Verint Systems Inc.

Role Description The Account Executive is responsible for driving business in assigned accounts with a concentration on new add-on business and product expansion across the East Territory. The AE is expected to identify, drive, and sell Verint solutions and maintain effective account relationships within their assigned territory. The AE is responsible for owning and setting the account strategy and vision and developing a plan to execute the tactics and strategies necessary to hit both quarterly and annual sales objectives. This role will also be responsible for establishing and maintaining effective cross-functional relationships and interactions with other internal departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. Qualifications - Bachelor's Degree or equivalent work experience - Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services - Proven and successful sales track record of quota attainment - Effective and Professional presentation and communication skills, both written and verbal - Must possess excellent negotiation and closing skills - Travel approximately 50-75% - Successful completion of a background screening process - The ability to obtain the necessary credit line required to travel Requirements - Must be able to effectively prospect and identify business opportunities - Conduct needs analysis, and present and close solutions sales to targeted accounts - Ability to penetrate and establish relationships with customer’s senior-level executives Benefits - 2025 Benefits Offering

Role Description As a Software Engineer, you will be a core contributor to Verint's engineering team. You will: - Design and build full-stack features end-to-end. - Write high-quality automated tests. - Support production systems. - Collaborate daily with Product Managers, Designers, QA Engineers, and globally distributed engineering peers. This is a role for engineers who take pride in their craft, are eager to grow through challenging problems, and want their work to have a visible impact on enterprise customers worldwide. Qualifications - Bachelor’s degree in computer science / software engineering (or similar) or equivalent experience. - At least 3 years of practical software development experience. - Proven track record of delivering full-stack features in an Agile/Scrum team with regular sprint cadences. - Hands-on experience with both backend API development and frontend UI implementation in a production codebase. - Strong analytical thinking and a structured approach to debugging and problem-solving. - Clear written and verbal communication in English; able to document technical work clearly and participate actively in team discussions. - Self-motivated and eager to learn: takes initiative to understand problems deeply and asks good questions when stuck. - Collaborative and team-oriented: contributes positively to squad culture and values diverse perspectives. - Growth mindset: receptive to feedback, committed to continuous improvement, and excited to be challenged. - Solid experience with Agile Scrum or Kanban; comfortable with all sprint ceremonies. - Familiarity with Jira, Confluence, or Azure DevOps Boards for backlog tracking and documentation. - Exposure to test-driven development (TDD) and behavior-driven development (BDD) practices. Requirements - Back-End: Solid proficiency in Java (Spring Boot, Spring MVC, JPA/Hibernate). Good understanding of RESTful API design, OAuth 2.0/JWT, and basic microservices patterns. - Front-End: Working proficiency in JavaScript/TypeScript with hands-on React experience (hooks, context, state management). HTML5, CSS3, and foundational accessible UI development. Ext JS / Sencha familiarity is a plus. - Databases: Working knowledge of relational databases (PostgreSQL, MS SQL, Oracle) including schema design, SQL query writing, and basic indexing. Exposure to NoSQL stores (Redis, Elasticsearch, MongoDB) is a plus. - Cloud and Infrastructure: Exposure to AWS or Azure core services. Familiarity with Docker and basic Kubernetes concepts. - Testing: JUnit/TestNG/Jest unit tests and integration tests. Exposure to E2E testing tools (Playwright, Cypress, or Selenium). - CI/CD and DevOps: Working knowledge of Jenkins, GitHub Actions, GitLab CI, or Azure DevOps. Git branching strategies and pull request workflows. - AI and Emerging Tech: Exposure to LLM APIs or AI-powered tooling is a plus; curiosity and eagerness to develop these skills in the role. Benefits - 2025 Benefits Offering Company Description Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

