an inbound marketing driven motion utilizing signals to better score leads - Own GTM reporting and forecasting covering the entire revenue bowtie - Document, standardize, and continuously improve process from Lead to Customer What’s Needed to Succeed: - You’re a strategic thinker who can zoom in/out to execute on the details yourself - You’re a data story teller who can turn GTM numbers into narratives that drive executive action - You’re a self starter who doesn’t wait for direction - you identify problems, propose solutions, and drive them to completion - You’re a process oriented individual who knows how to balance structure with flexibility as the business grows - You’re a systems thinker who can see how the pieces connect and design for the future, not just today’s problems Our Ideal Candidate: - Has 5+ years B2B SaaS experience working in a Marketing Ops, Sales Ops, or RevOps role - Brings relevant GTM experience including: - Operating across >2 industries (Vertical SaaS experience is a plus) - Experience in a GTM/RevOps Ops role in a Mid-Market or Lower Enterprise sales motion with deals ranging from $25k - $75k ACV - Experience in Ops functions for companies ranging from $5M-$30M ARR - Builds trust through a deep experience deploying and maintaining GTM tech stacks including tool categories like: MAP (HubSpot), CRM (Salesforce), Conversational Intelligence (Gong) - Leads by example through experience working on small but mighty teams in fast paced and dynamic environments - Is a cross-functional operator with a deep understanding of running multi-stakeholder initiatives (eg. Marketing, Sales, CS, Finance, C-Suite, etc.) About IntellaQuest At IntellaQuest, we don't just adapt to change— we lead it. For almost 30 years , we've been delivering innovative software solutions for Business Process Workflows including for the management of Documents, Records, Training , Suppliers, PPAPs, FMEAs, Audits, APQP and much more. Our clients tell us that IntellaQuest solutions transform the way their businesses operate. Our modular platform integrates seamlessly into existing systems, thereby optimizing workflows and driving efficiency. Partnering with top companies across a broad range of industries like Automotive, Manufacturing, Chemicals, Aerospace, Defense, Service, Oil & Gas, Construction, Consumer Products, Life Sciences and more, our solutions power our clients’ operations in over 65 countries. We simplify complexity, eliminate inefficiencies, and deliver results that keep businesses ahead of the competition. Rated best by our customers, we consistently provide best-in-class solutions in every industry we serve. Other Information: - Location: Remote (US or Canada). Eastern time zone preferred. - Benefits: Competitive benefits package including medical, dental, and vision coverage; 401(k) program; generous PTO and paid holidays. - Compensation: $130k-$140k base, 10-15% bonus opportunity. - Employment Type: Full-time.