Zafran Security

Role Description Zafran is looking for a results-driven, technically oriented Director of Sales Engineering to join our growing global Go-To-Market organization, focused on the Majors segment. In this role, you will lead and mentor a team of Sales Engineers while also rolling up your sleeves as a hands-on technical leader throughout the enterprise sales cycle. You will partner closely with senior account executives, product, and R&D teams to drive technical strategy - from early discovery and executive-level demos through end-to-end proof-of-value and customer onboarding. As a Director, you will play a pivotal role in shaping the SE team's practices, elevating the technical bar across major accounts, and ensuring consistent technical success in our most strategic deals. What you will do: - Leadership & Team Development - Lead, mentor, and grow a team of Sales Engineers focused on the MAJORs segment. - Define and drive best practices for technical selling, POV execution, and demo delivery across the SE team. - Recruit, onboard, and develop SE talent in alignment with company growth goals. - Set clear team goals and performance metrics tied to technical wins and revenue influence. - Technical Sales Execution - Engage at the executive and technical levels with major enterprise prospects and customers to drive complex sales cycles. - Deliver high-impact, custom product demonstrations tailored to solve enterprise-scale business challenges. - Own and oversee technical evaluations and proof-of-value processes, ensuring successful and repeatable outcomes. - Lead technical qualification during the sales process to ensure Zafran solutions are the right fit for each prospect's environment. - Respond to strategic RFPs and RFIs with thorough, differentiated technical input. - Cross-Functional Collaboration - Serve as the primary technical bridge between major enterprise customers, product management, and engineering - surfacing actionable feedback that influences roadmap priorities. - Collaborate with account executives to develop account strategies and executive engagement plans. - Contribute to onboarding and initial implementation planning for new major accounts. - Market & Thought Leadership - Represent Zafran at key industry events, trade shows, and conferences through demos, presentations, and on-stage sessions. - Stay current on threat intelligence, cybersecurity trends, and the evolving CTEM market to advise prospects with credibility. - Support partner enablement and partner-driven sales motions in the MAJORs segment. Qualifications - 7+ years of experience in pre-sales or sales engineering within the cybersecurity industry. - 2+ years in a senior or leadership role managing or mentoring other Sales Engineers. - In-depth knowledge of enterprise security - including risk management, endpoint solutions, vulnerability management, and compliance frameworks. - Proven track record of closing complex, multi-stakeholder enterprise deals in collaboration with sales teams. - Strong strategic thinking with a professional understanding of enterprise customer expectations and buying processes. - Excellent verbal and written communication skills - comfortable presenting to both technical and executive audiences. - Fluent in English. Preferred Qualifications - Experience building or scaling SE teams as a first-line or second-line manager. - Familiarity with the CTEM (Continuous Threat Exposure Management) market and relevant vendor landscape. - Experience working with channel partners - enablement, co-selling, and partner-driven sales motions. - Background in opening new enterprise territories or market segments. Benefits - Flexible PTO. - Health insurance plans (medical, dental, vision). - Monthly stipend for phone and internet. - 401k. - Flexible spending account. - Home office stipend when joining. - Access to frontier AI models, including Claude. Company Description At Zafran, people matter! We’re proud to be an equal opportunity employer. We believe the best teams are built by people who think differently, come from all kinds of backgrounds, and aren’t afraid to challenge the status quo. We welcome everyone across race, religion, gender, gender identity or expression, sexual orientation, age, disability, national origin, and veteran status, because what matters most is what you bring to the table.