Role Description The Analyst, BPO (Business Process Optimization), plays a crucial role in handling more complex and specialized tasks within the back-office operations, leveraging their experience to enhance process efficiency and accuracy. This mid-career position involves: - Analyzing data trends - Generating insightful reports - Providing actionable recommendations to optimize workflows - Collaborating closely with cross-functional teams to address client needs - Contributing to process improvement initiatives, ensuring high-quality service delivery Qualifications - Bachelor’s degree in Business Administration, IT, or other related field or equivalent experience - 3+ years of experience in business transformation, or similar field like business process optimization, operational excellence, process improvement, lean management, six sigma, continuous improvement - Basic understanding of business process optimization workflows - Knowledge of common BPO (Business Process Optimization) software and tools - Familiarity with data entry and processing tasks - Understanding of data management systems - Ability to work in a high-volume, fast-paced environment - Proficiency in multitasking and handling repetitive tasks efficiently - Adaptability to shifting priorities and deadlines - Basic proficiency in Microsoft Office Suite, especially Excel and Word - Ability to learn and use company-specific software and applications - Strong attention to detail and accuracy - Effective communication skills, both verbal and written - Good organizational and time management skills Requirements - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Benefits - 2025 Benefits Offering Company Description Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

Role Description We're growing and we're looking to bring on an experienced SMB Account Executive to drive revenue and hunt new business for Verint, with a focus on strategic enterprise sales. You will be at the forefront of our efforts to expand our growing business. Challenge yourself by selling the intrinsic value of software solutions to prospects and customers. The primary responsibility will be to prospect, manage, and close a pipeline of opportunities, while working closely with other resources and presales teams. Your role will be dynamic and impactful, where you'll not just sell software but champion a solution that redefines how businesses connect with their customers. If you're passionate about technology and eager to make a difference, Verint is the place for you! Key Responsibilities - Hit the ground running by crafting and executing a strategic sales plan, diving into a pool of prospects and developing solid relationships that lead to fruitful business opportunities. - Actively manage the full sales cycle—qualifying leads, nurturing prospects, and closing deals—while working closely with our top-notch presales team. - Engage deeply with key decision-makers, ensuring they understand the transformative power of our solutions, and how they can leverage Calabrio to enhance their customer experience. - Leverage your creativity and insight to develop strategies that resonate well in the marketplace, driving demand and interest in our offerings. - Collaborate seamlessly with marketing to capitalize on campaigns, product launches, and promotions that resonate with your target audience. - Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities. - Qualify and manage leads through the full sales cycle. - Develop and maintain strong relationships with key decision makers. - Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs. - Effectively gather intelligence on markets, prospects, and competition using various resources. - Meet or exceed quota expectations. Qualifications - 2+ years’ experience selling complex B2B software product(s). - Excellent negotiation, communication and presentation skills. - Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo. - Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs. - Consistent history of overachievement, with demonstrated success of multi-year quota achievement. - An accountable team player with a tenacious drive to win. - A college or university degree; technical disciplines or backgrounds are preferred. - Experience with MEDDDPIC used to Drive Business Outcomes with your customers and Prospects. Requirements - MIN: 140K - MAX: 140K Company Description Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

Role Description The Staff Accountant, Consolidations & Reporting position will perform a variety of accounting, finance, and analytical functions as part of the company’s regular consolidation and reporting processes. This role will work with global accounting teams to gather and compile disclosure data and maintain supporting analyses and work-papers. Perform tasks as directed by the Director – Consolidations and Reporting and VP – Consolidations and Reporting. - Coordinate the preparation of regular reporting packages by all subsidiaries. - Participate in the consolidation process of reporting packages and review results for accuracy. - Prepare consolidation entries, intercompany elimination entries, account reconciliations and account analyses. - Review disclosure information provided by subsidiaries for accuracy and preparation of consolidated schedules encompassing information provided by subsidiaries. - Investigate and resolve discrepancies when identified. - Prepare and maintain schedules which support consolidated financial statement disclosures. - Prepare ad-hoc analysis as requested by management. - Evaluate accounting processes and identify opportunities to streamline and recommend solutions. - Maintain supporting documentation to ensure compliance with internal control standards. - Respond to requests from internal and external auditors. Qualifications - Bachelor’s degree in Accounting required or equivalent work experience. - 2-3 years’ experience in an accounting position. - MS Office Suite experience required, with advanced skills in Word and Excel. - Strong proactive problem-solving skills, decision-making, and analytical skills. - Excellent interpersonal, written/oral communication skills. - Team Player with the ability to interact with multiple departments. - Understanding of internal controls over financial reporting. - Strong attention to detail. - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. Requirements - Certified Public Accountant (CPA) preferred. - Experience with Oracle ERP tools preferred. - Public Accounting experience preferred. Benefits - 2025 Benefits Offering for US Applicants.

