WellTheory

Role Description We’re looking for an exceptional Executive Ops partner to be the backbone for our CEO. This is not a traditional admin role. You’ll be a true partner to Ellen — anticipating her needs before she voices them, protecting her time with intentionality, and ensuring she operates at the speed and standard WellTheory demands. This role reports directly to the CEO and sits at the center of everything: board communications, investor relationships, hiring decisions, team offsites, and the day-to-day operational rhythm of a scaling healthcare startup. What You’ll Do - Calendar & Time Management - Own the CEO’s calendar end-to-end — scheduling, prioritizing, and protecting time for deep work and strategic thinking. - Proactively resolve scheduling conflicts and make smart trade-offs without needing to escalate every decision. - Build prep briefs ahead of important meetings — background on attendees, key talking points, pre-reads. - Communication & Correspondence - Triage the CEO’s inbox and Slack daily — handle what you can, flag what requires Ellen’s attention, draft responses for her review. - Draft high-quality external communications: emails to investors, board members, partners, and candidates that are crisp, professional, and on-brand. - Serve as the primary point of contact for people trying to reach the CEO — with warmth, professionalism, and appropriate discretion. - Travel & Logistics - Book and manage complex, multi-city travel — flights, hotels, ground transport, conference logistics, and detailed itineraries. - Anticipate travel-related complications and have contingency plans ready. - Manage post-trip expense reconciliation. - Follow-Through & Project Support - Maintain a live view of the CEO’s open commitments, promises made, and things owed — follow up proactively before they become problems. - Support cross-functional projects where the CEO is a stakeholder — track status, flag blockers, keep things moving. - Handle ad hoc research, briefings, and special projects as needed. - Operations & Tools - Maintain and organize the CEO’s Notion workspace — action lists, meeting notes, reference docs. - Use Claude and other AI tools to work faster and smarter: drafting communications, synthesizing research, building templates. - Identify opportunities to systematize repetitive work and continuously improve how the CEO’s office runs. Qualifications - Have been told you’re a “force of nature” — relentless, resourceful, and the person people trust to actually get things done. - Anticipate problems before they happen and fix them before anyone notices. - Write at a level that could pass for the CEO — clear, warm, professional, and precise. - Feel energized, not overwhelmed, when priorities shift quickly. - Are regularly using AI tools to automate and improve your work. - Care deeply about the mission — WellTheory exists to help people with autoimmune disease live better lives, and that matters to you. Benefits - A front-row seat to how a mission-driven startup operates at the leadership level. - Direct, close partnership with a high-caliber CEO. - Competitive compensation, equity, and benefits. Our salary range for this role is $70k - $100k, depending on years of relevant experience. - Full benefits and fully remote work. - A team that genuinely cares about each other and the members we serve.

Role Description WellTheory is expanding our Registered Dietitian team. In this role, you’ll partner with us to deliver our proprietary care program to members. This is a full-time remote role with benefits, working Monday - Friday 9a-5p PST. Qualifications - Bachelor’s degree in Nutrition or Dietetics from an accredited institution - Registered Dietitian (RD) licensure through the Commission on Dietetic Registration or equivalent licensure in your state - Minimum 2 years of professional experience in dietetics, with demonstrated expertise in: - Disease management - Medical Nutrition Therapy (MNT) - Health lifestyle behavior change - Preferred experience for Registered Dietitians: - Working in functional nutrition clinics or telehealth settings - Familiarity with functional lab testing and analysis - Familiarity with the Autoimmune Protocol (AIP) or anti-inflammatory diets - Experience addressing hormonal imbalances and gut health - Experience with Motivational Interviewing and facilitating behavior change to empower patients in achieving their health goals - Preferred experience for Functional Registered Dietitians, in addition to above: - Proficiency in functional lab testing and analysis - Strong clinical proficiency in supporting hormonal imbalance and gut health specific to autoimmune conditions - Experience in building effective protocols based on functional testing and nutrient needs - Willingness to obtain licensure in multiple states (WellTheory will cover the cost) Requirements - Passionate about reversing the autoimmune epidemic and helping people live healthier lives through functional nutrition - Experience delivering care that goes beyond traditional approaches, focusing on whole-body health rather than food pyramid guidelines - Curious, open to growth, and able to provide and receive feedback constructively - Excited to work in an innovative startup environment with autonomy and creativity - Passion for holistic health and willingness to embrace supplements, lab testing, and advanced care techniques - Familiarity with autoimmune conditions and ability to assess and recommend personalized interventions, including diets, supplements, and testing - Growth-oriented mindset, with a curiosity to learn and adapt in a rapidly evolving field What You’ll Do - Collaborate with members to assess health concerns and provide personalized care plans using a functional nutrition approach - Leverage functional lab testing to evaluate nutrient deficiencies, hormonal imbalances, and gut health, tailoring interventions to address root causes - Guide members in adopting sustainable, anti-inflammatory diets, addressing lifestyle factors like stress, sleep, and movement - Participate in specialized training to build expertise in functional nutrition and autoimmune protocols - Work cross-functionally to integrate WellTheory’s care model into the broader healthcare system Benefits - Flexible time off policy, 9 paid holidays, and a 9-day full office closure at the end of the year - Health, dental, and vision insurance; health FSA - Home office stipend and professional development opportunities - Regular team events and off-sites

