This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Implementation Consultant supports the commercialization of software products by assisting the business with new client implementations, which include application build, timeline and budget monitoring, end-user training, and stabilization check-ins. The Implementation Consultant leads with a Customer Service attitude to generate early satisfaction with the software products. - Lead customers through the software implementation lifecycle, including planning, configuration, data migration, testing, training, and project close. - Review and interpret executed statements of work to develop implementation plans and timelines. - Maintain project documentation, including timelines, meeting notes, and configuration records. - Guide customers through application configuration, security setup, and workflow alignment. - Process, validate, and reconcile system data during data load and testing phases. - Troubleshoot configuration and customization requests in collaboration with development teams. - Facilitate end-user training and support system adoption. - Obtain customer sign-off at key milestones to confirm system configuration meets expectations. - Document user feedback and provide insights to product teams for future enhancements. - Partner with Customer Success Managers to ensure a smooth transition to post-implementation support. - Manage multiple concurrent implementation projects and prioritize work effectively. - Collaborate with cross-functional teams, including Product, Development, and Customer Success. - Participate in department initiatives and special projects as assigned. - Provide feedback to improve implementation materials, documentation, and processes. - Complete assigned product support rotations through the Help Desk platform. - Continue developing technical and implementation skills with guidance from senior team members. Qualifications - Bachelor’s degree or equivalent experience. - Intermediate experience with Microsoft Suite including Excel, PowerPoint, Outlook. - Minimum 2 years of supporting software implementations and data management initiatives or equivalent experience. - Ability to learn complex health care financial and operational concepts. - Project leadership and internal/external stakeholder collaboration experience. - Strong analytical, critical thinking, and problem-solving skills in data analytics. - Excellent written and verbal communication skills with the ability to translate business needs to cross-functional teams. - Ability to work both independently and collaboratively while managing priorities in a fast-paced, evolving environment. - Exceptional customer service orientation and strong emotional intelligence. - Intermediate familiarity with Azure and development team workflows. - Knowledge of the health care industry. Requirements - Advanced experience with Excel and Oracle BI. - Experience with project management tools (SmartSheets, Notion, etc.) and software implementation. - Experience managing and analyzing large datasets with emphasis on data management concepts and related technology tools. - Advanced knowledge of the health care industry and clinical education. Benefits - Competitive total compensation package. - Medical and dental coverage at no premium cost for employees. - 401(k) and profit-sharing retirement plans. - Flexible spending accounts. - Paid time off (PTO). - Company-paid holidays. - Gender-neutral parental leave. - Bereavement and pet leave. - Continuing education and professional accreditation sponsorship. - Life and AD&D insurance. - Short- and long-term disability. - Employee assistance program. - Mental health support program. - Additional perks. Company Description Clinician Nexus enables health care organizations to build thriving clinician teams with industry-leading technology products, workforce and compensation analytics, and automated workflow solutions. Backed by extensive technical expertise and industry-leading data, we deliver innovative approaches to help clients plan, educate, and engage their clinical workforce at every stage of the lifecycle. We are committed to providing our clients with outstanding guidance and support as they work to shape the future of health care.

Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com. About the Role In this high impact client-facing role, you will be responsible for implementing our clients, ensuring they launch on time and our programs successfully get in the hands of members. In this fast-paced role, you will own the client implementation process from end-to-end, coordinating with internal and external stakeholders throughout and ensuring the implementation is completed within the established timeline and all requirements are met. You'll be responsible for managing multiple client implementations at once, so strong project management and organizational skills are key. The ideal candidate has at least 2-3 years of implementation experience with a combination of strong project management skills and excellent communication. We are looking for an individual who can expertly balance client needs with internal resources to drive high customer satisfaction with timely completion of deliverables. This person should have a keen eye for process improvement and identifying efficiencies to support scaling of the team. What You'll Accomplish - Implementation management: Ensure 100% of new employer clients are launched on the originally agreed upon date, error free and with high client satisfaction (4.5/5). Ensure 100% of eligibility, billing, and/or reporting integrations are completed on time. As needed, support successful partner implementations working cross-functionally with the Health Services and Partnerships teams. - Process improvement: Provide strategic insights to leadership to inform implementation best practices and ensure processes are optimized for effectiveness, efficiency and consistency. - Operations Management: Manage ongoing workflows that are critical to long-term client success, including but not limited to eligibility, billing, and data-sharing. Oversee the ongoing management of integrations and ensure files are refreshed when appropriate. Basic Qualifications - Relationship-building: Easily build relationships with others, including clients, partners, and internal colleagues. Effectively work with all levels with a client and partner organization. - Project management: Ability to manage multiple client implementations and projects in parallel, keeping all internal and external stakeholders aligned on key milestones and timelines. Minimizes careless errors with deliverables. - Product knowledge: Demonstrated subject matter expertise on our product and processes, with an ability to quickly learn new ones. Able to confidently answer questions and present solutions to clients. - Business acumen: Gain insight into client culture, priorities, and goals. Effectively convey client needs internally, driving the resources needed for successful implementations. Preferred Qualifications - Experience at a high-growth company - Data integration proficiency, advanced Excel knowledge and skills - Account management - CRM & Project Management tools experience Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. For this position, our salary ranges are listed below: Tier 2: CA, CT (ex NYC radius), Boston Radius, Chicago Radius, DC Radius, Houston Radius, NJ (ex NYC radius): $89,792.00-$134,688.00 Tier 3: IL (ex Chicago), MD(ex DC Radius), MA (ex Boston Radius), NH (ex Boston Radius), NY (ex NYC Radius), RI (ex Boston Radius), TX (ex Houston), VA (ex DC Radius), WA (ex Seattle Radius), WI (ex Chi Radius), AK, CO, DE, GA, HI, MI, MN, NC, NV, OR, PA: $81,984.00- $122,976.00 Tier 4: AL, AZ, AR, FL, ID, IN (ex Chicago), IA, KS, KY, LA, ME, MS, MO, MT, NE, NM, ND, OH, OK, SC, SD, TN, UT, VT, WV, WY:$74,176.00 - $111,264.00 About Hinge Health At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com What You'll Love About Us - Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. - Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. - Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.

