Calix

• The Sales Manager (SM) orchestrates our organization’s engagements with customers and prospects. • Has overall responsibility for successfully selling and negotiating multi-year complex business relationships to senior client executives. • Create and lead the territory and account strategies to deliver maximum revenue potential across the Calix offerings. • Manage the customer relationship, lead and participate in developing complex solutions, establish competitive value and drive closure. • Collaborate with internal teams to ensure successful execution of strategies and goals.

• Own and strategically evolve the Success and Support instance of Salesforce, ensuring it delivers scalable, high-quality, and future-ready solutions that enable business outcomes. • Act as the governing authority of Salesforce by defining the target architecture, solution direction, and design principles, and ensuring all work delivered across Business Analysts, development teams, and supporting product resources aligns to all best practices of Salesforce. • Accountable for building and continuously maturing a best-in-class instance of the Salesforce for Calix by leveraging standard platform capabilities, minimizing unnecessary customization, and driving solution decisions that maximize agility, speed, maintainability, and long-term value. • Maintain a deep and current command of trends, emerging technologies and industry best practices, translating that knowledge into a roadmap that keeps Calix’s internal capabilities ahead of the business demand. • Operate in close partnership with the IT organization, bridging strategic intent and technical execution, and serve as the connective tissue between platform capability decisions and the teams responsible for building, maintaining and scaling the underlying infrastructure.

Role Description Calix is a cloud and appliance-based platform and managed services company. Broadband service providers leverage the Calix broadband platform, cloud, and managed services to simplify operations, engagement, and service, innovate for their consumer, business, and municipal subscribers and grow their business and the communities they serve. In this internship, you will: - Learn how to discover issues and understand complex systems. - Analyze problems and drive solutions, which are core competencies for excellent engineers. - Join a global R&D team at the forefront of Wi-Fi 7/8 and AI testing technology development. - Participate in system testing for enterprise-level wireless network products. - Engage in AI-assisted testing and explore the future of software testing and quality engineering. Qualifications - Graduate student in the first or second year or a senior undergraduate student. - Majoring in Communication Engineering, Electronic Information, Computer Science, Software Engineering, Network Engineering, or related fields. - Ability to commit to a 6-month internship. - Basic understanding of computer network fundamentals. - Familiarity with TCP/IP protocols. - Knowledge of IEEE 802.11 (Wi-Fi) basics. - Proficiency in using Linux systems. - Strong interest in software testing and quality engineering. - Proactive learning ability and team spirit. Requirements - Python development experience. - Java development experience. - Solid foundation in data structures. - Experience in automated testing. - Familiarity with Robot Framework. - Interest in AI and intelligent testing, such as: - Using ChatGPT, Copilot, or other LLM tools to assist in development or testing. - Writing AI Agent prototypes. - Exploring AI-driven software quality assurance solutions. Benefits - Internship stipend of 200–280 RMB/day, evaluated based on internship stage, technical ability, and contributions. - Outstanding interns may enter the company talent pool for priority in full-time job opportunities. - Global team collaboration environment. - Open, equal, and transparent work atmosphere. - Friendly and patient mentors and colleagues. - Flexible working hours without clocking in. - Support for remote work. - Adjustable desks and chairs. - Free beverages, fruits, and afternoon tea. - Free gym and shower facilities.

• Work with sales and marketing teams to position Calix value in the MDU / MSP market segments • Assist in driving commercial models to align with the market requirements • Develop a mastery of Calix Access Network Models and Software License business value propositions with a solid understanding when and to whom they are applicable • Deal Strategist serves as a consultant to Sales to assist through all aspects of opportunity engagement process, identifying all necessary information to help in value creation and build the customer facing business case for justification to close the opportunity • Enable and ramp a new and growing Sales Team • Manage consistent pricing structures through both direct sales and strategic channel partners • Serve as a Trusted Advisor to Sales • Offer deal intelligence to assist in decision making • Proactively facilitate reviews, escalations, and approvals for exceptions • As part of opportunity management help ensure Sales are selling the right value propositions to close business according to the rules of engagement and setting up future business • Identify trends and opportunities for continuous process improvement and collaborate with the larger cross functional team to lead process efficiencies • Build and cultivate strong relationships with key stakeholders in Sales, Marketing, Finance, Sales Operations and Legal built on trust, transparency, and communication • Present deal economics to the Business Opportunity Review for approval by Calix Executives.

