Worldly

• Design and develop complex, scalable, and high-performance Angular applications using the latest versions of Angular and related technologies. • Implement best practices for code structure, maintainability, and performance optimization. • Utilize NGRX for state management and RxJS for reactive programming within the Angular application. • Collaborate with the backend team to integrate the front end with RESTful APIs or other backend services. • Ensure cross-browser compatibility and responsive design for optimal user experience on various devices. • Write clean, well-documented, and testable code using industry-standard coding practices. • Participate in code reviews and provide guidance to junior developers. • Stay up-to-date with the latest trends, best practices, and emerging technologies in the Angular ecosystem.

Role Description We are seeking an experienced and highly skilled Senior Back-End/API Developer to join our team. In this role, you will be responsible for designing, developing, and maintaining high-performance, scalable back-end systems and RESTful APIs using TypeScript and Node.js. - Design and develop robust, efficient, and secure back-end systems and RESTful APIs using TypeScript and Express.js / Node.js. - Plan and implement data models and database schemas for relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., CouchDB / MongoDB) databases. - Optimize application performance by identifying and addressing bottlenecks through profiling, telemetry, and code optimization. - Implement best practices for code structure, maintainability, security, and scalability. - Write clean, well-documented, and testable code using industry-standard coding practices. - Collaborate with other developers, participate in code reviews, and contribute to knowledge sharing. - Stay up-to-date with the latest trends, best practices, and emerging technologies in back-end development, data management, and software engineering. Qualifications - Proven experience (7+ years) in designing, developing, and maintaining complex and highly performant back-end systems and RESTful APIs. - Strong proficiency in TypeScript and modern JavaScript (ES6+). - Extensive experience with Node.js and related frameworks (e.g., Express.js, Nest.js). - Proficient in working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB). - Expertise in data modeling, database design, and data access patterns. - Knowledge of web networking protocols (HTTP, HTTPS, WebSockets) and security best practices (authentication, authorization, encryption). - Experience with performance profiling, optimization techniques, and software algorithms. - Strong problem-solving, debugging, and troubleshooting skills. - Excellent communication and teamwork abilities. Requirements - Experience with back-end testing frameworks (e.g., Jest, Mocha). - Knowledge of cloud platforms and deployment processes (e.g., AWS, Azure). - Familiarity with containerization technologies (e.g., Docker, Kubernetes). - Strong proficiency using AI Coding tools effectively within an existing codebase. - Experience with microservices architecture and event-driven systems. - Familiarity with message queuing systems (e.g., RabbitMQ, Apache Kafka). - Knowledge of caching strategies and technologies (e.g., Redis, Memcached). - Experience with DevOps practices and tools (e.g., CI/CD, monitoring, logging). Benefits - Comprehensive benefits offerings. 100% employee premium covered by Worldly. - Growth Opportunities. - Equipment Stipends. - Unlimited PTO. - Paid company holidays.

• Consistently meet account growth targets, both for revenue and engagement • Serve as the primary point of contact for large portfolio of Worldly client accounts, fostering deeper relationships to help them realize the value of their Worldly investment • Manage a pipeline of opportunities and reliably forecast revenue on a weekly basis from three primary sources: renewal, upsell, and associated (account-influenced indirect revenue) • Contribute to the ongoing development of Worldly’s Named Accounts program, relentless seeking process improvements and collaborating with peers to implement scalable solutions • Develop deep working relationship with Product and Partnerships teams, to integrate new in-house and third party offerings into the Account Management program

• Own the full product strategy and roadmap for Worldly’s product tools suite, including PIC, MSI, and Regulatory Outputs (PEF, DPP, EcoScore) • Drive market and competitive intelligence for the product tools space, including DPP container providers, LCA platforms, PEF specialists, and EU-focused competitors. • Lead ongoing customer discovery through regular direct engagement with brand customers and prospects; represent Product in commercial conversations where PIC, DPP, and PEF are in scope. • Track the regulatory environment — ESPR delegated act developments, PEFCR updates, and national regulations including France Decree 2025-957 — and translate findings into clear product implications and roadmap adjustments. • Identify and scope data partnerships for EF database access ahead of EF 4.0. • Operate as a hybrid inbound/outbound PM: pull signals from customers and the market and push them into roadmap and GTM planning in equal measure. • Partner cross-functionally with Sustainability, Product Design, and GTM teams to align on priorities and drive execution.

• Curate, organize, and maintain Worldly's help center and knowledge base to ensure accurate and easily accessible information for customers. • Act as a subject matter expert for the Worldly platform and related methodologies, working closely with the Growth and Product teams to articulate the functionalities and value of the Worldly platform. • Define and execute knowledge management strategy aligned with business goals and customer experience objectives. • Manage communication with partner organizations such as Cascale to ensure that updates to Higg Index tools are communicated to customers and education content is kept up to date • Cross-functional collaboration with all internal teams, including Sustainability, Marketing, Sales, Partnerships, etc., to collect and document product knowledge • Optimizing Worldly AI Assistance capabilities by owning the creation, editing, and management of all knowledge base articles. • Leverage AI tools (e.g., Claude, ChatGPT) to scale content creation and updates as well as create AI-assisted workflows for ensuring consistency and accuracy. • Champion a culture of customer and partner success in which every customer or partner interaction is an opportunity to solve problems and strengthen the relationship with the customer • Owns end-to-end translation management for knowledge base documentation using Lokalise across 8 languages • Occasional travel for team off-sites or customer trainings.