Who is Aiwyn and what do we do? Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. What will you do in this role? At Aiwyn, our Implementation team is pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Go-To-Market (GTM) organization working to deliver an unparalleled experience to our customers and integration partners as we work to 1) onboard and educate new firms in using our software modules, 2) advise firms on best operational practices when using Aiwyn’s software, 3) provide the customer a transparent, supported experience as they go-live with our products. In this role, you will primarily be working with representatives from our customer firms to manage the Implementation process, acting as the primary lead for interfacing with customers throughout implementation, configuring their system based on their chosen specifications, training the firms on what to expect from the experience of using our software and testing the data flowing through our software. You will also be integral in designing and refining our standard operating procedures as well as contributing and leading internal development and improvement projects. What will your day-to-day responsibilities look like? - Managing multiple Implementations at once - Frequently meeting with Firms to configure, test, and train their staff during their time in Implementation - Traveling onsite in certain cases where a detailed training or workshop is needed for the firm (less than 10%) - Manage activities, timelines, and dependencies for internal and external sharing ClickUp using our implementation project-management system. - Balancing creative problem-solving with process consultation to ensure an individual firm’s needs are met with our software. - Taking ownership of internal projects, collaborating with team members inside and outside of Implementation, to help our team rapidly evolve. The ideal candidate for this role: - Has 3 - 5 years of experience in B2B SaaS customer-facing implementation experience - Has a deep-rooted passion for problem-solving and yearns for customer delight - Can take initiative and drive progress, even when all the answers are not yet in front of them - Has strong written and verbal communication skills with the ability to take complex situations and explain them simply. - Has previous experience with customer-facing Project Management, Onboarding, and Implementation - Is highly proficient in English, with excellent written grammar and spelling. - Has expertise and confidence in managing the expectations of stakeholders at various levels (from Administrator to CFO) Preferable experience also includes: - Experience working in the accounting firm industry - Experience with ClickUp Work Management Software - Experience working with Hubspot and Jira Benefits and Perks - The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience. Other benefits include: - Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. - Remote, work-from-anywhere culture - Flexible PTO - World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. - Stock options - every Full Time Employee has ownership in Aiwyn's future and success. - 401(k) matching Our Values: - Relentless by Design - Owners not Renters - Trust at the Core Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role plays a critical part in implementing D365 F&O solutions for diverse clients. You will be working closely with a team of skilled professionals to drive the successful delivery of ERP projects. Your deep expertise will help organizations streamline their supply chain and production processes. By mentoring newer consultants, you will foster growth within the team while challenging existing standards to innovate and enhance functionality. This is an exciting opportunity to make a significant impact in the field of production consulting. Accountabilities - Work as part of implementation teams ranging from 4-6 members on Enterprise ERP Projects - Implement D365 F&O configured to account for client business processes - Collaborate with functional & technical project team members to ensure successful implementation - Drive requirements, analysis, design, & testing phases of implementation for Supply Chain workflows - Consult on advanced business concepts in supply chain & warehouse management - Mentor newer consultants on implementation processes & solution design - Utilize Lifecycle Services (LCS), DevOps, & standard tools to deliver project work - Promote and advance candidates to Solution Architect or Project Manager positions Qualifications - Strong knowledge of Purchasing, Sales, & Inventory Management - Associates or Bachelor’s degree in Supply Chain Management, Operations, Accounting, or related field - 5+ years implementing ERP/Production & Warehouse Management - 2+ years experience in D365 F&O/AX implementation - 4+ full life cycle ERP implementations - Hands-on experience in the manufacturing or distribution industry - Desired expertise in Warehouse Management (WMS) & Transportation Management - Understanding of Projects and Project Accounting - Experience in Production Control - 25-50% travel may be required - Must be a US Citizen or Green Card Holder Benefits - Flexible Time Off (FTO) Policy with immediate activation - Paid holidays throughout the year - Comprehensive wellness program with rewards - Flexible work arrangements - Health, dental, vision, life insurance options - HSA employer contribution - Nine (9) paid holidays annually - Parental Bonding Leave program - 401(k) with employer contributions - CPA bonus with paid exam and study days - Tuition reimbursement - Employee referral bonus program - Client referral bonus program - Pet insurance - Community volunteer paid time off