World Vision

• Own preparation of the global survey dataset, combining HR system (Workday) data with separately collected office submissions. • Apply business rules consistently and reconcile records across all data sources. • Submit a single, validated dataset to the survey vendor on schedule, with all quality checks complete. • Own employee data collection from offices that operate outside the HR system (Workday). • Partner with HR contacts globally to ensure timely, accurate submissions. • Validate returned data against established quality standards; identify and resolve issues proactively. • Serve as the data point of contact during the live survey period. • Investigate and resolve participant data queries; escalate systemic issues to the Our Voice programme lead. • Process post-survey demographic corrections to preserve year-on-year trend continuity. • Update manager and reporting line data ahead of results release. • Resolve ad-hoc data issues as they surface.

Role Description The Director, Innovation and Continuous Analytics & Assurance drives transformation in audit practices through innovation and data-driven methodologies. Reporting to the Chief Audit Executive, the role leads the integration of continuous analytics to enhance risk visibility and assurance delivery. This position coordinates and coaches a team of Regional Specialists in Continuous Analytics & Assurance and ensures strategic alignment with GAA work streams as well as with global and regional function leaders to deploy solutions effectively. Operating with high ethical standards and minimal supervision, this role advances assurance through timely, technology-enabled insights. Key Responsibilities - Drive Innovation (30%) - Lead the design, development, and implementation of innovative methodologies, tools, and technologies that advance analytics and assurance practices. - Champion the use of automation, AI, and data science to enable continuous monitoring, risk detection, and real-time assurance. - Strategically collaborate with GAA work streams and global function leaders to pilot and scale cutting-edge solutions across the enterprise. - Foster a culture of innovation by mentoring the Regional Specialists team and identifying opportunities for process improvement and future-focused assurance models. - Monitor emerging trends in internal audit, risk analytics, and digital assurance to ensure the function remains at the forefront of industry practices. - Promote and Ensure High Team Performance (30%) - Provide strategic direction, coaching, and technical guidance to Regional Specialists to deliver impactful, data-driven assurance engagements. - Set clear objectives and performance expectations aligned with GAA priorities and organizational goals. - Foster collaboration and knowledge sharing across regions to promote consistency, innovation, and continuous improvement. - Identify skill gaps and lead capability-building initiatives to develop analytics, technology, and assurance competencies. - Regularly assess team performance, provide constructive feedback, and recognize excellence and innovation. - Promote and Ensure High Quality Standards (20%) - Maintain and promote the highest conformance and ethical standards for GAA. - Supervise the work of regional specialists within the assigned job. - Ensure WV GAA quality standards are maintained, which includes but is not limited to: - Providing on-the-job technical support during planning and field work with the team members, including on-site reviews as assigned at the planning phase. - Ensure all review notes are responded to by team members and compile quality draft audit findings/draft audit reports for RAD review by the end of the fieldwork phase. - Oversee the regional specialists’ follow-up work on obtaining evidence of implementation of audit findings as per auditee's “audit implementation plan” to ensure audit matters arising are fully resolved. - Professional Development (10%) - Maintain Continuing Education (CPE) as required. Qualifications - Bachelor’s degree in Data Analytics, Information Systems, Accounting, Finance, or a related field. - Minimum 8 years of progressive experience in internal audit, data analytics, or risk assurance, with at least 5 years in roles that integrate technology and data-driven approaches into audit processes. - Proven leadership experience in managing or coordinating multi-regional or global teams, including developing talent and driving high performance in a distributed analytics or audit function. - Strategic experience in designing and implementing analytics frameworks, tools, or platforms to support continuous auditing, monitoring, and assurance at scale. - Demonstrated success in leading innovation initiatives within an audit or risk context—e.g., deploying automation, advanced analytics, AI/ML, or real-time monitoring to enhance assurance capabilities. - Strong track record of engaging senior stakeholders, including global function leaders, and aligning analytics initiatives with enterprise risk priorities and assurance objectives. - Deep expertise in analytics tools and platforms such as Power BI, SQL, Python, ACL, or IDEA, and experience working across ERP, finance, operations, or HR systems to extract and interpret complex data. - In-depth understanding of IIA Standards, continuous auditing concepts, and professional best practices with demonstrated ability to uphold high ethical and professional standards. Requirements - Professional certification or progress toward CIA, CISA, or data analytics credentials (e.g., CAP, DA-100, or equivalent) is preferred. - Basic IT Audit. - One or more of Spanish, French, or Portuguese is a plus. - The position requires ability and willingness to travel domestically and internationally up to 30% of the time. - Ability to sit at a desk for extended periods of time and communicate effectively in virtual meetings. - A high standard of written and verbal English is essential. Applicant Types Accepted - Local Applicants Only.

