• Serve as the primary dashboard monitor during your shift • Triage and investigate production incidents • Own lower-severity incidents end-to-end from detection through resolution • Support the TSO Lead during major incidents • Draft incident communications under TSO Lead direction • Analyze incident trends, recurring issues, and production bugs • Compile incident timelines and draft initial PIR documents • Build and maintain operational automation • Conduct structured shift handoffs • Cover for the TSO Lead during vacations, absences, or emergencies • Publish health reports of critical apps periodically

Role Description Minute Media is seeking a Senior Manager, O&O Campaign Delivery & Execution to lead ad operations across our portfolio of owned and operated properties. As part of the Revenue Operations team, you'll oversee direct campaign execution, optimize inventory performance, maintain ad platform health, and drive operational excellence across our publisher ecosystem. Working closely with Sales, Product, Engineering, and Finance, you'll help ensure campaigns are delivered efficiently, platforms perform reliably, and revenue opportunities are maximized across Minute Media's portfolio of brands. The ideal candidate combines strong publisher-side ad operations expertise with a data-driven approach, technical problem-solving skills, and experience leading cross-functional initiatives that support revenue growth. - Lead and mentor the O&O Ad Operations team, ensuring successful campaign execution and alignment with revenue goals. - Oversee the delivery, pacing, and optimization of direct-sold advertising campaigns across Minute Media properties. - Monitor inventory utilization and identify opportunities to maximize yield and revenue performance. - Manage the health and performance of ad platforms, including Google Ad Manager and related ad tech systems. - Partner with Product, Engineering, Sales, and external vendors to troubleshoot ad delivery and implementation issues. - Support strategic advertising, data, and technology partnerships across our sites. - Develop scalable processes and automation to improve campaign setup, QA, reporting, and cross-functional workflows. Qualifications - 5+ years of digital ad operations experience within a publisher or media environment. - Experience leading teams and managing cross-functional projects. - Strong expertise with Google Ad Manager (GAM) and publisher-side ad technology, including Header Bidding and SSPs. - Proven experience managing direct campaign delivery, inventory optimization, and yield management. - Strong analytical and problem-solving skills with proficiency in Excel and Google Sheets. - Excellent communication skills and the ability to collaborate across technical and business teams. Requirements - Experience with Agile project management methodologies. - Background in sports, media, publishing, or digital content businesses. Benefits - Lead high-impact initiatives that power the advertising experiences and revenue behind Minute Media's portfolio of owned and operated brands. - Join a global, remote team with flexibility and autonomy. - Comprehensive private health coverage, including mental health, dental, and vision. - Unlimited vacation policy, paid holidays, and 100% employer paid health insurance from Day 1. - Opportunities for ongoing growth and development. Company Description Minute Media is a global technology and content company built for the future of sports consumption. Minute Media's proprietary technology platform enables the creation, distribution and monetization of digital content experiences, which powers Minute Media's portfolio of trusted content brands, including Sports Illustrated, The Players' Tribune, and FanSided as well as third-party publishers and advertisers. The technology platform also includes STN Video, an online video platform (OVP) that provides access to a robust sports highlights rights portfolio. Minute Media is building the future of how the world connects with sport, powered by innovation, shared globally, and trusted by millions of fans and the partners we serve.

Role Description As an Auto Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers). Your Day: - Investigate and research details of an auto accident to determine the payer. - Make a high volume of outbound calls to patients, insurance company representatives, and attorneys. - Submit bills and proper documentation to the insurance company, ensuring maximized payments to our clients (medical providers). - Determine follow-up steps and resubmit bills for additional payment if bills aren't paid correctly. - Contribute to your team with various denial reports, audits, and overall support. Qualifications - Driven and highly motivated to be successful. - Working knowledge of Microsoft Office (Word, Excel, Outlook). - Technical proficiency to work on multiple computer screens and software applications simultaneously. - Ability to maintain strong performance in a fast-paced environment with productivity metrics. - Organized while multi-tasking. - Strong critical thinking and problem-solving skills. - Clear communication skills, both verbally and in writing. - Experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required). Requirements - A private, distraction-free environment to work from in your home. - On-Camera Presence: Being on camera is essential for building trust, supporting collaboration, and strengthening team connections. - A secure internet connection. - Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads. - Workspace area accommodates all workstation equipment and provides adequate surface area to be productive. - Must reside in the United States within specified states. Benefits - Paid training and incentive plans. - Medical, dental, vision, and life insurance benefits available from the first day of employment. - Excellent work/life balance. - Employee Resource Groups build community and foster a culture of belonging and inclusion. - 401(k) contributions matched. - Career growth opportunities. - 12 paid holidays and generous paid time off.

Role Description As an Amazon Catalog Operations Lead, you will be responsible for taking ownership of catalog workflows, reporting, and data processes for large-scale Amazon apparel catalogs. This is not a basic data entry role; you will focus on executing, quality-assuring, and improving structured backend operations to ensure data accuracy and seamless listing functionality. Key Responsibilities - Catalog Management: Populate and manage Amazon Vendor Central item setup templates and execute bulk catalog updates via flat files. - Issue Resolution: Investigate and resolve complex catalog issues, including fixing variation errors, missing attributes, and suppressed items. - Data Analysis & Reporting: Analyze large datasets to identify inconsistencies, build and validate pivot-based reporting, and maintain internal tracking tools. - Amazon Case Management: Monitor and resolve Vendor Central alerts, managing support cases to fix backend discrepancies. - Quality Assurance: Execute strict QA and validation of all data outputs before submission to maintain flawless catalog integrity. - Process Optimization: Troubleshoot data workflows, help document standard operating procedures (SOPs), and eventually review or delegate tasks to support team members. Line of Business (LOB) - General Virtual Assistance with a focus on Amazon Vendor Central Management - Specialized in advanced catalog architecture, data analytics, and workflow operations (e.g., Bulk Flat Files, Complex Variations, Pivot Reporting, SOP Creation) Focus Areas - End-to-end execution and QA of apparel and footwear catalogs. - Advanced Excel tracking and reporting tool optimization. - Resolving complex listing suppressions and account alerts. - Team leadership, workflow documentation, and task delegation. Qualifications - Advanced proficiency in MS Excel and Microsoft 365 (ability to build/validate pivot tables and manage large, messy datasets is required). - Fluent in English with excellent written communication skills. - High attention to detail, accuracy, and strong proactive problem-solving skills. - Experience with Amazon Vendor Central is highly preferred. - Background handling apparel or footwear catalogs (specifically managing complex size/color variations) is a major plus. - Familiarity with Asana or similar project management tools is an advantage. - Ability to follow structured workflows and adapt to increasing ownership over time. - Available for part-time work (15-20 hours per week to start, with potential to increase). - Willing to work on a schedule requiring a 2-3 hour overlap with US Pacific Time between 7:00 AM to 5:00 PM, Monday to Friday (at least 4 days per week). System Requirements - Main Device: - Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent. - RAM: 8 GB or higher. - Storage: Minimum of 112 GB. - Internet Speed: At least 20 Mbps for both download and upload speeds. - Backup Device: - Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent. - RAM: Minimum 4 GB. - Storage: Minimum of 112 GB. - Internet Speed: At least 10 Mbps for both download and upload speeds. - Note: The use of mobile phones or tablets is not accepted for this role.