Posting Title: Operations Development Partner Reports To: Senior Manager Program Manager, Operations Development Location: Remote Salary Range: $120,000 to $150,000 *This position is eligible for the annual performance bonus plan. Final determination of a successful candidate’s starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets. WHO WE ARE Since 1954, Cupertino Electric, Inc. (CEI) has been powered by people who’ve built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. And we've done it with integrity for more than 70 years. We’re problem solvers and innovation seekers. We’re team players and safety fanatics. And we're proud to be part of Quanta Services (PWR:NYSE), North America's largest employer of skilled craft labor. Because what we do is important, but how we do it is everything. THE PEOPLE TEAM To be a truly great company, you need great people, and you need to put them first. The People Team at Cupertino Electric helps employees create and achieve unlimited possibilities for themselves and the company. With services like internal communications, marketing, talent management, employee relations, and total rewards, the People Team supports the over 4,900+ employees at CEI who safely engineer and build complex commercial, data center and energy projects across the United States. ABOUT THE ROLE The Operations Development Partner plays a key role within the Operations Development Training team, owning the PM Career Development Program, supporting individuals on the project management career path. In partnership with people managers and leaders and through one-on-one connections with PM Team members, this role will focus on enabling growth, reinforcing training, collecting and managing data and ensuring participants have the guidance and resources needed to become effective, confident project managers. This program is designed to be highly supportive and developmental—not evaluative or punitive—serving as a trusted partner in employees’ learning journey. This role will support employee development while performance evaluations will remain the responsibility of people managers. - Own the CEI PM Career Development Program, stewarding project team members in PE or APM roles and those who are new to CEI toward success - Provide consistent engagement with individuals enrolled in the project management career path - Identify strengths and opportunities for enhancement of the PM Career Development Program and drive implementation of continuous improvement initiatives - Discuss current project responsibilities, where they’re strong and where there’s opportunity for support - Partner with PM leadership and PM individuals to set meaningful, strategically aligned development goals and track progress over time - Identify gaps in understanding or skill development and guide individuals toward appropriate resources or actions - Act as a trusted advisor and accountability partner to enable progress and confidence - Monitor the effectiveness of internal evaluation and IDP tools - Collect, evaluate and report development data to OD and PM leadership. - Provide insights, suggestions, and recommendations to managers to enable them to improve the development and engagement of their employees ABOUT YOU - Strong interpersonal skills with the ability to build trust and rapport quickly - Proven ability to coach, mentor, or guide others in a professional or training environment - Excellent verbal and written communication skills; confident and clear communicator - Self-driven and collaborative - Highly organized with strong attention to detail and follow-through - Experience with tracking, analyzing, and presenting data in a meaningful way - Ability to balance multiple participants and priorities effectively - Ability and willingness to travel to offices and jobsites roughly 6 times per year MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education: High School Diploma or Equivalent, Bachelor’s preferred Preferred experience - 5+ years' experience in project management, operations, or program management environments - Familiarity with construction project management methodologies - Experience working in training, learning & development, or talent development programs Key Attributes for Success - Outgoing and approachable, with a genuine passion for helping others succeed - Structured and organized, with the ability to manage multiple coaching relationships - Empathetic and supportive, focused on growth rather than evaluation - Proactive and solution-oriented - Comfortable using data to tell a story and inform decisions #LI-SA1 #LI-REMOTE

Role Description As a Senior CX Operations Analyst within CX Operations, you will design and implement solutions for the Customer Experience (CX) function’s most significant challenges. This involves building a global, AI-first, digitally enabled CX function from the ground up, focused on creating efficiencies in mature markets and unlocking growth in emerging ones. Reporting to the CX Operations Manager and as part of the central Business Operations team, you will help shape the engine that propels CX forward. Your responsibilities will include planning, reporting, and driving execution. You will take full ownership of your projects, advancing complex initiatives at pace while ensuring high-quality delivery. This role requires collaboration with stakeholders across the organisation to clarify complex topics and facilitate informed decision-making. You will: - Analyse performance data across our teams and customer experience to identify trends, issues, and opportunities for improvement. - Conduct discovery on our customer journeys, systems, and processes to deeply understand the root cause of issues, and develop solutions through first principles thinking that encompass the customer experience, ways of working, and systems; while considering the overall business context and objectives. - Enable the rapid, phased delivery of solutions by ruthlessly prioritising what’s required to execute. - Collaborate and bring together cross-functional groups to generate insights, develop solutions, and coordinate delivery. - Communicate across multiple teams and organisational levels; sharing plans, updates, and clear narratives. This role will include: - Project & Stakeholder Management - Ability to scope and lead major, multi-stream programs of work. - Able to tailor communications to any stakeholder and context. - Problem Solving - Able to apply a structured approach to problem solving complex issues. - Able to make connections on root causes of problems from a first principles approach. - Able to find innovative solutions to complex problems that exceed the business's KPIs. - Data Analysis - Able to gather complex data and surface it in an engaging format. - Able to use data to build models/forecasts that generate new insights. - Able to interpret data and use it to generate meaningful actions and recommendations. Qualifications - Experience in CX or customer operations/analytics. - Be a high agency team member with a strong sense of ownership over your work. - Understand what good looks like with experience executing in a fast-paced, results-driven environment. - Have the innate ability to simplify complex topics without sacrificing necessary detail. - Have demonstrated experience delivering complex solutions with few or no comparisons in the organisation. - Have demonstrated experience creating quality deliverables at a rapid pace that is unachievable for most. - Strong understanding of CX functions and optimal process design based on customer experience and performance outcomes. - Strong track record of being executional with a high propensity to GSD (driving forward deliverables to closure). Benefits - You will work remotely, with the flexibility to own your time and impact. - You will access cutting-edge tools to amplify your work, knowledge, and outputs. - You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life. - You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies. - You’ll also have access to a wide range of benefits that includes a very generous parental leave policy, subsidised egg freezing, a WFH office expense budget, and outstanding learning & development opportunities. - Annual Global Gathering – so far we’ve been to Thailand, Vietnam, Bali, Dubai and are excited to meet in Gold Coast in Australia in September 2026.