About WellTheory WellTheory is a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We're a team of 50+ passionate people who believe better care starts with better relationships. We're also building one of the most AI-forward organizations in healthcare—not by replacing our team with AI, but by making every person on our team dramatically more effective. About the Role We're looking for an AI Operations Lead to drive WellTheory's transition to an AI-native operating model. This is a hands-on, cross-functional role that sits at the intersection of building, teaching, and organizing. Today, our teams are already using AI in meaningful ways: our care team uses AI to draft Care Plans and analyze labs, our engineers have built AI-powered workflows to power care delivery and internal development, and our leadership team has created internal tools used across the company. But this is happening in pockets. We need someone to turn scattered experimentation into a systematic, scalable approach—building shared infrastructure, enabling every team, establishing governance, and measuring progress. This is a senior IC / player-coach role reporting to our Co-Founder Claire with a dotted line to our Head of People, and you'll work with every team in the company. What You'll Do - Build automations and tools that encode WellTheory's institutional workflows—from care plan creation to sales follow-ups to onboarding processes - Enable every team to work effectively with AI through training, workshops, office hours, and 1:1 coaching - Create a shared AI tool library and establish patterns that teams can use to build their own automations - Own AI governance: approved tools, data privacy protocols, QA processes for AI-generated content, compliance requirements - Design and maintain our AI measurement framework—tracking adoption, efficiency gains, and business impact - Partner with our Head of People to integrate AI fluency into learning paths, performance conversations, and team development - Report to leadership and the board on transformation progress You Might Be a Great Fit If You... - Have built AI-powered tools, automations, workflows, and agents that other people at your company use regularly - Are deeply fluent in modern AI tools (Claude Code, Cursor, etc.)—as a builder, not just a user - Get energy from both building things AND teaching people how to build their own - Can talk to an engineer about API integrations and a care team member about nutrition workflows with equal comfort - Default to "let me try it" rather than "let me write a plan for it" - Have worked in a fast-moving startup where you wore multiple hats - Care about doing this responsibly, especially in a healthcare context Bonus Points - Healthcare or health-tech experience - Experience designing training or enablement programs - Track record of leading operational or organizational transformation What We Offer - The chance to define and build the AI operating model for a mission-driven company from the ground up - A team that's already bought in and hungry to learn—this isn't a "convince people AI is important" job - Direct partnership with the Staff leadership team - A base salary range of $125,000 - $175,000. This range reflects the variety of backgrounds we're open to — placement within it depends on the technical depth and directly relevant skills you bring to the role. Additionally, this role includes equity, benefits, and remote work. At WellTheory, we're committed to building a diverse, inclusive, and authentic team — so if you're excited about this role but your experience doesn't check every box, we encourage you to apply anyway. You might be exactly who we're looking for. WellTheory is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. If you require accommodations at any stage of our hiring process, please reach out to our hiring team. We're happy to work with you.

