The Senior Project Manager, reporting to the Senior Manager, Project Management,  plays a critical role in Zaelab's Delivery team, owning project execution from kickoff through launch. You'll lead e-commerce implementations, coordinate with offshore development teams, and act as the trusted advisor for client stakeholders. Success in this role means balancing technical feasibility, client satisfaction, and project profitability. Your Key Responsibilities: - Lead e-commerce projects using Agile/Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs. - Facilitate the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. - Work alongside an offshore development team leading sprint planning, daily standups, and other project activities as needed. - Serve as primary point of contact for client stakeholders, executives, and internal team members. - Maintain the tools and documentation required for Zaelab's implementation projects. - Report project performance using appropriate tools and techniques. - Successfully manage relationships with clients and team members. - Collaborate within the Project Management team to continuously improve solutions and processes. - Strive to understand the technology systems and e-commerce industry that Zaelab supports.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Reporting to the Manager of Project Management, you will work within the Marketplace Services department to scope, plan, and deliver high impact projects across SeatGeek. Success in this role relies on using available tools and resources to smoothly deliver assigned projects within the typical constraints of timeline, budget and scope. - Work across SeatGeek, our clients, customers, and suppliers to ensure projects are scoped, planned, managed and delivered to the highest standards from handover through to project completion. - Own the creation and maintenance of project plans, ensuring adhesion to the project management methodology and contracted terms of business, including ongoing maintenance of project documentation. - Drive projects to meet specified business outcomes. - Coordinate and manage implementation/technical tasks related to SaaS software implementations, technology transformation or business process optimization. - Manage dependencies across projects and teams. - Prepare and maintain Risk Registers and Issue Logs for evaluation and review during and at the completion of a project. - Clarify, evaluate and advise on real and potential risk, drafting and implementing mitigation plans. - Coordinate and chair internal and client meetings. - Collate/create and distribute project status reporting. - Influence a culture of collaboration and accountability through the successful management of project deliverables. - Contribute to an ongoing review of internal working procedures to identify and implement improvements relating to project delivery. - Manage internal change projects and ongoing business processes that require SeatGeek resources or third-party involvement. Qualifications - 5+ years of work experience, 2+ years of project management experience, preferably in technology implementations, across the complete project lifecycle. - Sound foundational knowledge of project management methodologies. - Enterprise software knowledge and what it takes to deliver projects in a fast moving environment. - Experience in a software delivery; knowledge of or having worked in the ticketing industry would be beneficial. - Experience leveraging project management platforms to maintain oversight of tasks, timelines, and accountability from kickoff through completion. - Proven ability and willingness to leverage AI technologies to streamline processes and improve work output. - Process driven approach; constantly looking to refine and tweak processes to improve delivery quality. - Track record of consistent delivery to the highest standards as demonstrated through client and internal stakeholder feedback. - High attention to detail and diligently work to ensure all elements of your projects are in control and up-to-date. - Collaboration skills; able to work well across teams and hold people accountable. - Adaptability and ability to balance the need to maintain structure, with tolerance for the unexpected. - Ability to challenge and be challenged in a constructive way. - Ability to travel occasionally. Benefits - Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely. - A WFH stipend to support your home office setup. - Unlimited PTO. - Up to 16 weeks of fully-paid family leave. - 401(k) matching. - Student loan matching program. - Health, vision, dental, and life insurance. - Up to $25k towards family building, reproductive health services and Gender-affirming care. - $500 per year for wellness expenses. - Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical. - $120 per month to spend on tickets to live events. - Annual subscription to Spotify, Apple Music, or Amazon music.

Role Description We are seeking a Project Manager to oversee the planning, execution, and completion of medium to high voltage construction projects for infrastructure utilities such as: - Substations - Water Treatment Plants - Trash burners - Bleaching plants - Switchgear - Generators - High voltage switchyards The Project Manager will manage all aspects of the project, including: - Scope - Timeline - Budget - Procurement - Client relations Responsibilities include: - Developing and managing detailed project schedules, work plans, and resource allocations. - Leading and coordinating project meetings with internal and external stakeholders. - Maintaining comprehensive and up-to-date project documentation. - Overseeing construction activities across multiple sites. - Collaborating with procurement and design teams. - Monitoring budget performance and recommending corrective actions. - Conducting site visits to evaluate progress, quality, and safety performance. - Building and maintaining strong relationships with contractors, suppliers, and stakeholders. - Providing regular project status reports to senior leadership. Qualifications - Minimum of 3 years of experience within the utility construction industry. - Experience with managing multi-disciplinary construction teams. - Familiarity with utility industry standards, codes, and regulations. - 20% travel is required. - Fluent in English (speak, read, write). - Osha 30 certification (Powerserve can provide this training if needed). Requirements - Project Management Professional (PMP) certification (preferred). - Bachelor's degree in Construction Management, Engineering, or a related field (preferred). - Experience with an ERP system (e.g. MS Project, Procore, NetSuite or similar) (preferred). Benefits - Strong understanding of project management principles. - Proven experience with procurement processes and material management. - Ability to lead, motivate, and collaborate with diverse teams. - Excellent written and verbal communication skills. - Strong problem-solving skills. - Familiarity with project management software. - Ability to handle multiple projects simultaneously. Work Environment & Physical Requirements - Ability to work on construction sites, including exposure to outdoor weather conditions. - Must be able to stand or walk for extended periods. - Must adhere to all safety guidelines and wear personal protective equipment as required.

• Collaborates with other Project Managers and DISCO team members, including cross-functional team members, such as Forensics, Data Operations, Disco Desk, and Client Success, to deliver superior service and help solve challenges for DISCO clients. • Maintains project and data tracking to ensure that all requested work is completed correctly and deadlines are met. • Communicates with other Project Managers and clients about project milestones. • Develops advanced knowledge of the DISCO platform and its capabilities in order to advise clients on best practices for early data assessment, document review, production, depositions, and trial. • Provides feedback and feature requests to the product and engineering teams. • Builds rapport and establishes open communication with clients regarding DISCO usage, status reporting, and core product functionality. • Acts as a DISCO ambassador at client functions. • Delivers product training to attorneys, paralegals, and litigation support specialists.