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Welltower™ Inc. (NYSE:WELL) logo
Welltower™ Inc. (NYSE:WELL)

Welltower™ is driving the evolution of health care infrastructure so an aging population can live well.

System Analyst, Yardi - prior Yardi systems technical experience required

AnalystAnalystFull TimeRemoteMid LevelTeam 501-1,000Since 1970H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

5 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

System Analyst, Yardi - prior Yardi systems technical experience required

Welltower™ Inc. (NYSE:WELL)

Role Description The Yardi Systems Analyst is responsible for supporting the technical administration, configuration, and integration of the Yardi Voyager platform and its associated modules. This role plays a key part in implementing new modules, supporting integrations, customizing reports, and maintaining security. - Support technical administration of the Yardi Voyager system across the organization in the respective modules. - Assist in planning, designing, and implementing Yardi solutions that align with business needs and industry best practices. - Participate in current implementation efforts and assist senior team members in preparation for the targeted go-live date. - Develop an in-depth understanding of system design decisions, data structure, reporting requirements, and processes. - Collaborate with functional teams and consultants to ensure alignment with system best practices. - Support integrations with ancillary systems using tools such as APIs and the Yardi ETL tool, under direction from senior technical staff. - Contribute input to the system roadmap and future platform enhancements. - Coordinate with the Yardi Account Management Team and Welltower senior leaders to support planning and execution of Yardi-related initiatives. - Meet regularly with Welltower module owners and senior technical analysts to document current system performance and recommend enhancements. - Research, analyze, and help resolve software issues in collaboration with the Yardi product support team and our internal Yardi helpdesk. - Provide technical support to property operators. - Assist in monitoring system stability and usage. - Use SQL scripts to improve reporting capabilities; assist in the development of database tables and reports to meet business requirements. - Maintain documentation of user permissions, menus, and system security settings. - Support compliance with internal audit and IT controls. - Stay current on Yardi system updates and communicate relevant changes to internal stakeholders. - Assist with testing, deployment, and documentation for enhancements, upgrades, and patches within change management processes. - Coordinate with 3rd party vendors to support system roadmap and technical deliverables. - Support the development of data set processes; assist in analyzing large data sets to improve data quality and performance. - Help maintain the data dictionary and support efforts to ensure master data integrity. - Identify opportunities for automation and assist in implementing process improvements using data insights. Qualifications - Bachelor’s degree in computer science, information technology, or related field, or equivalent work experience. - Relevant certifications (ITIL, MS SC-300, AD DS, AWS IAM). - Strong knowledge of the Yardi Voyager product suite with at least 3 years in a support capacity. - 3-5 years of experience in technical support, help desk, or IT roles. - Experience with help desk platforms, ticketing systems, and customer relationship management tools (JIRA, ServiceNow, Zendesk). - Proficient troubleshooting skills with a solid understanding of web-based applications, SaaS products, and general IT systems. - Agile, Six Sigma, or PMP certification strongly preferred. Requirements - Strong technical writing and editing skills, with the ability to manage product implementation and provisioning cycles for property product onboarding. - Proficient level knowledge of Yardi integrations including the use of APIs, file transfer, and the Yardi ETL tool. - Experience building custom reports in Yardi and supporting YSR. - Experience with Microsoft SQL queries is required. - Experience in database administration and process automation. - Preferred experience with the following Yardi products/modules: Voyager 7s, Payscan, Accounting, Vendor Café, Resident Café, Senior CRM. Benefits - Competitive Base Salary + Annual Bonus. - Generous Paid Time Off and Holidays. - Employee Stock Purchase Program – purchase shares at a 15% discount. - Employer-matching RRSP Program. - Tuition Assistance Program. - Comprehensive and progressive Medical/Dental/Vision options. - Professional Growth.

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