About WellTheory WellTheory is a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We're a team of 50+ passionate people who believe better care starts with better relationships. Our organization has also entered its next chapter of rapid growth, and we’ve chosen to navigate it in a thoughtful, strategic, and values-aligned way. About the Role We're looking for a People Ops & Recruiting Generalist, reporting to our Head of People, to help us build and scale the operational foundation of our People function. This is a hands-on, high-ownership role sitting at the intersection of program management, recruiting, and HR generalist work. Our People Team is currently a team of 1, and we’re at an inflection point: we're rolling out a new ATS (Ashby), kicking off an annual performance and compensation review cycle, and growing headcount across the company while concurrently investing in AI fluency across the company. There are also programs like engagement surveys that we have yet to launch and processes like IT provisioning that we’d like to automate altogether. We need someone who can take ownership of these programs, while keeping our Hiring and HR engine running. What You'll Do Program Management (~40%) - Design and launch our employee engagement survey and annual performance review program - Manage our compliance program: run audits in Vanta, ensure new hires have completed security setup, and help keep WellTheory compliant year-round - Lead the implementation of an IT solution: help automate hardware/software provisioning processes, track assets, and manage the vendor relationship - Help plan our monthly company-wide All Hands and annual company retreat Recruiting (~40%) - Run full-cycle recruiting for open roles: source candidates, review applications, conduct screens, coordinate interviews, and manage the offer process - Partner with hiring managers to build and refine interview plans and scorecards in Ashby - Maintain clean, up-to-date pipelines and report on recruiting metrics in Ashby People Ops (~20%) - Partner with our external HR vendor to triage any high-priority issues related to payroll, benefits, or state compliance. - Build repeatable and automated workflows for new hire onboarding and off-boarding - Serve as a first point of contact for employees and managers on HR questions, policies, and processes - Use Claude to draft communications on people-related topics (benefits changes, policy updates, etc.) and keep our internal Notion hub updated You Might Be a Great Fit If You... - Have already integrated AI tools into your daily work and have owned a major systems implementation end-to-end - Have done full-cycle recruiting, not just coordination. You know how to source, build a pipeline, and close a strong candidate - Thrive in ambiguous, fast-moving environments where you're expected to figure things out and build as you go - Are a curious person with a love of learning, and you embrace the opportunity to solve unknown problems from the ground up - Care about the people around you and bring genuine warmth and good judgment to your work - Have empathy for the autoimmune experience Bonus Points - Direct experience with Gusto, Deel, Ashby, Vanta, and/or IT tools - Familiarity with our primary tech stack: Google, Slack, Notion, Claude - Background in health-tech or a compliance-heavy industry What We Offer - The opportunity to help design and build the People infrastructure at an early stage from the ground up - Direct partnership and mentorship from a seasoned Head of People - A base salary range of $115,000 - $130,000: placement within it depends on directly relevant skills and experiences you bring to the role. Additionally, this role includes competitive equity, benefits, and remote work. - A team that genuinely cares about each other and the members we serve At WellTheory, we're committed to building a diverse, inclusive, and authentic team — so if you're excited about this role but your experience doesn't check every box, we encourage you to apply anyway. You might be exactly who we're looking for. WellTheory is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. If you require accommodations at any stage of our hiring process, please reach out to our hiring team. We're happy to work with you.

About WellTheory WellTheory is a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We're a team of 50+ passionate people who believe better care starts with better relationships. We're also building out one of the most operationally rigorous go-to-market teams in digital health. About the Role We're looking for a Sales Operations Lead to serve as the operational backbone of our commercial team. This is a hands-on, senior individual contributor role that sits at the intersection of sales operations, revenue operations, systems ownership, and commercial execution. You'll own our Salesforce infrastructure, manage our commercial tech stack, coordinate conference and event execution, and build the enablement resources our reps need to perform. The right person is equally comfortable in a spreadsheet, a Salesforce workflow, and a cross-functional planning meeting. This role will report initially to our RVP of Employer Sales with a dotted line relationship to our CEO and Fractional CCO. What You'll Do - Own and optimize Salesforce infrastructure and overall sales systems strategy in partnership with an external admin and internal stakeholders - Manage the commercial tech stack, including tool selection, workflow optimization, system adoption, and rep efficiency - Coordinate conference and event execution, including logistics, pre-event campaigns, post-event follow-up, and lead capture workflows - Improve sales team workflow and execution across process, contracting, legal coordination, and internal operations - Maintain and continuously improve the sales team's Notion knowledge base, process documentation, and internal resources - Build and support sales enablement programs, including playbooks, messaging, onboarding materials, and training resources - Develop and improve outbound cadences, account development workflows, and rep outreach processes - Support data analytics and business case development for prospective employers, health plans, and other key accounts - Track and improve core operating metrics, including rep efficiency, conference lead follow-up speed, and process adherence You Might Be a Great Fit If You... - Have 4–8+ years of experience in sales operations, revenue operations, or commercial operations - Are deeply comfortable in Salesforce — not just running reports, but owning workflows, requirements, and system improvement - Have supported SaaS or digital health go-to-market teams and understand the full commercial motion - Are analytical and data-driven, with a track record of translating insights into action - Thrive in a hands-on role where you're building things, not just advising on them - Are highly organized, have strong follow-through, and create order out of complexity - Can work cross-functionally with leaders, legal, finance, and frontline sellers with equal ease - Have empathy for the autoimmune experience Bonus Points - Digital health, healthcare, or employer/health plan market experience - Familiarity with outbound tools (Outreach, Salesloft, ZoomInfo, Apollo, etc.) - Experience running conference or event logistics What We Offer - A mission-driven team working at the intersection of autoimmune health and scalable care delivery - The chance to build and own the operational foundation of a growing commercial team - Close partnership with commercial leadership and cross-functional teams - A base salary range of $95,000 - 110,000: placement within it depends on directly relevant skills and experiences you bring to the role. Additionally, this role includes competitive equity, benefits, and remote work. At WellTheory, we're committed to building a diverse, inclusive, and authentic team — so if you're excited about this role but your experience doesn't check every box, we encourage you to apply anyway. You might be exactly who we're looking for. WellTheory is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. If you require accommodations at any stage of our hiring process, please reach out to our hiring team. We're happy to work with you.