• Lead Pillar 2 within Global Technology Services (GTS) for global security, performance, and integrity of network infrastructure and identity services. • Manage a small, specialist team: Network Engineers, Network Tech Design Lead, IAM Engineers, and Endpoint Tech Design Lead. • Drive a security-first approach to network design and identity governance. • Oversee firewall configuration, VPN management, Zero Trust network access (ZTNA), and secure remote connectivity. • Define and enforce network security standards in alignment with WVI's GTD Governance framework and CIS Controls v8. • Lead IAM engineering delivery within P2, supporting WVI SDF IAM Programme.

• Provide leadership, management and coordination of the South Asia Pacific (SAP) region in implementing quality programmes that deliver sustainable impact in the lives of the most vulnerable children • Work with field offices to ensure quality, targeted and sustainable programmes that address the needs of the most vulnerable children • Provide technical support to FOs on WV development programme approach • Ensure effective sponsorship operations • Coordinate development and scale up of innovative methods in Programme Effectiveness that contribute towards achieving Our Promise 2030 • Nurture a cohesive, focused and effective team

Social Media Community Manager Req #1237 Virtual• Mississauga, ON, Canada Job Description Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child. You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good: For Children. For Change. For Life. Position: Social Media Community Manager Reports to: People Leader, Brand Position Term: Full-Time Temporary (1-Year Contract) Primary Location: Mississauga, Ontario, Canada Workplace Type: Hybrid Please apply with a link to your portfolio. Job Purpose World Vision Canada (WVC) is seeking a strategic and technically fluent Social Media Community Manager with strong social media copywriting expertise and hands-on experience using automated community management and social listening platforms. This role is responsible not only for engaging our audiences, but for operating, optimizing, and scaling community engagement through automation tools - including social listening, comment moderation, sentiment tracking, tagging, and workflow automation across multiple platforms. The ideal candidate understands how to balance human, empathetic engagement with system-driven efficiency, using automation and listening platforms to manage high volumes of interactions, surface insights, and inform content and influencer strategies in real time. Responsibilities Community Management, Automation & Reporting - Manage and grow WVC’s online communities across platforms including Instagram, TikTok, Facebook, LinkedIn, and X - Operate and optimize automated community management systems for comment moderation, tagging, routing, and prioritization - Manage high-volume comments, messages, and mentions using automated workflows while ensuring empathetic, brand-safe responses - Track and report on community health metrics, including response time, moderation volume, escalation trends, and sentiment shifts - Help us innovate and open new channels, especially those organized around communities and UGC, and those attracting new audiences and engagement Social Listening, Insights & Reporting - Lead advanced social media listening using automated platforms to monitor sentiment, trends, cultural moments, risks, and opportunities - Configure and maintain listening dashboards, keyword queries, tagging frameworks, and automated alerts - Produce regular reports summarizing audience sentiment, emerging themes, reputational risks, and engagement drivers - Share actionable insights with internal teams to inform content, campaigns, influencer partnerships, and crisis preparedness Social Media Copywriting & Content Concepts - Write platform-native social copy for captions, comments, CTAs, campaign messaging, and influencer content - Develop copy concepts informed by listening insights, SEO best practices, and performance data - Ensure all copy aligns with brand voice, tone, and community guidelines Influencer & Creator Community Support - Support influencer and creator partnerships from a community operations and reporting perspective, including post-launch moderation and sentiment tracking - Monitor and report on community response to influencer content, identifying learnings and optimization opportunities Measurement, Optimization & Performance Reporting - Analyze engagement, sentiment, response time, moderation volume, and workflow efficiency metrics - Develop weekly, monthly, and campaign-based reports using automated reporting tools and dashboards - Identify trends and opportunities to improve community engagement, content effectiveness, and operational efficiency - Contribute community and listening insights to leadership updates, campaign readouts, and post-mortem reviews Qualifications - Demonstrated experience using automated social media management, social listening, and reporting platforms (e.g., Sprout Social, Dynamics 365 Brandwatch, Meltwater, Hootsuite, or similar) - A minimum of 5 years’ experience in social media copywriting, with demonstrated ability to adapt messaging across multiple platforms and diverse audiences - Proven ability to build, maintain, and interpret dashboards and automated reports related to community engagement and sentiment. - Experience managing high-volume community interactions using structured workflows and escalation protocols. - Working knowledge of SEO principles as they relate to social media copy and discoverability. - Strong analytical and storytelling skills - able to turn data into clear insights and recommendations. Why Consider Us? - World Vision Canada has consistently been awarded Canada and GTA top employer awards. - We are Canada’s largest development, relief, and advocacy non-profit organization. - We embody an Agile mindset here. - We offer a family-friendly, caring, and flexible work environment. This is a current vacancy that we are actively recruiting for. The salary range represents the expected compensation for this role and is provided in accordance with Ontario’s pay transparency requirements under the Employment Standards Act. Placement within the range will be determined based on relevant skills, experience, qualifications, and internal equity. The final offer will reflect the successful candidate’s background and demonstrated capabilities. #LI-Hybrid We bring life-saving support in times of disaster. We help poor communities to take charge of their futures. We provide small loans and training that boost family livelihoods. We work with policy makers to change the way the world is run. Our Christian faith teaches us that every child, regardless of gender, faith or race, is a precious gift to the entire world - and that their wellbeing concerns us all. We shall never rest while children suffer in situations that can be changed. Canada's Top 100 Employers GTA Top 100 Employers Our Core Values: We are committed to the Poor. We are Christian. We are Stewards. We value People. We are Partners. We are Responsive. Qualified candidates must be able to demonstrate a commitment to the core values and mission of the World Vision partnership. World Vision Canada takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable people work with the children in our programs. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries. World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Thank you for your interest; however only those applicants selected for an interview will be contacted. Job Details Job Family Marketing Job Function Manager/Supervisor Pay Type Hourly Employment Indicator Fully Remote Hiring Min Rate 70,000 CAD Hiring Max Rate 85,000 CAD

