This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The American Heart Association has an opportunity for a Sr. Program Lead, Professional Education, Cardiovascular-Kidney Metabolic Health in our National Center office located in Dallas, Texas. This position can be home-based. This is a full-time, benefits-eligible, grant-funded opportunity. Current funding will expire on June 30, 2028, with the potential of extension. The Senior Program Lead is responsible for driving the successful completion of assigned projects by leading teams to: - Initiate, plan, execute, monitor, control, and close projects. - Supervise Program Development Managers to drive deliverables. - Ensure educational initiatives are delivered on time, within specified cost, quality, and performance. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. You will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. Responsibilities - Lead the health care provider educational initiative within an Association-wide cross-functional initiative. - Develop and implement educational activities focusing on alignment with initiative goals and objectives. - Supervise and provide training to Program Manager staff to drive educational initiatives deliverables. - Perform project management duties in collaboration with colleagues and staff. - Provide updates and reports to Lifelong Learning / OSO staff, consultants, volunteers, and Sr. Leadership on project status. - Work collaboratively with internal and external staff, management, volunteers, and consultants for assigned projects. Qualifications - Bachelor's degree or equivalent work experience. - 5 years of meaningful work experience. - Experience within Continuing Medical Education. - Experience in a supervisory capacity. - Project management or equivalent experience, with the ability to plan and monitor projects from inception through completion. - Experience working across departments to manage day-to-day workflow. - Experience managing stakeholder expectations and communication flow. - Ability to prioritize work assignments, meet multiple deadlines, and manage numerous projects simultaneously. - Strong interpersonal and relationship-building skills. - Functional multi-program computer skills; strong project management tool skills. - 10% approximate time of overnight travel. Compensation & Benefits - Expected pay range will be $84,400 to $113,000. Pay is commensurate with experience; geographic differentials may apply. - Performance and Recognition: Rewarded for achieving success through annual salary planning and incentive programs. - Benefits: Wide array including medical, dental, vision, disability, and life insurance, along with a robust retirement program. - Professional Development: Join Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. - Work-Life Harmonization: Paid Time Off (PTO) at a minimum of 16 days per year for new employees, increasing with seniority. - Tuition Assistance: Financial assistance for employees wishing to further their education and career.

• Program & Project Management • Work with key stakeholders in product management and executive teams to define program strategy and requirements • Own successful delivery of large, high impact and cross-functional program/product initiatives while simultaneously tracking a set of smaller projects • Lead resource planning efforts across the Program Management team • Communicate clearly and effectively to executive management on the plans, status and critical issues. • Prioritize work in partnership with Operations Managers and Organizational Leadership • Continuous Improvement • Lead process improvement initiatives to improve our go-to-market capabilities and speed. • Lead process improvement initiatives to improve product delivery capabilities within an agile development environment. • Financial Management • Contribute to monthly forecasts and yearly investment plans & budgets for the program management/account team • Create financial business cases in partnership with Product Management to justify new strategic initiatives • Manage the financial performance for the year including actuals vs. budget and monthly forecasts

• Build brand‑safe template libraries (voice/tone, typography, multilingual variants). • Stand up prompt packs for campaign ideation, product collateral, and social posts. • Integrate content workflows with CRM (Dynamics/Salesforce) and marketing analytics. • Publish editorial QA checklists (claims, compliance, IP/stock usage, accessibility). • Coordinate enablement sessions, webinars, newsletters; curate examples and how‑tos. • Align campaigns to product/sales playbooks and executive priorities. • Collaborate with Sales Ops to automate follow‑up sequences and proposal snippets. • Manage asset lifecycle (versioning, retire/archive policies) across hubs (SharePoint/Teams). • Ensure licensing/IP compliance for generated assets (image/video/audio/fonts). • Partner with Legal/Compliance on claims substantiation and permissions. • Build dashboards for leadership—adoption, cost, quality KPIs. • Facilitate community of practice for content creators; highlight wins and reusable patterns. • Define access roles and guardrails for AI tools (who can publish vs. draft). • Establish incident procedures (brand violations, takedown, retraining prompts). • Document playbooks for product launches, trade shows, and evergreen campaigns.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a strategic and results-oriented Program Management Director to lead the delivery of professional services across a portfolio of clients. In this role, you will oversee complex implementations, ensuring that projects are executed efficiently, on time, and in alignment with client and organizational goals. You will collaborate with cross-functional teams, including sales, account management, and technical leads, to translate client needs into actionable project plans. This position combines strategic oversight with hands-on leadership, requiring strong client engagement, operational excellence, and a commitment to delivering high-quality solutions. The role is ideal for a proactive leader who thrives in a dynamic, remote, and results-driven environment. - Collaborating with Account Executives to develop long-term strategies and project pipelines for client accounts. - Leading pre-sales activities, including evaluating prospective client needs and contributing to implementation proposals. - Coordinating cross-functional teams, including Project Managers, Consulting Leads, and Technical Product Leads, to deliver services and solutions. - Monitoring project health, including schedule, budget, utilization, and client satisfaction, and reporting on progress and risks. - Supporting creation and negotiation of Statements of Work and managing P&L at the client and portfolio level. - Identifying and mitigating project and organizational risks, acting as an escalation point for complex situations. - Driving adherence to best practices, contributing to continuous process improvement, and championing high-quality service delivery. Qualifications - Bachelor’s degree; advanced degrees or relevant certifications are a plus. - 10+ years of experience in consulting and project management, with at least 5 years managing a portfolio of accounts or consulting practice. - 5+ years of experience in healthcare insurance, healthcare technology, or related industries. - Exceptional analytical, problem-solving, and negotiation skills. - Proven ability to lead cross-functional teams, influence stakeholders, and engage effectively with executives. - Strong communication skills, both verbal and written, with the ability to convey complex concepts clearly. - Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and familiarity with Professional Services Automation tools (e.g., FinancialForce, OpenAir). - Ability to manage multiple priorities, work under pressure, and adapt to changing organizational needs. - Willingness to travel up to 25% and operate in a hybrid or remote environment. Requirements - Experience in a remote or multi-time-zone work environment. - Exposure to P&L management and operational optimization within professional services. Benefits - Annual base salary range: $150,000 – $210,000 USD, determined by experience and qualifications. - Discretionary bonus opportunities. - Health, dental, and vision coverage. - Disability and life insurance benefits. - 401(k) retirement plan. - Paid time off (PTO) and paid holidays. - Remote work flexibility with a supportive, collaborative team environment. - Opportunities for professional growth and leadership development.