• Own and evolve Worldly's global customer growth strategy, with a focus on net revenue retention, expansion ARR, product adoption, and long-term value creation across the customer base • Establish clear success metrics, KPIs, and operating rhythms across Customer Success and Account Management, ensuring alignment with company-level revenue goals • Partner closely with senior leaders across Sales, Product, Marketing, and Partnerships to align post-sale strategy with broader GTM priorities • Serve as an executive-level point of view on customer health, risk, and opportunity • Lead a 15+ person organization comprising Customer Success and Account Management, including established managers across both functions • Create clarity around roles, responsibilities, and expectations at every level of the team • Assess the current state of both functions — strengths, gaps, and opportunities — and build a clear roadmap for elevating performance

• Audit existing sales workflows to identify bottlenecks and inefficiencies • Design and implement process improvements that reduce friction and increase rep productivity • Document and socialize improved workflows across the sales team • Measure the impact of process changes and iterate based on feedback • Research and evaluate AI tools applicable to sales use cases (e.g., prospecting, outreach personalization, call summarization, pipeline analysis) • Prototype and test AI-powered automations in collaboration with sales leadership • Build lightweight internal resources (playbooks, guides, templates) to enable reps to leverage AI tools effectively • Identify the highest-leverage opportunities to embed AI into recurring sales activities • Support sales leadership with ad hoc research, data pulls, and project execution • Help prepare materials for team meetings, QBRs, and internal reporting • Collaborate with cross-functional stakeholders (marketing, RevOps, product) on projects that touch the sales team • Participate in team rituals and contribute to a culture of continuous improvement

• Partner with customers to define clear sustainability goals and success metrics • Build structured, actionable execution plans using Worldly tools and solutions • Drive implementation of customer programs, ensuring progress against defined milestones • Take a holistic view of customer programs, connecting multiple tools, workflows, and stakeholders • Identify gaps, risks, and opportunities, and proactively adjust plans to ensure success • Manage a portfolio of customers, ensuring strong engagement, retention, and satisfaction • Act as the primary implementation point of contact, coordinating across internal teams to support customer needs • Monitor performance against KPIs and provide ongoing guidance to improve outcomes • Lead onboarding and adoption efforts, ensuring customers are set up for long-term success • Understand customer sustainability priorities (e.g., carbon, water, compliance, social impact) • Recommend relevant Worldly tools and approaches to support those priorities • Translate sustainability data and insights into clear next steps for customers • Partner with Sales/Growth to support solution alignment for new and expanding customers • Provide feedback to Product teams based on customer needs and implementation challenges • Contribute to evolving Customer Success programs, playbooks, and best practices

• Lead drafting, review, and negotiation of a wide range of commercial and corporate agreements, including customer, vendor, partnership, and strategic transactions. • Serve as the primary legal partner to the CFO, ensuring contracts align with revenue recognition, billing, risk allocation, and operational realities. • Independently negotiate against sophisticated counterparties, including Fortune 500 companies and global luxury and consumer brands. • Support global M&A activity, including due diligence, transaction execution, and post-acquisition integration. • Advise the CFO and executive team on legal risk, deal structure, and strategic tradeoffs in high-stakes negotiations. • Develop pragmatic, business-forward solutions that balance legal rigor with speed and growth. • Manage and coordinate outsourced legal counsel, including international firms and specialized advisors. • Ensure high-quality, cost-effective legal support across jurisdictions. • Build scalable processes for contract review, escalation, and risk management. • Help design and improve contract templates, playbooks, and internal processes to support rapid growth.

• Own and manage key internal operational processes that support cross-functional business activities. • Design and maintain clear, scalable workflows that improve operational efficiency and employee experience. • Continuously assess operational processes to identify opportunities for simplification, standardization, and automation. • Document and maintain operational procedures and system workflows to ensure consistency and transparency. • Leverage Worldly’s internal technology stack and SaaS tools to support operational workflows. • Identify opportunities to reduce manual work through automation and workflows, system configuration, or workflow improvements. • Utilize available AI tools and automation capabilities to improve process efficiency and operational scalability. • Maintain operational workflows across internal systems and collaborate with stakeholders to improve system usage. • Ensure operational processes align with data governance policies, internal controls, and compliance requirements. • Maintain documentation and process transparency to support internal governance and audit readiness. • Work closely with internal stakeholders to understand operational needs and implement effective process solutions. • Support internal operational initiatives and business projects when needed, particularly from a process design, workflow improvement, or systems optimization perspective.