The Health Management Academy

• Driving meaningful growth in the business by exceeding your sales quotas • Becoming a trusted expert and advisor to employers, brokers, and consultants navigating high-acuity health challenges • Expanding PHM’s presence and reputation in the employer marketplace • Helping advance PHM’s mission of improving outcomes and experiences for people facing serious and complex diseases • Closing new business by identifying high-quality opportunities, creating value for clients, and winning complex deals • Strategizing and executing targeted go-to-market strategies, territory plans, and partnership approaches • Building pipeline by developing new opportunities and nurturing long-term relationships • Being the voice of the customer by gathering insights from prospects and sharing feedback internally

• Own implementation and adoption across Provelle's health-system customers • Lead customers from sales handoff through discovery, planning, configuration, training, go-live, stabilization, and sustained adoption • Understand how nurse managers actually work, identify barriers preventing behavior change, and create practical programs that make Embley useful in the moments that matter • Build credibility with CNEs, CNOs, nursing leaders, learning and development teams, IT partners, and other executive sponsors • Establish success plans, define measurable outcomes, monitor product engagement and customer health • Facilitate executive kickoffs, manager training, onsite launch activities • Identify issues early, take ownership when something goes off track • Build the implementation plans, handoffs, health indicators, reporting rhythms, adoption programs, and playbooks • Bring structured insight back to the product team

• Lead an efficient and accurate monthly close process while improving reporting speed and quality. • Prepare timely and accurate monthly, quarterly, and annual financial statements in accordance with U.S. GAAP. • Standardize and automate accounting workflows to improve scalability and operational efficiency. • Strengthen internal controls and accounting processes to support audit readiness, governance, and future reporting requirements. • Ensure accurate and timely processing of the Company's biweekly payroll. • Successfully support annual audits and tax compliance. • Manage the monthly, quarterly, and annual financial close process to ensure timely and accurate financial reporting in compliance with U.S. GAAP and company accounting policies. • Prepare and review financial statements, including supporting schedules and management reports, in accordance with U.S. GAAP. Prepare, review, and approve journal entries, account reconciliations, and supporting documentation. • Prepare and process the Company's bi-weekly payroll accurately and on schedule. • Process transactions in accordance with U.S. GAAP and the Company's internal control policies. • Oversee the Accounts Receivable, Accounts Payable, and Payroll functions to ensure timely, accurate, and compliant transaction processing. • Assist with technical accounting research, including revenue recognition, leases, stock-based compensation, and other complex accounting matters. • Maintain the integrity of the general ledger and chart of accounts. Mentor and develop the Staff Accountant. • Assist the Controller in developing, implementing, and maintaining effective internal controls. • Document accounting policies and operating procedures while identifying opportunities to improve processes and help scale finance operations. • Enhance accounting systems and reporting capabilities. • Support audit readiness and documentation efforts.

• Drive meaningful growth in the business by exceeding your sales quotas • Become a trusted expert and advisor to employers, brokers, and consultants navigating high-acuity health challenges • Expand PHM’s presence and reputation in the employer marketplace • Help advance PHM’s mission of improving outcomes and experiences for people facing serious and complex disease • Identifying high-quality opportunities, creating value for clients, and winning complex deals • Collaborate closely with PHM leadership to define and execute targeted go-to-market strategies • Develop new opportunities, nurturing long-term relationships, and maintaining a healthy pipeline • Gather insights from prospects, customers, and partners and share that feedback internally

• Partner closely with sales, account management, marketing, finance, and leadership teams to standardize workflows, improve systems of record, and shape how AI becomes embedded in the day-to-day operation of the Commercial organization. • Identify opportunities to build, test, and deploy AI-powered tools, workflows, and interfaces that help teams access information, automate work, and make better decisions.

• Lead PHM's engagement strategy and outreach execution across member populations. • Oversee the RN targeted outreach team, ensuring outreach activities drive utilization growth and member experience. • Create structure for engagement processes and reporting. • Partner with Marketing, Account Management, Clinical, and other stakeholders to align engagement efforts with organizational priorities.

• Enable executive productivity through proactive calendar management, scheduling, and logistical coordination • Own complex calendar management across multiple time zones, balancing competing priorities with sound judgment • Schedule and prioritize internal and external meetings, proactively resolving conflicts • Coordinate domestic and international travel, with an emphasis on conferences and multi-day events • Ensure seamless planning and execution of meetings, events, and conference logistics • Prepare leaders for meetings with clear agendas, materials, and follow-ups • Support planning and execution of leadership meetings, board meetings, offsites, and company events • Deliver a highly professional experience when interacting with external partners, PHM partners, and Board members • Anticipate needs, identify potential issues, and resolve logistical challenges in a fast-moving, often ambiguous environment

• Become a trusted advisor to sophisticated clients and families navigating life-altering oncology diagnoses, helping them make informed decisions during some of the most important moments of their lives. • Unlock access to innovative diagnostics, precision medicine approaches, clinical trials, and emerging therapies that may not otherwise be identified or pursued. • Build meaningful relationships with leading cancer centers, physician-scientists, researchers, and industry innovators to expand possibilities for client care. • Help shape the future of PHM's Premier Client Services program by bringing clinical expertise, scientific curiosity, and operational insight to a rapidly growing service line. • Contribute to a care model that redefines what highly personalized oncology support can look like for individuals seeking the very best care available.

• Establish operational reliability for Companion across AKS infrastructure, AI agent workloads, monitoring systems, and deployment pipelines. • Build meaningful observability practices that help PHM understand platform behavior, usage trends, and operational risks before they become incidents. • Create sustainable operational hygiene around patching, CVE remediation, secrets rotation, dependency management, and cloud maintenance cycles. • Strengthen platform resilience, documentation, and operational processes so the environment can scale without relying on tribal knowledge. • Monitor and maintain AKS infrastructure, AI agent workloads, deployment pipelines, and support Azure services. • Investigate incidents, troubleshoot production issues, and improve platform resilience through better operational patterns and tooling. • Support release operations and help ensure deployments remain stable, observable, and recoverable.

• Features end-to-end. Help shape the problem and solution through design, implementation, and rollout. • The product’s craft. Raise the bar on how the UI/UX looks, feels, and behaves. • A real seat at the table on AI. Push us forward on AI-enabled development.