• Work on end-to-end implementation projects for SAP SuccessFactors Employee Central (EC) (Blueprint → Realization/Configuration → Testing → Cutover → Go-live/Hypercare); • Lead requirements-gathering workshops (AS-IS/TO-BE) with HR and IT, ensuring understanding and validation of business needs; • Prepare solution design and functional documentation (e.g., mappings, rules, flows, decisions, and assumptions); • Perform Employee Central configuration and parameterization according to project scope (structures, events, workflows, business rules, permissions); • Support data migration strategy and execution (templates, validations, loads, reconciliation, and data cleansing); • Plan and execute SIT/UAT testing, support key users, record evidence, and assist with defect remediation; • Troubleshoot processes and integrations related to EC during the project (in coordination with technical/integration teams when applicable); • Support cutover activities, preparation of the production environment, and go-live tasks to ensure stability and transition to operations; • Contribute to change management (communications, materials, training) and enablement of key users/end users when needed; • Interact with internal teams and clients to monitor progress, risks, dependencies, and scope alignments; • Ensure HR processes adhere to SAP best practices and the approved design, maintaining quality and traceability of deliverables.

• Technical support for SAP landscapes (S/4HANA / ECC) • Analysis and resolution of critical incidents • Performance optimization (application, database, and infrastructure) • Work in RISE with SAP environments and hybrid scenarios • Interaction with infrastructure, cloud, and security teams • Participation in technical projects and continuous improvements

• Analyze and resolve user tickets on a day-to-day basis • Assess, configure, and test small requested enhancements • Support user testing by guiding them on system processes and functionalities • Analyze existing customizations when necessary • Participate in meetings as requested by leadership

• Prospect new clients. • Conduct market research to identify commercial opportunities. • Organize the commercial workflow (planning, conducting meetings, gathering requirements, preparing proposals, negotiating and closing contracts). • Manage and develop a client portfolio. • Anticipate customer demands to stay ahead of competitors, with a constant focus on prospecting and promoting the company's product portfolio. • Establish communication channels with clients at both influencer and decision-maker levels. • Manage KPIs and results: sales, cancellations, pipeline, forecast and backlog. • Build strategic partnerships inside and outside the company. • Work on customer retention and loyalty. • Participate in events. • Lead strategic commercial meetings. • Negotiate and close contracts. • Develop activities to strengthen the brand and positioning in the SAP segment.