Role Description Zafran is looking for an experienced and driven Senior Manager, GTM Strategy and Ops to be the commercial and analytical backbone of our go-to-market motion. This is not your average operations role. You’ll own our deal desk end to end, run the monthly GTM reviews leadership relies on, and act as the connective tissue between Sales, Finance, and Legal—all at one of cybersecurity’s most transformative companies. - GTM analysis: Analyze past and future GTM activities to surface trends, risks, and opportunities that inform pricing, targeting, and investment decisions. - Monthly GTM reviews: Build and run monthly GTM reviews covering funnel health, KPIs, and performance gaps, and translate findings into clear recommendations. - Deal desk: Monitor quotes, deal review and approval for non-standard terms, finalize implementation and manage quoting tool, maintain OF templates and keep the pricing calculator accurate and up to date. - Legal operations: Serve as the business lead between the Sales team and Legal, helping Legal prioritize and project-manage commercial legal work and keeping deals moving to timely resolution. - Decision support: Deliver financial and GTM analyses that enable quick, confident decision-making by GTM and Finance leadership. - Strategic projects: Lead strategic and cross-functional projects as requested, from process and systems improvements to new commercial initiatives. Qualifications - 5–7 years of experience in GTM strategy, revenue/sales operations, deal desk, strategic finance, or FP&A. - Technical, and highly familiar with GTM systems such as Salesforce, CPQ tools. - Strong analytical capabilities, with the ability to turn data into clear, actionable recommendations. - An AI-first employee—reach for AI tools by default to work faster and smarter, and look for ways to apply them across the function. - Experience working closely with Sales, Marketing, CS, and Finance leaders. - Skilled in creating financial models and analysis; excellent in Google Sheets as well as financial and GTM tools. - Experience implementing new systems and processes and creating automations. - SaaS / Cyber industry experience—an advantage. - Willingness to take on additional projects and responsibilities as needed. - Ability to work independently, proactive, fast learner, and self-motivated. - Accurate, with great attention to detail. - Team player. Benefits - Flexible PTO. - Health insurance plans (medical, dental, vision). - A monthly stipend for phone and internet. - 401k. - Flexible spending account. - A home office stipend when joining. - Access to frontier AI models, including Claude, to work smarter and build an AI-first career from day one. Company Description Zafran is on a mission to stop the exploitation of vulnerabilities everywhere. We’re serious about our mission—expect work that matters, teammates who challenge and inspire you, and plenty of fun along the way!

Role Description We’re looking for a customer-centric, technically savvy Support Engineer to be the front line of our customer experience. In this role, you’ll work on cases, ensuring timely, empathetic, and effective responses to customer inquiries. You’ll act as the voice of the customer, collaborating closely with Product and R&D teams to surface and prioritize feedback, bugs, and feature requests. Beyond day-to-day support, you’ll own and evolve our support documentation, contribute to onboarding and training efforts, and identify opportunities to streamline workflows and improve the overall customer journey. This role is ideal for someone who loves problem-solving, thrives in a fast-paced SaaS environment, and is passionate about delivering high-quality support that drives customer success. - Monitor the Technical Customer Support Queue: Manage the incoming support tickets and inquiries through our ticketing system, ensuring timely responses and resolutions that meet or exceed defined SLAs. - Collaborate Cross-Functionally: Partner closely with R&D and Product to escalate and prioritize bugs, FRs, and UX improvements—acting as the customer advocate throughout. - Customer Communication: Provide clear, consistent updates to customers on the progress of their requests, issues, and feedback. - Build and Maintain Documentation: Create and continuously improve self-service resources, such as FAQs, how-to guides, and troubleshooting documents, to empower customers and reduce ticket volume. - Track and Report Metrics: Own key support KPIs such as time-to-response, resolution rate, and customer satisfaction; identify patterns and opportunities for process improvement. - Enable Customer Success: Assist in delivering training sessions, onboarding materials, and support for customer education initiatives. - Optimize Support Processes: Identify bottlenecks in support workflows and drive solutions that improve speed, quality, and efficiency. Qualifications - 3–5 years of experience in a customer-facing technical support or engineering support role, ideally in a SaaS environment. - Strong troubleshooting and problem-solving skills across web-based applications and integrations. - Familiarity with REST APIs. - Proficiency in networking concepts and protocols. - Experience in browser dev tools. - Proficiency in SQL. - Proficient in empathetic communication, with the ability to effectively translate technical issues into clear and understandable explanations for diverse audiences. - Familiarity with ticketing systems (e.g., Zendesk, Jira) and knowledge base tools (e.g., Notion, Confluence). - Familiarity with Kibana is a plus. - Scripting is a plus. Benefits - Flexible PTO - Health insurance plans (medical, dental, vision) - Monthly stipend for phone and internet - 401k - Flexible spending account - Home office stipend when joining - Access to frontier AI models, including Claude Company Description Our Mission: To stop the exploitations of vulnerabilities, everywhere. What makes us different: Zafran de-risks 90% of critical vulnerabilities overnight across your hybrid environment and uses your existing security tools to rapidly mitigate and remediate the 10% most likely to be exploited. Who’s behind us: Zafran is backed by Sequoia Capital, Cyberstarts, and a deep belief that cybersecurity should move as fast as attackers do. We’re one of the fastest-growing companies in the industry, scaling to meet demand from the world’s most advanced, security-obsessed organizations. We’re serious about our mission- so expect work that matters, teammates who challenge and inspire you, and plenty of fun along the way!

Role Description Zafran is looking for a Senior DevOps Engineer to own our US-only production environment end-to-end and lead our growing US DevOps presence. This is a hands-on role combining infrastructure ownership, deployment automation, and close collaboration with engineering on application-level investigations. You will be our first DevOps hire on the ground in the US, working alongside our Tel Aviv DevOps team while establishing the US site. The ideal candidate has a strong development background, thinks like an engineer, and is comfortable moving between Terraform, Kubernetes manifests, and application code to debug a production issue. - Own the prod-us-only environment end-to-end: infrastructure deployment, maintenance, scaling, and reliability - Lead and grow the US-based DevOps as the site expands - Design, implement, and manage scalable, highly available AWS infrastructure - Build and maintain CI/CD pipelines that let developers ship safely and quickly - Partner with engineering on investigations into application errors - Operate and improve monitoring, logging, and alerting to ensure availability and performance; lead production incident response - Coordinate with the Tel Aviv DevOps team on shared platform decisions and standards Qualifications - Must be located in the US, with a strong preference for the New York area; US remote considered - Prior experience leading or mentoring a small team - U.S. citizenship or lawful permanent resident status (Green Card) required due to access restrictions for a U.S.-only environment - 5+ years of DevOps / SRE / platform engineering experience - Strong development background in Go, Python, or similar; comfortable reading and contributing to application code - Deep AWS experience across compute, networking, IAM, and data services - Strong Kubernetes and Docker experience in production - Infrastructure as Code with Terraform / Terragrunt - CI/CD pipeline design with GitHub Actions, CircleCI, Jenkins, or similar - Hands-on with Datadog or equivalent - Experience with disaster recovery and high-availability architectures - Excellent troubleshooting skills across the full stack Nice to have - Experience working across distributed teams and time zones - Relevant certifications Benefits - Flexible PTO - Health insurance plans (medical, dental, vision) - Monthly stipend for phone and internet - 401k - Flexible spending account - Home office stipend when joining - Access to frontier AI models, including Claude Company Description At Zafran, people matter! We’re proud to be an equal opportunity employer. We believe the best teams are built by people who think differently, come from all kinds of backgrounds, and aren’t afraid to challenge the status quo. We welcome everyone across race, religion, gender, gender identity or expression, sexual orientation, age, disability, national origin, and veteran status, because what matters most is what you bring to the table. If you’re curious, fun, and someone who gets things done, we’d love to meet you.

Role Description Zafran is on the hunt for a dynamic and results-oriented Sales Engineer to join our growing team. In this pivotal role, you’ll be at the forefront of our sales efforts, helping to uncover new business opportunities and drive our company’s success. We’re looking for a proactive professional who thrives on connecting with people, excels in clear communication, and takes pride in building lasting relationships. If you’re passionate about making an impact and ready to contribute to a fast-moving, innovative environment, we’d love to hear from you. - Develop and nurture strong relationships with partners and customers, engaging directly on technical matters to support a fast-paced sales cycle. - Maintain a high level of product knowledge, ready to deliver expert presentations on the full range of company offerings. - Assist sales teams by ensuring Zafran’s solutions align with the prospect’s needs during the qualification process. - Collaborate with major business units and engage effectively with C-Level executives. - Present at high-profile seminars, trade shows, and other industry events. - Communicate effectively with a diverse range of technical staff and management in customer organizations. Company Description Our Mission: To stop the exploitations of vulnerabilities, everywhere. - Zafran de-risks 90% of critical vulnerabilities overnight across your hybrid environment and uses your existing security tools to rapidly mitigate and remediate the 10% most likely to be exploited. - Zafran is backed by Sequoia Capital, Cyberstarts, and a deep belief that cybersecurity should move as fast as attackers do. - We’re one of the fastest-growing companies in the industry, scaling to meet demand from the world’s most advanced, security-obsessed organizations. - We’re serious about our mission- so expect work that matters, teammates who challenge and inspire you, and plenty of fun along the way!

