• Leading and developing a high‑performing enterprise sales team focused on large strategic growth opportunities • Driving bookings, revenue, and margin expansion across TTEC Digital’s CX, CCaaS, AI, CRM, and managed services portfolio • Establishing and fostering executive‑level relationships with clients and our key strategic partners • Ensuring excellence in pipeline creation, forecasting, sales discipline, and account strategy to achieve and exceed quota objectives • Collaborating deeply with professional services, delivery, operational leaders, and cross‑functional TTEC teams to ensure cohesive go‑to‑market motion and world‑class client outcomes • Maintaining a strong understanding of emerging trends across CX, AI, digital channels, analytics, workforce engagement, and CCaaS transformations • Providing industry thought leadership and competitive insights to support solution innovation, partner alignment, and sales effectiveness

• Track Salesforce opportunities and perform sales funnel analysis. • Coordinate and facilitate calls with key stakeholders to gather data, schedule reminders, and support CRM updates and reporting needs. • Prepare, analyze, and distribute management reports using Excel, Power BI, and related tools. • Identify process improvement opportunities that support continuous enhancement of sales operations. • Learn and articulate the Calix value proposition while gaining an understanding of the market landscape. • Maintain high standards of CRM data hygiene to ensure decision‑making is grounded in accurate, high‑quality data. • Assist Sales Managers and Sales Engineers with identifying, tracking, and engaging leads for targeted campaigns. • Capture and distribute meeting notes with clear action items, ownership, and deadlines.

• Develop and implement da Vinci® Surgery sales activities to achieve and exceed goals set by senior management • Expand da Vinci® Surgery usage in all existing accounts • Expand da Vinci® Surgery usage by selling and training new surgeons in all specialties applicable to the da Vinci® Surgical System • Manage training and education process within installed base • Guide new system installation process • Prospect for new system installations and system upgrades to existing base • Moderate to extensive travel • Provide clinical sales team with new product information or new information on existing products • Work with the training and marketing departments to implement new strategies and programs as directed by senior management

• Responsible for generating and closing leads and opportunities within a strategic business units (SBUs) for global and domestic accounts, in accordance with SGS sales strategies and individual targets. • Builds and maintains an effective and professional relationships and close cooperation with key internal customers and support teams, including client services, global sales, technical and operations. • Develops and issues quotations and proposals, negotiates fees, terms and conditions as necessary. • Identifies and helps to drive key growth initiatives based on target markets and service offerings. • Works with corporate marketing to drive awareness of SGS capabilities. • Develops and executes sales presentations for clients, consistent with the sales and marketing strategies. • Collaborates with the Operations Manager and Department Manager on a coordinated sales approach. • Presents to clients regarding our delivery capabilities. • Performs key sales administrative functions: prepares call reports, pre- and post- tradeshow reports, sales reports, maintenance of all data in Customer Platform SharePoint site, and other reports/presentations as may be required by management. • Acts as the lead person on preparing the written proposal in response to customer’s RFP, coordinates all information from the different disciplines and arranges the formal response. • Leads periodic pipeline meetings to drive sales actions and alignment with strategy. • Serves on and contributes to IAEI business communities. • Contribute to SGS Field Evaluations global business strategies. • Maintains knowledge of the SGS Group network and services. • Actively promotes the image, capability and integrity of SGS to the account. • At all times, adopts a safe behavior by exercising applicable health and safety rules and regulations of SGS employees and clients, in line with SGS policies and procedures. • At all times, complies with SGS Code of Integrity and Professional Conduct. • Adheres to internal standards, policies and procedures. • Performs other duties as assigned.