• Work on multiple projects that may span a broad range of applications as a project team member, sometimes as a project lead • Provide client support, consultation, and subject matter expertise for system development, maintenance, and support • Collaborate with clients, business analysts and team members to understand business requirements • Responsible for designing, coding, testing, implementing, and supporting application software that is delivered on time and within budget • Participate in all project planning processes

• Serve as the strategic nexus between Finance, IT, and engineering teams, driving financial accountability and cost efficiency across our global cloud footprint. • Leverage data-driven insights and governance frameworks to optimize cloud investments, enable transparent chargeback models, and support mission-critical programs with scalable, cost-effective solutions. • Aggregate, normalize, and analyze multi-cloud consumption data (AWS, Azure, GCP) to identify trends, anomalies, and cost-saving opportunities. • Develop and maintain dashboards, scorecards, and executive-level reports on cloud spend, forecast accuracy, and cost allocation. • Partner with Finance and business unit leaders to establish rolling cloud budgets, consumption forecasts, and variance analyses. • Implement and enforce FinOps governance policies, tagging standards, and budget guardrails to ensure adherence to organizational financial controls. • Design, deploy, and continuously refine chargeback and showback mechanisms that allocate cloud costs to product lines and projects, driving ownership and accountability. • Collaborate with architecture and engineering teams to execute rightsizing, Reserved Instance/Savings Plan procurement, spot-instance strategies, and automated shutdown schedules. • Act as the subject-matter expert to advise senior leadership on cloud financial implications of new services, migration patterns, and emerging technologies. • Facilitate FinOps training workshops and working sessions to embed best practices across global technical teams.

• Provides technical support to strengthen DMEAL quality assurance, measurement, and continuous improvement across sponsorship-funded, grant-funded, and privately funded programming • Support the development, refinement, simplification, and rollout of practical DMEAL standards, tools, guidance, and quality assurance processes for sponsorship-funded programming • Provide technical input and coordination to strengthen quality assurance across programme assessment, design, planning, implementation, monitoring, review, and adaptation processes for Field Offices • Support cross-funding-stream DMEAL quality assurance by contributing to alignment across sponsorship-funded, grant-funded, and privately funded programming • Capture, synthesize, and disseminate learning from quality assurance reviews, implementation experience, data trends, and cross-portfolio practice to inform programme adaptation, guidance updates, organizational learning, and donor positioning • Provide targeted technical assistance, facilitation, thought partnership, and capacity strengthening to Regional, Field Office, and Support Office teams

• Define and drive the strategic evolution of World Vision’s sponsorship impact intelligence ecosystem. • Lead the design and implementation of integrated impact intelligence frameworks that connect child sponsorship data, programme outcomes, and storytelling. • Collaborate with global marketers and internal systems teams to support sponsor engagement, acquisition, and retention. • Ensure high-quality data, system readiness, and efficient, automated storytelling solutions. • Strengthen the sponsorship experience by ensuring it is grounded in credible, connected evidence of change. • Lead cross-functional collaboration to design, deliver, and continuously improve impact data frameworks. • Enable children and communities to share their stories, empowering sponsors to understand the impact they help create.