Role Description Zafran is looking for a passionate, partner-obsessed Channel Sales Engineer to join our growing global Go-To-Market organization. In this role, you will be the technical face of Zafran to our channel ecosystem - resellers, MSSPs, GSIs, and service partners - educating, enabling, and elevating them into trusted Zafran experts. You will own the technical relationship with our partners across the full lifecycle: - Pre-sales enablement - Co-selling on opportunities - MSSP service design - Post-sale services delivery readiness If you love building partner communities, geeking out on cybersecurity, and turning partners into force multipliers, we'd love to hear from you. Qualifications - Minimum of 5 years' experience in a pre-sales, sales engineering, or partner SE role within cybersecurity. - Demonstrated experience working with channel partners - resellers, MSSPs, MDR providers, GSIs, or services partners - in an enablement or co-selling capacity. - Deep understanding of security industry trends, products, and solutions, including vulnerability management, risk management, endpoint security, and compliance requirements. - Strong training and facilitation skills, with a track record of delivering technical enablement to diverse audiences. - Proven ability to work effectively both independently and as a collaborative team member across sales, channel, product, and services functions. - Strategic approach to technical selling, with a strong grasp of partner economics and how partners build profitable security practices. - Self-motivated and capable of working with minimal supervision in a fast-paced, high-growth environment. - Exceptional verbal and written communication skills, with an emphasis on training delivery, solution positioning, and business justification. - Outstanding presentation and demonstration abilities. - Willingness to travel to partner sites, events, and customer engagements as needed. Requirements - Familiarity with the CTEM (Continuous Threat Exposure Management) market and the relevant vendor landscape. - Experience designing or supporting MSSP/MDR service offerings on top of a security product. - Background working with GSIs or boutique security services firms on repeatable service packages. - Experience building partner certification or technical enablement programs from scratch. Benefits - Flexible PTO - Health insurance plans (medical, dental, vision) - Monthly stipend for phone and internet - 401k - Flexible spending account - Home office stipend when joining - Access to frontier AI models, including Claude Company Description At Zafran, people matter! We’re proud to be an equal opportunity employer. We believe the best teams are built by people who think differently, come from all kinds of backgrounds, and aren’t afraid to challenge the status quo. We welcome everyone across race, religion, gender, gender identity or expression, sexual orientation, age, disability, national origin, and veteran status, because what matters most is what you bring to the table. If you’re curious, fun, and someone who gets things done, we’d love to meet you.

Role Description Zafran is looking for a Senior DevOps Engineer with a strong security and compliance background to lead our compliance posture and prepare us for FedRAMP. You will work on hardening our infrastructure, implementing the controls required for regulated customers, and building the evidence and automation needed to achieve and maintain compliance certifications. This role partners closely with our Security team and Tel Aviv DevOps team. - Lead the technical work to achieve and maintain compliance certifications (SOC 2, ISO 27001, and the upcoming FedRAMP process) - Design and implement security controls across AWS infrastructure, CI/CD pipelines, Kubernetes, and application deployments - Build the automation, logging, and evidence collection required for continuous compliance - Implement and maintain secrets management, IAM hardening, network segmentation, and encryption standards - Develop infrastructure solutions for customers in highly regulated industries, including isolated or dedicated environments - Collaborate with security, legal, and engineering on threat modeling, vulnerability management, and incident response - Stay ahead of FedRAMP, FISMA, and related federal requirements and translate them into concrete engineering work Qualifications - Must be located in the US, with a strong preference for the New York area; US remote considered - U.S. citizenship or lawful permanent resident status (Green Card) required due to FedRAMP-related eligibility requirements and access to a U.S.-only environment - 5+ years of DevOps / platform engineering experience with a strong security focus - Direct experience implementing controls for SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP - Deep AWS security knowledge: IAM, KMS, GuardDuty, Security Hub, VPC design, Config - Strong Kubernetes security experience: network policies, admission control, runtime security - Infrastructure as Code with Terraform, with a focus on policy-as-code - CI/CD security: SAST, DAST, SCA, image scanning, supply chain hardening - Solid scripting in Python or Bash Requirements - Prior experience leading or mentoring a small team (nice to have) - Direct hands-on experience with a FedRAMP Moderate or High authorization (nice to have) - Experience with GovCloud (AWS US-East/West GovCloud regions) (nice to have) - Relevant certifications (AWS Security Specialty, CISSP, CCSP) (nice to have) Benefits - Flexible PTO - Health insurance plans (medical, dental, vision) - Monthly stipend for phone and internet - 401k - Flexible spending account - Home office stipend when joining - Access to frontier AI models, including Claude Company Description At Zafran, people matter! We’re proud to be an equal opportunity employer. We believe the best teams are built by people who think differently, come from all kinds of backgrounds, and aren’t afraid to challenge the status quo. We welcome everyone across race, religion, gender, gender identity or expression, sexual orientation, age, disability, national origin, and veteran status, because what matters most is what you bring to the table. If you’re curious, fun, and someone who gets things done, we’d love to meet you.

