Welltower™ Inc. (NYSE:WELL)

• Bridge technology solutions with operational implementation across 1,400+ facilities, ensuring successful adoption, staff training, and sustainable integration. • Lead change management initiatives and coordinate with existing operations teams to maximize technology adoption and operational impact. • Develop comprehensive implementation frameworks for technology rollouts. • Coordinate with operator teams to ensure smooth technology adoption. • Review training programs and materials for facility staff and management. • Monitor adoption metrics, user satisfaction, and operational impact. • Design and execute change management strategies for technology implementations. • Assess organizational readiness and identify potential resistance points. • Build change champion networks across facilities and regions. • Develop communication plans and stakeholder engagement strategies. • Analyze existing operational processes and identify improvement opportunities. • Design integration points between new technologies and existing systems. • Establish performance metrics and success criteria for operational improvements. • Coordinate with IT teams on technical integration requirements. • Build strong relationships with facility administrators and operations teams. • Conduct regular site visits to assess implementation progress and gather feedback. • Facilitate best practice sharing across facilities and regions. • Support facility teams with troubleshooting and optimization. • Create comprehensive training curricula for various technology implementations. • Develop user manuals, quick reference guides, and support documentation. • Establish help desk protocols and escalation procedures. • Coordinate with vendors on training resources and ongoing support.

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives • Conducts thorough assessments to identify specific requirements and challenges related • Provides training and support to team members • Collaborates with internal support teams to resolve technical challenges • Provides support related to workflow optimization and system upgrades • Provides service consistent with Welltower’s core values • Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.

• The Yardi Systems Analyst is responsible for supporting the technical administration, configuration, and integration of the Yardi Voyager platform and its associated modules. • Assist in planning, designing, and implementing Yardi solutions that align with business needs and industry best practices. • Participate in current implementation efforts and assist senior team members in preparation for the targeted go-live date. • Collaborate with functional teams and consultants to ensure alignment with system best practices. • Meet regularly with Welltower module owners and senior technical analysts to document current system performance and recommend enhancements.

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives • Provides expertise in designing and optimizing workflows related to electronic health records (EHR) • Works closely with AVP, Operations-Business Applications in the development and implementation of comprehensive training programs across multiple mediums • Provides ongoing support addressing issues, and continuously optimizing workflows • Collaborates with internal support teams to resolve challenges • Conducts routine audits to ensure users are provisioned in alignment with Welltower’s segregation of duties and audit compliance • Implements quality assurance processes • Establishes best practices and ensures solution delivery adheres to defined standards • Develops regular and thorough status communications for senior leadership and stakeholders • Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions

Role Description Welltower’s Data Science Intern is someone who is passionate about turning data into insights. This intern will work alongside the Data Science and Business Insights teams to support the development of analytics solutions, integrate information from various sources, and help evaluate data-driven opportunities across the business. The role will also provide exposure to AI-enabled processes and advanced analytics initiatives that support strategic decision-making. The Data Science Intern will contribute to projects involving: - Data preparation - Exploratory analysis - Predictive modeling - Business intelligence This internship offers an opportunity to gain hands-on experience applying data science techniques within a dynamic real estate and healthcare environment. Qualifications - Currently pursuing a PhD degree in Data Science, Statistics, Mathematics, Economics, Computer Science, Engineering, Information Systems, or a related field. - Demonstrated interest in data science, analytics, machine learning, or artificial intelligence through coursework, projects, research, or prior internships. - Familiarity with data analysis and statistical concepts. - Exposure to programming languages and data science tools such as Python, R, SQL, or similar technologies. - Familiarity with data visualization tools such as Tableau, Power BI, or similar platforms is preferred. - Basic understanding of machine learning concepts and predictive analytics techniques. - Strong analytical and problem-solving skills. - Excellent verbal and written communication skills. - Ability to work independently and collaboratively in a team environment. - Interest in real estate, healthcare, finance, or related industries is a plus. - Coursework in statistics, machine learning, data analytics, predictive modeling, or related disciplines is preferred. Requirements - Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position. Company Description Welltower® Inc. (NYSE: WELL) is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care. Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture. Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star. Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

• Own end-to-end project management, including scope definition, due diligence, planning, execution, and closeout of projects tied to Yardi Voyager, CRM, EHR, P2P, and Maintenance IQ. • Partner with Operations, Property Accounting, and Clinical/CRM teams to identify business needs and translate them into actionable project plans. • Coordinate with Yardi, third-party consultants, and vendors to execute implementations, system enhancements, and custom configurations. • Manage project budgets, track internal/external resource allocation, and provide updates to Finance and senior leadership. • Lead stakeholder meetings, status reporting, and communication of risks, dependencies, and mitigation strategies. • Ensure compliance with internal controls, SOX requirements, and data security standards during system implementations. • Drive change management efforts including training programs, user communications, and adoption strategies. • Oversee system testing, bug tracking, and resolution in partnership with technical teams. • Monitor ROI of project deliverables using KPIs, dashboards, and user feedback, ensuring projects deliver measurable business value. • Champion continuous improvement by standardizing processes, optimizing resident and operator journeys, and aligning workflows across modules. • Act as a trusted advisor and key point of coordination for the VP, WBS Operator Success, helping to set priorities and manage executive initiatives.