Title: Global Operations Specialist Location: Chicago United States Job Description: Human Resources Job Description Global Operations Specialist, ADM Investor Services, Inc., Chicago, IL. Work across regions to help implement standardization and ensure adherence to follow the sun processes. Coordinate across region training. Engage with the clearing operations team and initiate, plan, and deliver on continuous improvement projects. Resolving customer requests/inquiries along with portal setups. Processing allocations, claims, and give outs. Ensure all trades cleared within middle office system. Process customer and broker requests (such as offsets, account changes, adjustments, etc.). Resolve customer/broker reported trade discrepancies. 40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m. Salary Range: $156,458 - $166,458/yr. Standard Company benefits. MINIMUM REQUIREMENTS: Bachelor’s degree or foreign equivalent degree in Science, Operations Management, or a related field, and six (6) years of related work experience. In the alternative, the employer will accept eight (8) years of related work experience. Must have six (6) years of experience with/in:  Futures operations and industry;  FIS-GMI Back Office system;  Multi-asset brokerage with US/UK/EU/APAC markets;  Actioning Cash journals requests in internal bookkeeping system (Transfers/Tidy Up);  Setting up and maintaining commissions/exchange/clearing fees;  Action client FX conversion requests;  Obtain information on new products and building them on internal systems;  Customer portals for futures and options; and  US and UK futures operations and regulations. Employer will accept any suitable combination of education, training, or experience. Telecommuting permitted on a hybrid schedule as determined by the employer. To apply, mail resume to: Christina Hetzer, ADM; PO BOX 1470, Decatur, IL 62525 (reference: IL0218 Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The pay range for this position is expected to be between: $156,458 - $166,458/yr. Benefits and Perks Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including: - Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable). - Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection. - Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares). Additional benefits include: - Paid time off including paid holidays. - Adoption assistance and paid maternity and parental leave. - Tuition assistance. - Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs. *Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter. #IncludingYou Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together. We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law About ADM At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com. Req/Job ID 110221BR

Role Description The Operations and Project Coordinator (Fire Protection & Building Services) plays a key role in coordinating schedules, managing documentation, supporting procurement activities, and ensuring information is accurately maintained across systems. The ideal candidate thrives in a structured environment, enjoys working with processes, and takes pride in keeping operations organized and running efficiently. Key Responsibilities - Operations & Scheduling - Support the Operations Manager with daily operational coordination and administration. - Create and maintain work schedules, job plans, and technician allocations. - Monitor job progress and adjust schedules to ensure deadlines are achieved. - Coordinate resources and priorities across multiple projects and service jobs. - Maintain accurate operational records and documentation. - Project Administration & Documentation - Manage digital records, project files, and customer information. - Ensure documentation and compliance records are maintained accurately. - Update and maintain information within the job management system. - Support process improvements and maintain workflow consistency. - Procurement & Supplier Coordination - Source and order materials and equipment required for service and project work. - Obtain supplier pricing and compare costs to support efficient purchasing. - Coordinate with suppliers regarding availability, lead times, and deliveries. - Maintain supplier information and pricing records. - Quoting & Job Coordination - Prepare and issue quotations for customer approval. - Follow up outstanding approvals when required. - Coordinate approved jobs through procurement and scheduling. - Ensure all relevant job information is accurately recorded within the system. - Systems & Reporting - Utilise Simpro as the primary operational platform. - Assist with basic data transfers and reconciliations within Xero. - Maintain accuracy across operational systems and records. - Provide reporting and administrative support as required. Qualifications - Previous experience in operations coordination, project administration, service scheduling, or a similar role. - Strong experience using Simpro or comparable job management software. - Excellent organisational and time management skills. - High attention to detail and the ability to manage multiple priorities. - Strong communication and supplier coordination skills. - Ability to work independently and maintain process accuracy. - Comfortable working in a fast-paced service environment. Requirements - Must have a reliable computer and stable internet connection. - Must be available to work during New Zealand business hours. Preferred Experience - Experience within the trades, construction, facilities management, field service, maintenance, or compliance sectors. - Exposure to procurement and supplier management. - Familiarity with quoting and job costing workflows. - Basic knowledge of Xero or similar accounting systems. - Experience supporting technicians, project teams, or service-based operations.