UMA Education

Role Description The Corporate Alliance Recruiter collaborates closely with Account Managers to ensure successful placement of eligible graduates in roles within our Corporate Alliance employers. Their primary focus is on fostering strong partnerships and facilitating graduate employment opportunities. What You’ll Do: - Eligibility Assessment and Outreach: Proactively reach out to the assigned graduate population to assess their eligibility for placement in available roles through our corporate partnerships. - Accurate Documentation Management: Maintain precise documentation related to the graduate population. Regularly update student profiles to ensure consistent job matching with relevant opportunities. - Support Team Coordination: Collaborate with appropriate support roles to coordinate web application and onboarding requests. Ensure that graduates complete all necessary pre-employment steps to start their jobs successfully. - Sourcing Candidates and Conducting Interviews: Source candidates from existing student and graduate population. Build a pipeline of qualified candidates for current and future openings. Conduct interviews to assess candidate suitability. Evaluate skills, experience, cultural fit, and alignment with the company’s values. - Managing Candidate Communication: Organize communications with candidates throughout the hiring process. Schedule interviews, provide feedback, and keep candidates informed about their application status. - Perform other duties as assigned. Qualifications - Associate degree or equivalent experience. - Skills – results driven, communication/interpersonal skills, relationship building/rapport, and time management. - Ability to professionally communicate fluently in verbal and written English. - Ability to support a diverse and inclusive work environment. - Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role. Requirements - 1+ years’ sales experience, staffing, long-line sales. - Experience in employment staffing, career services, out-placement services, or sales experience in the corporate sector and/or business development. - Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams. - Other skills or abilities – influence, comfortability communicating with all levels of an organization, punctual, disciplined, complex problem-solving, attention to detail, and motivation. Benefits - Medical (including prescription), Dental, Vision (UMA subsidized) - FSA/HSA (Depending on Medical Plan chosen) - Basic Life Insurance (UMA paid) - Additional Voluntary Life Insurance (Team Member paid) - Employee Assistance Program – EAP (UMA paid) - Long Term Disability (UMA paid) - Short Term Disability (Team Member paid) - Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) - Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off - 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age) - Pet Insurance - Identity Theft Protection Work Environment/Physical Demands - This is a full-time remote position, with only occasional, planned onsite or travel requirements. - Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection. - May require setup of computer equipment; accommodation consideration available upon request. - Flexibility to work evenings and weekends, as needed. Compensation Range Anticipated starting salary is based on experience and qualifications: $22 — $24 USD Our Values - ACT WITH INTEGRITY: We operate honestly and ethically in an industry-compliant fashion. - CHAMPION STUDENT OUTCOMES: We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. - COMMIT TO TEAM MEMBER SUCCESS: We are committed to our team members’ success and to each other’s success. - PURSUE RESULTS WITH PURPOSE: We pursue results with a sense of urgency and purpose. - HAVE FUN. BUILD ENERGY: Enjoying what we do is central to achieving our goals. - WORK AS ONE: We believe that diverse, inclusive teams produce breakthrough results.