Role Description The Yardi Systems Analyst is responsible for supporting the technical administration, configuration, and integration of the Yardi Voyager platform and its associated modules. This role plays a key part in implementing new modules, supporting integrations, customizing reports, and maintaining security. - Support technical administration of the Yardi Voyager system across the organization in the respective modules. - Assist in planning, designing, and implementing Yardi solutions that align with business needs and industry best practices. - Participate in current implementation efforts and assist senior team members in preparation for the targeted go-live date. - Develop an in-depth understanding of system design decisions, data structure, reporting requirements, and processes. - Collaborate with functional teams and consultants to ensure alignment with system best practices. - Support integrations with ancillary systems using tools such as APIs and the Yardi ETL tool, under direction from senior technical staff. - Contribute input to the system roadmap and future platform enhancements. - Coordinate with the Yardi Account Management Team and Welltower senior leaders to support planning and execution of Yardi-related initiatives. - Meet regularly with Welltower module owners and senior technical analysts to document current system performance and recommend enhancements. - Research, analyze, and help resolve software issues in collaboration with the Yardi product support team and our internal Yardi helpdesk. - Provide technical support to property operators. - Assist in monitoring system stability and usage. - Use SQL scripts to improve reporting capabilities; assist in the development of database tables and reports to meet business requirements. - Maintain documentation of user permissions, menus, and system security settings. - Support compliance with internal audit and IT controls. - Stay current on Yardi system updates and communicate relevant changes to internal stakeholders. - Assist with testing, deployment, and documentation for enhancements, upgrades, and patches within change management processes. - Coordinate with 3rd party vendors to support system roadmap and technical deliverables. - Support the development of data set processes; assist in analyzing large data sets to improve data quality and performance. - Help maintain the data dictionary and support efforts to ensure master data integrity. - Identify opportunities for automation and assist in implementing process improvements using data insights. Qualifications - Bachelor’s degree in computer science, information technology, or related field, or equivalent work experience. - Relevant certifications (ITIL, MS SC-300, AD DS, AWS IAM). - Strong knowledge of the Yardi Voyager product suite with at least 3 years in a support capacity. - 3-5 years of experience in technical support, help desk, or IT roles. - Experience with help desk platforms, ticketing systems, and customer relationship management tools (JIRA, ServiceNow, Zendesk). - Proficient troubleshooting skills with a solid understanding of web-based applications, SaaS products, and general IT systems. - Agile, Six Sigma, or PMP certification strongly preferred. Requirements - Strong technical writing and editing skills, with the ability to manage product implementation and provisioning cycles for property product onboarding. - Proficient level knowledge of Yardi integrations including the use of APIs, file transfer, and the Yardi ETL tool. - Experience building custom reports in Yardi and supporting YSR. - Experience with Microsoft SQL queries is required. - Experience in database administration and process automation. - Preferred experience with the following Yardi products/modules: Voyager 7s, Payscan, Accounting, Vendor Café, Resident Café, Senior CRM. Benefits - Competitive Base Salary + Annual Bonus. - Generous Paid Time Off and Holidays. - Employee Stock Purchase Program – purchase shares at a 15% discount. - Employer-matching RRSP Program. - Tuition Assistance Program. - Comprehensive and progressive Medical/Dental/Vision options. - Professional Growth.

• Perform hands-on renovation tasks, including demolition, cabinet installation, door hardware replacement, drywall work, and finish carpentry. • Install plumbing and electrical fixtures, ensuring all work meets quality and code compliance standards. • Serve as the primary point of contact for laborers, sub-contractors, and on-site staff, addressing challenges and ensuring efficient project progress. • Conduct quality control checks on completed tasks, ensuring alignment with project plans and company standards. • Guide and mentor laborers, providing on-the-job training and ensuring adherence to proper techniques and safety procedures. • Oversee the proper use, maintenance, and storage of tools, equipment, and materials, conducting monthly equipment checks. • Communicate project updates, material needs, and laborer performance feedback to the Construction Manager.

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives • Delivers instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to the needs of stakeholders • Ensures training is engaging, interactive, and effective for stakeholders of all skill levels • Creates and maintains a variety of training resources, including user guides, tutorials, video lessons, and FAQs, to help stakeholders understand and navigate the software • Continuously update materials to reflect product changes and improvements • Monitor attendance, feedback, and progress to ensure successful training outcomes • Collaborates with internal support teams to resolve technical challenges

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives • Delivers instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to the needs of stakeholders • Ensures training is engaging, interactive, and effective for stakeholders of all skill levels • Creates and maintains a variety of training resources, including user guides, tutorials, video lessons, and FAQs, to help stakeholders understand and navigate the software • Continuously update materials to reflect product changes and improvements • Maintain up-to-date knowledge of the Yardi Senior product suite, including new features, updates, and best practices • Uses expertise to proactively recommend improvements to workflows and processes • Organizes and schedules training sessions for stakeholders • Monitor attendance, feedback, and progress to ensure successful training outcomes • Collaborates with internal support teams to resolve technical challenges • Monitors CRM system performance and data accuracy • Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture • Develops regular and thorough status communications for senior leadership and stakeholders • Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions