• Analyze this and help create innovative, purpose-built technologies and solutions to deliver better health and human services outcomes. • Collaborate with a team of business analysts making client recommendations that can improve business processes. • Translate your client’s business needs from the requirements generated for our technical teams into simpler non-tech language. • Help your team analyze and document systems requirements and business processes. • Build basic conceptual data and process models to quantify the potential impact of changes to the system. • Verify that client requirements are built into the system design by executing and analyzing basic test case scenarios from existing test plans. • Be part of technical reviews and inspections with senior leaders to ensure the final product meets client expectations. • Expand your technical skills in software applications such as Microsoft Excel, SQL or Visio to enhance your expertise in this role.

• Analyze business needs and create innovative solutions • Collaborate with business analysts making client recommendations • Translate client business needs into simpler language • Help analyze and document systems requirements and business processes • Verify that requirements are built into the system design • Be part of technical reviews and inspections • Expand technical skills in software applications such as Microsoft Excel, SQL, or Visio

• Gather functional requirements from clients • Identify business needs and translate them into functional specifications • Perform GAP analysis between current processes and standard solutions • Document functional requirements and business rules • Collaborate with technical teams throughout the development lifecycle • Support definition of system integrations • Participate in meetings with international clients • Ensure deliveries align with defined requirements • Prepare process documentation and functional flows

• Optimize, standardize, and leverage the functionality of the ERP and other Business Systems. • Integrate systems into business processes for improved efficiency. • Participate in all aspects of the SDLC process. • Recommend opportunities for IT process improvements. • Collaborate with stakeholders to identify, analyze, and document functional requirements. • Develop and validate testing plans; conduct user testing; coordinate UAT. • Prepare documentation and train end users/stakeholders. • Write supporting documentation such as release notes and help articles. • Provide support activities escalated from the support team.