Role Description The Manager, FP&A will be responsible for overseeing financial support for several business functions within the organization. Areas of focus include: - Financial reporting and analysis of global expenses - Preparation and presentation of monthly financial results to relevant budget owners - Coordination with the business and accounting teams - Preparation and management of key monthly financial documentation and processes - Key performance metrics reporting Principal Duties and Essential Responsibilities: - Manage the preparation of required monthly presentations of financial results and KPI’s for the appropriate business leaders. - Serve as primary FP&A contact for Senior Leaders of the Company, including management of the annual budget and monthly forecast process for each function. - Drive financial analysis and forecasting, which includes analysis of actual financial and operational results at individual budget level and regular meetings with budget owners to discuss results. - Evaluate areas for process improvement and manage the implementation of those improvements. - Assist with evaluating operations and financial modeling to support strategic goals. - Review monthly actual financial results during the close process to ensure accuracy. - Complete various ad hoc analyses as required. Qualifications - Bachelor’s degree with a concentration in Accounting or Finance or the equivalent years of work experience - Minimum of 6 years of experience in finance or accounting - Minimum of 4 years of progressive management experience - Advanced skills in Excel - Effective at interacting with a range of audiences including Senior Leaders - Exceptional interpersonal, oral and written communications abilities - Strong collaboration skills with the ability to influence and work effectively in a matrix environment to solicit support and resolve conflicts - Strong analytical skills with the ability to collect, interpret, and analyze data which will be reported to multiple internal sources - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Requirements - Experience with Oracle and Hyperion - An advanced degree in a related field Company Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.Verint.com.

Role Description The Account Executive is responsible for driving business in assigned accounts (new and installed as assigned) with a concentration on new add-on business and product expansion across the Northeast Territory. The AE is expected to identify, drive, and sell Verint solutions and maintain effective account relationships within their assigned territory. The AE is responsible for owning and setting the account strategy and vision and developing a plan to execute the tactics and strategies necessary to hit both quarterly and annual sales objectives. This role will also be responsible for establishing and maintaining effective cross-functional relationships and interactions with other internal departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. Qualifications - Bachelor's Degree or equivalent work experience - Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services - Proven and successful sales track record of quota attainment - Must be able to effectively prospect and identify business opportunities, conduct needs analysis, and present and close solutions sales to targeted accounts - Effective and professional presentation and communication skills, both written and verbal - Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint - Travel approximately 50-75% - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations - The ability to obtain the necessary credit line required to travel Requirements - Execute the Company’s sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling - Responsible to lead all regularly scheduled calls and assign tasks with accountability to the virtual team members - Owns the Executive relationships and is responsible for understanding the customers’ business needs and direction - Be up to speed with all current events within the account, understand the political landscape, manage relationships at all levels, and map our solutions to help them meet their business objectives - Develops and owns the overall sales pipeline and is responsible for both closing and prospecting into Verint’s top accounts - Effectively conducts interaction with accounts at all levels; face-to-face calls, conference calls, WebEx, and email communications - Thoroughly assess the customer’s needs and present the appropriate solution, utilizing the region’s Solutions Engineer(s) as needed - Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty with customers - Provide effective sales presentations and product demonstrations to assigned customers and prospects - Maintain effective relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage - Provide the sales management team with accurate and timely reporting of activities including weekly and monthly sales forecasts, the status of the sales pipeline, and results of prospecting activities - Provide routine and accurate updates to the Company’s sales database with account activity and status - Maintain a comprehensive and ongoing knowledge of Verint products and technology, as well as industry trends Benefits - MIN: $130k - MAX: $150k Company Description Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

Role Description The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer and company advocate. The role displays superior customer management and consultancy skills, striving to become a trusted advisor to the customer. The Sr. CSM is passionate about the product, engaging customers, ensuring their happiness, and showing the value of the overall solution. The role has impeccable relationship skills and can create win/win environments for all parties they work with. The Sr. CSM will be responsible for having a solid knowledge of Verint Product Solutions and applying this knowledge in all aspects of the job. - Identify, create, and lead efforts for delivering value to customers by understanding customer strategic outcomes, business challenges, key KPIs and providing recommendations. - Create and deliver a success roadmap that aligns with each customer's unique business goals and objectives. - Drive product adoption, education, and usage across your portfolio to deliver meaningful business outcomes that ensure all contacts are Verint evangelists. - Collaborate with customers to increase their usage and adoption of our solutions to ensure they achieve their desired outcomes. - Be an expert on assigned Verint Product Solutions to speak and demo intelligently about the value and usage of the product. - Responsible for an ongoing assessment of the business value being delivered and acknowledged by the client that can be leveraged for renewals and business growth discussions. - Identify Expansion Opportunities to drive revenue growth. - Negotiate and close renewals with existing customers. - Own working with the customers to: Increase usage and adoption, ensure retention, and create an environment of customer delight. - Evaluate the health scores of our customers using tools like Totango and assign a health score to each customer. Document the rationale for each health score assigned. - Bring intelligent product feedback and recommendations from customers back to the product team. - Advocate customer needs/issues cross-departmentally. - Manage account escalations as needed. - Act as one of the functions echoing the voice of the customer within Verint, ensuring that customer feedback and needs are effectively communicated within the organization. Qualifications - Bachelor’s degree or equivalent experience - Minimum of 7-10 years of experience in a customer-facing role focused on Customer Success - A strong sense of urgency to perform actions quickly - Proven ability to drive continuous value of our product(s), with a passion for customers to help them succeed - Proficiency in quickly learning and understanding software, with the ability to effectively communicate and demonstrate their capabilities, whether in a presentation format or through direct demonstrations in a lab environment - A “do what it takes” mentality - Detail-oriented and a strategic thinker - Strong team player but a self-starter who can operate independently - Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls during mid-day, and facilitating onboarding meetings in the afternoon, etc. - Ability to effectively and successfully handle customer service issues and conflict situations - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Requirements - Prior experience in closing renewals and/or professional services opportunities - Experience managing customers of various sizes and knowing how/why to manage them differently - Experience with Totango or other success platforms Benefits - MIN: 112K - MAX: 140K Company Description Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

Role Description The Director of Enterprise Applications will lead the execution of our enterprise systems transformation, with a focus on transitioning from Oracle EBS to a modern SaaS ecosystem including NetSuite, Workday, MuleSoft, and Salesforce. This role will be a hands-on leader responsible for delivering complex system migrations and ensuring operational continuity. Principal Duties and Essential Responsibilities - Transformation Execution - Lead the delivery of Oracle EBS to modern platform migrations (NetSuite preferred). - Execute against a defined transformation roadmap with clear milestones and outcomes. - Partner with business stakeholders to translate requirements into system solutions. - Oracle Platform Ownership - Serve as the primary technical lead for: - Oracle EBS (Invoicing / AR, Order Management) - Oracle HCM - Oracle Integration Cloud (OIC) - Maintain system stability and data integrity during transition. - Integration & Architecture - Support the design and implementation of integrations using MuleSoft or similar iPaaS tools. - Ensure systems are connected through scalable, maintainable integration patterns. - Program Delivery - Manage day-to-day execution of ERP transformation initiatives. - Coordinate across internal teams and external partners. - Identify and mitigate delivery risks. - Data & Financial Alignment - Partner with Finance to ensure billing, subscription, and revenue data accuracy. - Support financial reporting and compliance requirements. - People Leadership - Lead, motivate, and develop team members to achieve individual and organizational goals. - Set clear expectations, priorities, and performance standards. - Monitor performance and provide ongoing coaching, feedback, and recognition. - Address performance issues promptly and constructively. Qualifications - Bachelor's degree in IT, Computer Science or related field or equivalent work experience. - 12+ years in enterprise systems, ERP, or business applications coupled with 8+ years of progressive people leadership experience. - Deep experience with Oracle EBS (Financials, OM, Invoicing). OIC and Oracle HCM are preferred. - Experience delivering ERP implementations or migrations. - Proven ability to lead, coach, develop, manage performance, and hold employees accountable. - Exhibit strong problem-solving skills and collaborate effectively with other departments to resolve issues and influence cross-functional stakeholders within defined domains. - Adapt effectively in a dynamic, fast-paced work environment while managing multiple priorities. - Experience working in a matrixed organization, or large team collaboration environment. - Up to 10% of potential domestic/international travel. - US remote role with a preference of EST/CST. - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. Preferred Requirements - Experience with NetSuite implementations or migrations. - Exposure to Workday, MuleSoft, Salesforce. - Experience in high-growth or private equity-backed environments.