• Developing effective solutions that fulfil stakeholder requirements • Develop application features and functionality independently as well as in collaboration with other team members • Implement new and maintain existing subscription product configurators • Implement solutions for processing subscription orders, booking revenue, invoicing one-time/reoccurring products, automating subscription turn-up, managing customer entitlements and process subscription amendments. • Keep our subscription management systems up to date with the latest products, pricing structures and configurations. • Provide support to the Sales, Order Management and Customer Operations teams.

• Lead the global compensation function and team, and establish the strategic direction for all compensation programs, policies, practices, and governance activities worldwide. • Serve as a primary compensation advisor to COLT, executive leadership, and Talent & Culture leadership on compensation strategy, talent compensation competitiveness, and compensation-related risk. • Lead, coach, and develop the compensation team while creating a high-performance culture focused on collaboration, innovation, operational excellence, and continuous development. • Own the design, governance, and administration of global compensation programs including salary structures, annual compensation reviews, incentive compensation, bonus programs, recognition programs, geographic pay programs, and equity compensation. • Assist the Associate VP Total rewards for executive compensation, including market benchmarking, executive pay analysis, peer group assessments, executive employment arrangements, and executive compensation recommendations. • Assist with development of materials, analyses, and recommendations supporting the Compensation Committee and Board of Directors. • Lead development of analyses, recommendations, and materials supporting the Compensation Committee and Board of Directors. • Establish and evolve Calix’s compensation philosophy and ensure compensation programs remain competitive, equitable, scalable, and aligned with business objectives. • Lead job architecture, job leveling, career framework, and market pricing strategies to ensure consistency and competitiveness across the organization. • Direct annual compensation planning processes, including merit, promotion, equity, and incentive planning cycles while ensuring alignment with financial and talent objectives. • Partner with Finance to evaluate compensation investments, workforce planning initiatives, and compensation-related financial impacts. • Ensure compliance with global compensation regulations and emerging legislation, including pay transparency, equal pay, executive compensation disclosure, and other compensation-related requirements. • Identify market trends and emerging best practices, recommending strategic enhancements to compensation programs and policies. • Oversee compensation technology solutions, data analytics, reporting capabilities, and process improvements to increase efficiency, scalability, and decision-making effectiveness. • Provide compensation leadership for mergers, acquisitions, organizational redesigns, expansion into new countries, and other strategic business initiatives as needed.

Role Description The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. We are standing up an enterprise AI capability across our product organization, and we are looking for a seasoned technical lead to drive it end to end. This is a hands-on role: you will set the technical direction, architecture, and standards, mentor engineers, and steer external delivery partners while still writing code, building reference implementations, and personally unblocking the hardest problems. This is a remote-based position located in the United States or Canada. Please note that as part of the recruitment and hiring process, there is an in-person meeting that will take place. What You'll Do - Enterprise platform rollout & enablement - Own the architecture and rollout of the enterprise AI platform across the product organization. - Build and operate cost-effective infrastructure: model garden setup, budget controls and cost monitoring, model tiering, and fallback open-source models. - Stand up and harden platform foundations: identity federation/SSO, IAM, tenant isolation, security and compliance guardrails, and observability. - Enable users to adopt off-the-shelf capabilities (e.g., NotebookLM, enterprise search, code assistants) and provide the training and ongoing support that drives real adoption. - Design and deliver a self-service “agent factory”: patterns, templates, and in-IDE guardrails so teams can build and maintain their own agents safely. - Product development lifecycle agents - Lead the design and build of agent workflows across the PDLC: - Ideation: requirement ideation and generation, design specification generation. - Development: coding assistants, source-code management. - Deployment: CI/CD, deployment, and monitoring. - Partner directly with product, engineering, and other business teams to understand their requirements and help build out their use-cases. - Establish evaluation, quality, and monitoring practices for agent workflows from sandbox to production. - Cross-platform interoperability - Build agents that interoperate with agents on other enterprise AI platforms, including cross-platform contracts, schema/intent mapping, and cross-perimeter authentication. - Represent the product organization technically when working with other business teams on cross-platform agent designs. - Across all tracks - leadership & hands-on - Own the technical strategy, standards, patterns, and guardrails for agentic workflow development, RAG, security, and governance. - Lead and mentor a team across cloud and enterprise AI tracks; raise the bar through code review, pairing, and design reviews. - Steer external delivery partners: scope work, review deliverables, and hold them to quality and timeline. - Stay hands-on: build reference agents, RAG pipelines, integrations, and MCP connectors, and debug the hardest pieces (including non-deterministic retrieval/generation behavior). Qualifications - 10+ years of software engineering experience, with 4+ years in a technical lead or staff-level role. - Strong, current hands-on coding ability - you still build and ship. Proficiency in Python (and comfort across at least one other modern language). - Experience designing and operating production AI/ML or LLM-based systems: agents, RAG, prompt/eval pipelines, or similar. - Deep familiarity with Google Vertex AI / Gemini and the surrounding services (IAM, networking, observability, cost management). - Experience building developer-facing platforms or internal tooling, and driving adoption with training and support. - Experience integrating systems via APIs and connectors; comfort with authentication and identity federation (OAuth, SSO, workload identity). - A track record of leading technical initiatives across teams and influencing without authority. - Strong communication skills - able to work directly with both engineers and non-technical business stakeholders. Preferred Qualifications - Hands-on with Gemini Enterprise, Vertex AI, NotebookLM, or comparable enterprise AI tooling. - Experience building agentic systems and orchestration (agent development kits, A2A protocols, MCP, tool/function calling). - Experience with LLM gateways and routing (e.g., LiteLLM), model cost optimization, and multi-model fallback strategies. - Experience managing or working alongside systems integrators / delivery partners. - Familiarity with the modern PDLC toolchain (Jira/Confluence, Figma, GitHub, CI/CD) and AI coding assistants. - Experience with AI governance, guardrails, data privacy, and compliance in an enterprise setting. Requirements - This is a remote-based position located in the United States or Canada. - As part of the recruitment and hiring process, there is an in-person meeting that will take place. Benefits - The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. - Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience. - As a part of the total compensation package, this role may be eligible for a bonus.

• Support the development, delivery, and maintenance of enablement programs, including training courses, learning paths, onboarding experiences, certifications, and release-readiness initiatives • Help standardize and maintain scalable program structures across roles, regions, quarters, onboarding phases, and recurring enablement motions • Support day-to-day enablement operations, including assignments, tracking, reminders, reporting checks, content updates, and request routing • Help manage and maintain enablement platforms, content libraries, and learning systems to ensure materials are accurate, organized, current, and easy to access • Support content lifecycle management, including updates, organization, tagging, archiving, optimization, and reuse of existing resources • Assist with onboarding pathways, certification requirements, role-based curricula, and program structures aligned to evolving business priorities • Partner with cross-functional teams, including Sales, Success, Marketing, Product, and Operations, to ensure training and content reflect current priorities, messaging, and workflows • Support enablement requests by helping intake, organize, route, track, and follow through on work across the team • Help track enablement engagement, completion, adoption, platform usage, and other performance signals to identify trends and opportunities for improvement • Contribute to documentation, process discipline, team site maintenance, audits, and operational consistency as the team scales • Use AI and automation to reduce manual work, accelerate documentation and reporting, improve process consistency, and increase the team’s overall productivity • Participate in enablement projects and initiatives, owning defined workstreams and helping drive execution from planning through completion

• Own campaign strategy, planning, execution, and optimization across lifecycle stages including acquisition, onboarding, adoption, and expansion • Design and execute integrated, multi-channel campaigns across email, web, digital, and in-product surfaces aligned to Marketing and Customer Success priorities • Build and scale lifecycle programs based on audience segmentation, behavioral signals, and business objectives • Create and adapt content assets (email, web content, etc.) in alignment with brand guidelines, approved messaging, and visual standards • Partner closely with Product Marketing, Demand Generation, Customer Success, Sales, and Digital to align messaging, timing, and targeting across the customer journey • Translate go-to-market priorities into coordinated campaigns that drive pipeline, engagement, and customer growth • Collaborate with Marketing Operations to execute campaigns and ensure data integrity, targeting accuracy, and reporting consistency • Leverage AI-powered tools to enhance campaign strategy, segmentation, personalization, and performance optimization • Leverage account-based and segment-based strategies to support strategic accounts and priority initiatives • Track, analyze, and report on campaign performance including engagement, pipeline influence, and downstream impact • Continuously refine campaign strategy based on performance insights, experimentation, and evolving business priorities • Serve as a subject-matter expert on digital campaign strategy, lifecycle engagement, and performance measurement.

• Architect, optimize, and troubleshoot complex networking infrastructure. • Design, scale, and optimize our unified observability platform. • Deploy machine learning models and automated anomaly detection. • Drive the architecture, scaling, security of production Google Kubernetes Engine (GKE) clusters. • Tune and maintain high-throughput Apache Kafka clusters. • Ensure performance, scalability, and disaster recovery readiness across PostgreSQL, AlloyDB, and BigQuery. • Integrate AIOps insights with Grafana workflows to automate triage and analysis. • Coach engineers on advanced debugging techniques and distributed systems.