Role Description The Graduate Success Coordinator plays a pivotal role in ensuring the success of both recent graduates and current students. This role oversees graduates’ initial weeks of employment in the allied health care field, actively supporting them to overcome obstacles and achieve career success. What You’ll Do: - Graduate Support and Coaching: Assist graduates in achieving success with employment, with career coaching during their initial 2 weeks and up to the first 30 days of employment. - System Development and Maintenance: Develop and maintain systems to support employment opportunities for students and graduates. Ensure efficient and accurate processes for job placement. - Placement Verification and Student Identification: Identify active students currently employed in allied healthcare facilities. Complete all necessary placement verification procedures promptly. - Collaboration and Process Completion: Partner with the Graduate Success Processors and the Placement Verification Team. Ensure successful completion of all placement verification processes. - Alumni Connection and Obstacle Resolution: Collaborate with other members of the Career Services team, including production and corporate alliances. Assist students and graduates in overcoming employment obstacles when necessary. Facilitate connections between working graduates and the Alumni Department for ongoing career services support. - Perform other duties as assigned. Qualifications - Associate degree or equivalent experience. - Experience in education, career services, employment staffing, out placement services, executive search, or related field. - Knowledge of different application processes and expectations. - Experience overcoming graduate (or equivalent customer) obstacles. - Skills – organization, communication/interpersonal skills, attention to detail, teamwork, and time management. - Ability to professionally communicate fluently in verbal and written English. - Ability to support a diverse and inclusive work environment. - Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role. Requirements - Entry-level position. - Work is supervised. - Communicates information that requires a high level of accuracy. - Problems faced are often routine and require critical thinking. - Desire for growth and professional development. Benefits - Medical (including prescription), Dental, Vision (UMA subsidized) - FSA/HSA (Depending on Medical Plan chosen) - Basic Life Insurance (UMA paid) - Additional Voluntary Life Insurance (Team Member paid) - Employee Assistance Program – EAP (UMA paid) - Long Term Disability (UMA paid) - Short Term Disability (Team Member paid) - Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) - Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off - 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age) - Pet Insurance - Identity Theft Protection Work Environment/Physical Demands - This is a full-time remote position. - Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection. - May require setup of computer equipment; accommodation consideration available upon request. - Flexibility to work evenings and weekends, as needed. Application Deadline 7/02/2026 Compensation Range $19 — $21 USD OUR VALUES - ACT WITH INTEGRITY: We operate honestly and ethically in an industry-compliant fashion. - CHAMPION STUDENT OUTCOMES: We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. - COMMIT TO TEAM MEMBER SUCCESS: We are committed to our team members’ success and to each other’s success. - PURSUE RESULTS WITH PURPOSE: We pursue results with a sense of urgency and purpose. - HAVE FUN. BUILD ENERGY: Enjoying what we do is central to achieving our goals. - WORK AS ONE: We believe that diverse, inclusive teams produce breakthrough results.

Role Description As a Re-Entry Representative, you will support former students in preparing for re-entry to their previous program of study or into a new program, depending on career aspirations and program eligibility. You will be pivotal in ensuring a seamless transition for our students back into our programs and on the path to career success. - Student Support and Resolution: Evaluate and address student inquiries, issues, and concerns promptly, ensuring satisfaction while adhering to policies and legal requirements. - Eligibility Assessment: Identify eligible students for re-entry and coordinate their return, including necessary paperwork and meetings. - Status Updates: Promptly submit all Re-Entry student status changes to the Registrar, including new enrollment packets and program adjustments. - Appeals Process: Guide students through the appeal process for returning to school, ensuring timely submission to the Education department for review and decision. - Resource Support: Connect students with Re-Entry Student Finance to proactively manage their financial obligations. Connect students with any other resources, like navigating the online enrollment process, that can support a seamless transition into a program of study. - Perform other duties as assigned. Qualifications - High School Diploma or equivalent experience. - Skills – relationship building, customer service, motivational, personal accountability, time management, and drive. - Ability to professionally communicate fluently in verbal and written English. - Ability to support a diverse and inclusive work environment. - Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role. Requirements - Any advanced degree or equivalent work experience. - 1+ years’ experience in customer service or hospitality-related role. - 2-4 years’ experience in admissions, academic advising, or another student-facing role. - Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams. - Other skills and abilities - critical thinking, problem-solving, organization, interpersonal skills, and multi-tasking. Benefits - This is a full-time remote position. - Home office set up, quiet place to work, and ability to hard wire into high-speed internet connection. - May require setup of computer equipment; accommodation consideration available upon request. - Flexibility to work evenings and weekends, as needed. - Anticipated starting salary is based on experience and qualifications. - Compensation Range: $20 — $20 USD Company Description Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.