Role Description This role provides technical leadership in designing, implementing, and continuously improving enterprise disaster recovery capabilities across WVI’s global technology environment. The IT Disaster Recovery Specialist ensures that critical systems, cloud platforms, and applications are resilient and recoverable, aligned to defined RTO and RPO targets. The role drives adoption of DR frameworks, testing programmes, and recovery practices to minimize business disruption and strengthen organisational resilience. Qualifications - Bachelor’s degree in information technology, Computer Science, Engineering, or related field - ITIL Foundation (minimum); ITIL Intermediate or ITIL 4 Managing Professional is an advantage - Relevant certifications in cloud platforms (Azure, AWS) or disaster recovery / business continuity (e.g., DRII, CBCI) are desirable - 5+ years’ experience in IT Disaster Recovery, Infrastructure Operations, or Business Continuity roles - Proven experience designing and implementing enterprise disaster recovery strategies across cloud (Azure/AWS), hybrid, and on-prem environments - Hands-on experience with DR technologies (e.g., Azure Site Recovery, AWS DR patterns, backup/replication tools) - Experience defining and operationalizing RTO / RPO for critical services - Experience leading DR testing (failover, tabletop, live recovery drills) and recovery execution - Exposure to hybrid environments (cloud + on-prem infrastructure) - Experience integrating DR with ITSM processes (Incident, Major Incident, Change, Problem Management) Requirements - Strong understanding of disaster recovery frameworks and standards (e.g., ITIL, ISO 22301, NIST) - Experience designing DR architectures including failover, geo-redundancy, and backup strategies - Knowledge of infrastructure resilience across compute, storage, network, and identity layers - Experience with automation and infrastructure-as-code (e.g., Terraform) for repeatable recovery environments - Familiarity with cybersecurity incident response and ransomware recovery integration - Experience with dashboards, reporting, and DR readiness tracking Benefits - This position is eligible for Remote or Hybrid-Work based dependent on the country of hire. - Involves continuous collaboration with global teams across various time zones. - Requires ability and willingness to travel domestically and internationally if needed. Core Competencies - Strong analytical thinking with ability to assess recovery risk and design mitigation strategies - Structured, process-driven mindset with focus on governance, documentation, and audit readiness - Strong collaboration across infrastructure, cloud, security, and application teams - Ability to lead calmly and decisively during incident recovery scenarios - Continuous improvement mindset with focus on resilience, readiness, and operational maturity - Customer-focused approach, ensuring minimal business disruption and reliable service recovery Continuation of Major Responsibilities - DR Strategy, Framework & Governance: - Define and maintain enterprise DR policies, standards, and governance framework - Establish and refine RTO/RPO targets aligned to business criticality - Ensure DR documentation is audit-ready and integrated with ITSM processes - Align DR practices with business continuity strategy - DR Architecture & Implementation: - Design DR solutions across cloud (Azure/AWS), hybrid, and on-prem environments - Implement failover, geo-redundancy, and backup strategies - Embed DR requirements into solution architecture and project delivery - Evaluate DR tools and vendor capabilities - Testing, Exercising & Validation: - Plan and execute DR drills, failover tests, and tabletop exercises - Validate RTO/RPO compliance for critical systems - Document outcomes and track remediation actions - Drive continuous improvement based on test results - Incident Recovery & Coordination: - Act as technical authority during major incidents and recovery scenarios - Coordinate recovery across infrastructure, cloud, and application teams - Maintain DR runbooks and recovery playbooks - Support PIR and integrate lessons learned - Stakeholder Enablement & Reporting: - Train teams on DR practices and readiness - Engage business stakeholders on recovery requirements - Maintain DR dashboards and reporting - Collaborate with security, cloud, and platform teams Applicant Types Accepted - Local Applicants Only