Role Description As a Contract Recruiter at Zafran, you will play a key role in fueling the growth of our cybersecurity startup by helping to build a high-performing team across GTM and technical customer-facing positions. You will actively engage in sourcing, screening, and closing top-tier talent while collaborating closely with hiring managers to ensure alignment with Zafran’s goals and values. This is an exciting opportunity to directly contribute to the success of our team and play an integral role in shaping Zafran’s future. What you will do: - Build sourcing strategies and proactive pipelines for priority roles. - Own full-cycle recruiting from intake through offer close, with a high-touch candidate experience. - Partner with hiring managers to align on profiles, run efficient processes, and drive strong hiring decisions. - Build high-quality pipelines by consistently identifying, engaging, and converting top talent. - Track funnel metrics and share insights to continuously improve hiring outcomes. - Act as a proactive owner of the hiring process—anticipating challenges, removing friction, and continuously improving how we recruit. - Build deep, trusted partnerships with hiring managers and key stakeholders, serving as a strategic advisor who drives clarity, accountability, and strong outcomes. Qualifications - Proven success hiring for GTM roles, preferably sales and marketing. - Strong sourcing skills (LinkedIn Recruiter, outbound messaging, referrals, creative pipeline building). - Ability to partner closely with hiring managers and influence decisions through strong intake, calibration, and process leadership. - Comfortable operating in ambiguity and able to build structure as you go. - Excellent communication and follow-through; able to move fast while maintaining a high-quality candidate experience. - Experience in a high-growth environment (startup or scaling team) preferred. Benefits - Flexible PTO. - Health insurance plans (medical, dental, vision). - Monthly stipend for phone and internet. - 401k. - Flexible spending account. - Home office stipend when joining. Company Description Our Mission: To stop the exploitation of vulnerabilities, everywhere. What makes us different: - Zafran's Exposure Graph continuously maps every vulnerability across your hybrid environment. - Chains exploitability through real attack paths and proves 90% of "critical" vulnerabilities can't actually reach you. - Neutralizes the real 10% using your compensating controls and safely remediates only where it matters. Who’s behind us: Zafran is backed by Menlo Ventures, Sequoia Capital, Cyberstarts, and a deep belief that cybersecurity should move as fast as attackers do. We’re one of the fastest-growing companies in the industry, scaling to meet demand from the world’s most advanced, security-obsessed organizations. We’re serious about our mission- so expect work that matters, teammates who challenge and inspire you, and plenty of fun along the way!

• Own a region and build a pipeline of high-value opportunities across enterprise and mid-market accounts • Run a high-velocity, consultative sales process from prospecting through close • Uncover what matters most to security leaders and clearly show how Zafran helps them act faster and reduce risk • Partnering with your Solutions Engineer, deliver compelling, outcome-based demos and value stories that resonate with CISOs, Threat & Vulnerability Leaders, and security teams • Collaborate with partners and internal Zafran teams to drive joint wins and customer success • Contribute to go-to-market feedback loops that help us continually improve how we sell, message, and win • Accurately forecast revenue and maintain a healthy, predictable pipeline

• Own a region and build a pipeline of high-value opportunities across enterprise and mid-market accounts • Run a high-velocity, consultative sales process from prospecting through close • Uncover what matters most to security leaders and clearly show how Zafran helps them act faster and reduce risk • Partnering with your Solutions Engineer, deliver compelling, outcome-based demos and value stories that resonate with CISOs, Threat & Vulnerability Leaders, and security teams • Collaborate with partners and internal Zafran teams to drive joint wins and customer success • Contribute to go-to-market feedback loops that help us continually improve how we sell, message, and win • Accurately forecast revenue and maintain a healthy, predictable pipeline