Role Description As a Returning Student Advisor, the primary focus is supporting students in restarting their educational journey. This role empowers returning students by fostering effective communication, delivering exceptional service, teaching basic course navigation, guiding through onboarding, and ensuring success and retention in their courses. - Academic Planning and Support: Provide academic guidance to learners, assisting them with course navigation, academic policies, and course expectations. - Student Support and Communication: Regularly engage with learners as a primary point of contact to address their non-academic inquiries and concerns, via voice, text, social media, and video. - Retention and Success Strategies: Collaborate with team members to support retention initiatives. Identify at-risk learners and provide guidance to enhance their chances of short- and long-term academic success. - Performance Metrics and Success: Contribute to achieving individual, team, and departmental retention goals. - Collaboration and Communication: Participate in and contribute to team collaboration and communication. Engage with team members on camera and in digital workspaces and virtual events. - Perform other duties as assigned. Qualifications - High School Diploma or equivalent experience. - Proficient in time management of competing priorities. - Skills – relationship building, ability to learn basic technical computer skills, time management, personal accountability, and drive. - Ability to professionally communicate fluently in verbal and written English. - Ability to support a diverse and inclusive work environment. - Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role. Requirements - Any degree or equivalent experience. - Strong or advanced proficiency in any of the above required skills/experience. - 1+ years’ experience in customer service, contact center or hospitality role. - Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams. - Other skills and abilities – critical thinking, problem-solving, organization, interpersonal skills, and multi-tasking. Benefits - Medical (including prescription), Dental, Vision (UMA subsidized) - FSA/HSA (Depending on Medical Plan chosen) - Basic Life Insurance (UMA paid) - Additional Voluntary Life Insurance (Team Member paid) - Employee Assistance Program – EAP (UMA paid) - Long Term Disability (UMA paid) - Short Term Disability (Team Member paid) - Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) - Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off - 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age) - Pet Insurance - Identity Theft Protection Work Environment/Physical Demands - This is a full-time remote position. - Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection. - May require setup of computer equipment; accommodation consideration available upon request. - Flexibility to work evenings and weekends, as needed.

Role Description As a Classroom Support Advisor, your mission is to provide exceptional care to students and graduates. You assist with inquiries, troubleshoot technical issues, and ensure seamless connections to the correct departments or resources. By prioritizing customer needs, you contribute to our success in the allied health field. - Over-the-phone Support: Encourage, motivate, and leave students feeling positive through verbal interactions. - Issue Resolution: Evaluate and resolve student inquiries, ensuring satisfaction with appropriate actions. Document all interactions. - Technical Assistance: Provide Tier 1 technical support assistance. - Department Liaison: Assist students in contacting relevant departments (instructors, Student Finance, etc.). - Resource Facilitation: Confirm book shipments, provide e-book assistance, and support LMS navigation. - Collaboration and Communication: Participate in and contribute to team collaboration and communication. Engage with team members on camera and in digital workspaces and virtual events. - Perform other duties as assigned. Qualifications - High School Diploma or equivalent experience. - Skills – relationship building, ability to learn basic technical computer skills, time management, personal accountability, and drive. - Ability to professionally communicate fluently in verbal and written English. - Ability to support a diverse and inclusive work environment. - Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role. Requirements - Entry-level position. - Work is supervised. - Communicates information that requires a high level of accuracy. - Problems faced are often routine and require critical thinking. - Desire for growth and professional development. Preferred Requirements - Any degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience. - Experience in customer service, contact center and/or technical support. - Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams. - Other skills and abilities – customer service, technical support, resilience, rapport building, and emotional intelligence. Benefits - Medical (including prescription), Dental, Vision (UMA subsidized) - FSA/HSA (Depending on Medical Plan chosen) - Basic Life Insurance (UMA paid) - Additional Voluntary Life Insurance (Team Member paid) - Employee Assistance Program – EAP (UMA paid) - Long Term Disability (UMA paid) - Short Term Disability (Team Member paid) - Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) - Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off - 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age) - Pet Insurance - Identity Theft Protection Work Environment/Physical Demands - This is a full-time remote position. - Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection. - May require setup of computer equipment; accommodation consideration available upon request. - Flexibility to work evenings and weekends, as needed. - Flexibility to work occasional holidays. Application Deadline - Applications are accepted and reviewed on an ongoing basis. - Anticipated starting salary is based on experience and qualifications. - Compensation Range: $19 — $19 USD OUR VALUES - ACT WITH INTEGRITY: We operate honestly and ethically in an industry-compliant fashion. - CHAMPION STUDENT OUTCOMES: We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. - COMMIT TO TEAM MEMBER SUCCESS: We are committed to our team members’ success and to each other’s success. - PURSUE RESULTS WITH PURPOSE: We pursue results with a sense of urgency and purpose. - HAVE FUN. BUILD ENERGY: Enjoying what we do is central to achieving our goals. - WORK AS ONE: We believe that diverse, inclusive teams produce breakthrough results.

