• Build and operate a high-velocity, high-quality async care engine at scale • Own the end-to-end performance of the asynchronous care ecosystem (throughput, turnaround time, productivity, quality, safety, cost) • Manage a multi-layered leadership team overseeing hundreds of Medical Assistants and clinical staff • Design operational systems required to scale volume significantly faster than headcount growth • Ensure accountability and maintain clear visibility into backlog aging and operational risk

• Lead, coach, and develop a team of TLLs across the Northeast region, setting clear performance expectations and fostering continuous growth and excellence. • Deliver regular field coaching, feedback, and support through one-on-ones, field rides, and development planning and implementation. • Monitor and enhance team performance based on MBO metrics, and effectively translate activities into KPIs that demonstrate impact. • Maintain a strong culture of accountability, compliance, and strategic alignment. • Translate national brand strategy into tactical field execution plans at the zone level. • Drive flawless launch performance through the TLL team’s engagement with key Thought Leaders, execution of regional initiatives, and collection of field insights. • Identify local and regional opportunities, inform brand strategy adjustments, and ensure continuous optimization of field efforts. • Ensure aligned pull-through of commercial strategy in coordination with Sales, Marketing, Market Access and other cross-functional zone leadership partners. • Co-lead the development and field deployment of tools, training, and resources to elevate TLL effectiveness. • Collaborate with national DTLLs and HQ stakeholders to ensure field resources are aligned and impactful. • Act as a champion for innovation and feedback integration, continuously improving resources based on real-world Thought Leader input and regional needs. • Serve as a strategic thought partner to the VP of TLLs and peer DTLLs in shaping national TLL strategy, operations, and capability building. • Represent regional perspectives in cross-functional forums and help drive consistent best practices across geographies. • Collaborate closely with Marketing, Market Access, Sales Leadership, and Training to ensure integrated customer engagement and strategic alignment.

• Own end-to-end MIDD evidence strategies for a therapeutic or sub-therapeutic area, guiding data prioritisation, integration, quality assessment, and application of advanced modelling to drive scientific, program, and business decisions • Act as the MIDD technical authority, leading M&S plans, analyses, and reports, coaching internal and external analysts, and supporting regulatory interactions involving quantitative evidence • Lead the delivery of robust, transparent MIDD evidence to de-risk and accelerate programs, advising on optimized internal and regulatory MIDD strategies • Drive consistent use of established M&S methodologies (e.g., MBMA, disease progression modelling) and integrate emerging technologies (AI/ML, SciML) through standards, training, and best practices • Build strong internal and external networks across CPMS, QSP, AI/ML, digital, biomarkers, and academia to shape future methodologies and strengthen GSK’s scientific and regulatory presence

Role Description As Senior Director of Brand Experience you will set the vision and strategic roadmap for our brand, ensuring that our current and future patients have a fantastic experience with our brand and that we grow our brand awareness and equity. In particular you will own and drive: - Oviva’s end-to-end brand vision; from research and positioning to creative strategy and execution - Market research to understand our target customers and their needs, including identification and scoping of new customer profiles - Definition of a consistent positioning and brand experience to be applied across the whole patient funnel (from ad to app), tailored to each customer profile - Development and execution of our brand and media strategy to grow long-term brand awareness, but also deliver short-term on brandformance results - Budget ownership and allocation Your initial focus will be on the German market, but the role has the potential to also play a larger role in our existing (CH and UK) and new geographies. Qualifications - 8-10+ years in brand marketing, with at least 2+ years in a team leadership role in a high-performance environment Requirements - Visionary strategic thinker with a track record of turning brand experience into company growth - Strategic brand thinking (positioning/ messaging, customer profile identification, competitor assessment) - Experience with qualitative and quantitative market research - Strong analytical mindset and skilled in forecasting, budgeting, and performance analysis to evaluate channel performance using statistical methods like MMM, attribution models, lift tests, but also performance and media KPIs - Experience with analytics tools (e.g., TVSquared, GA4, Looker or similar) - Experience and strong vision how to integrate AI in the team’s daily work to drive efficiencies and competitive edge, e.g., through faster experimentation - Mastery of offline and digital reach channels (TV, Radio, YT) and brand performance - Experience managing brand marketing at scale (e.g., 7-figure budgets) - Proven ability to lead without direct authority, managing cross-functional and external teams - Confident operating in ambiguity, able to prioritise effectively and move quickly from idea to execution - Strong communicator and mentor, able to drive alignment and shared purpose - Fluency in German and English - Growth-minded leader with a role-model mindset, eager to shape future leaders - Background in fast pace and competitive industries - Experience steering media agencies to achieve desired brand outcomes Company Description At Oviva, we’re on a mission to make sustainable, personalized, clinically effective care accessible to everyone as we build Europe’s leading AI-powered chronic care platform. Our digital programmes help people manage weight-related illnesses by focusing on what matters most: improving health, building confidence, and enhancing quality of life. To date, we have supported over one million people across the UK, Switzerland, and Germany. Our mission is powered by a dedicated team operating across four countries, including our hub in Poland. Every conversation, coaching session, and line of code brings us closer to a healthier future. Our journey is accelerating: In 2026, we secured €200 million in Series D funding led by Kinnevik and a group of leading global investors. This investment fuels our next phase of growth, allowing us to scale our AI-enabled chronic care platform across Europe and expand our support to even more people living with chronic conditions. Join us, and be part of the team making that future possible!