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. As a full-time team member, you will have access to the following benefits: - Medical (including prescription), Dental, Vision (UMA subsidized) - FSA/HSA (Depending on Medical Plan chosen) - Basic Life Insurance (UMA paid) - Additional Voluntary Life Insurance (Team Member paid) - Employee Assistance Program – EAP (UMA paid) - Long Term Disability (UMA paid) - Short Term Disability (Team Member paid) - Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) - Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off - 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age) - Pet Insurance - Identity Theft Protection Purpose of the Position: A Placement Verification Coordinator ensures seamless transitions for our graduates into meaningful employment. We empower student success and career outcomes by verifying placements, collaborating with cross-functional teams and engaging with graduates and employers. What You’ll Do: - Employer Validation and Alignment: Ensure that all employers fall within the allied health field or support allied health functions. - Verification Process Management: Complete verification checklists or scripts for employment confirmations. Contact graduates and employers to verify employment details and competencies. - Document Management and Enhancement: Pull transcripts as needed and attach missing job descriptions to student profiles. - Collaboration and Communication: Work closely with Graduate Success Team Managers and Coordinators to maintain open communication regarding employment confirmations. - Quality Assurance and Data Accuracy: Review verified placements for accuracy, including business authentication, grammar, and SOC codes. Address discrepancies and maintain data integrity in systems. - Perform other duties as assigned. Career Level Expectations: - Entry-level position. - Work is supervised. - Communicates information that requires a high level of accuracy. - Problems faced are often routine and require critical thinking. - Desire for growth and professional development. Required Skills/Experience: - High School Diploma or equivalent experience. - Experience in education, placement, career services, or related field. - Skills – attention to detail, customer service, teamwork, and follow-up skills. - Ability to professionally communicate fluently in verbal and written English. - Ability to support a diverse and inclusive work environment. - Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role. Preferred Requirements: - Any degree or equivalent experience and/or strong or advanced proficiency in the above required skills/experience. - 1+ years’ experience or strong/advanced proficiency in any of the above minimum requirements. - Experience in education, career services, employment staffing, out placement services or executive search. - Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams. - Other skills and abilities – professional sales/business development, multi-tasking, time management, rapport building, presentation, adaptability, and interpersonal skills. Compliance: - Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures. - Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. Work Environment/Physical Demands: - This is a full-time remote position. - Home office set up, quiet place to work, and ability to hard wire into high-speed internet connection. - May require setup of computer equipment; accommodation consideration available upon request. - Flexibility to work evenings and weekends, as needed. Application Deadline: 4/17/2026 Anticipated starting salary is based on experience and qualifications. Compensation Range $20—$20 USD OUR VALUES Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. ACT WITH INTEGRITY We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable. CHAMPION STUDENT OUTCOMES We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential. COMMIT TO TEAM MEMBER SUCCESS We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students. PURSUE RESULTS WITH PURPOSE We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges. HAVE FUN. BUILD ENERGY Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small. WORK AS ONE We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts. UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. As a full-time team member, you will have access to the following benefits: - Medical (including prescription), Dental, Vision (UMA subsidized) - FSA/HSA (Depending on Medical Plan chosen) - Basic Life Insurance (UMA paid) - Additional Voluntary Life Insurance (Team Member paid) - Employee Assistance Program – EAP (UMA paid) - Long Term Disability (UMA paid) - Short Term Disability (Team Member paid) - Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) - Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off - 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age) - Pet Insurance - Identity Theft Protection Purpose of the Position: As a Career Readiness Advisor, your mission is to guide and empower students in their journey from education to employment, by helping them identify their strengths, interests, and career goals. Through personalized practice interviews and coaching, you ensure successful transitions into the workforce, fostering confident and well-prepared allied health professionals. What you’ll do: - Interview Preparation: Prepare students for the interview process, including practice interviews and formal resume conversations. - Real-World Expectations: Clearly set expectations for real-world interviews and lead practice sessions with at least 5 students per day. These sessions typically range from 45 minutes to 1.5 hours per conversation. - Video Interview Facilitation: Set the stage for video interviews by introducing the call flow and expectations, in addition to facilitating a full mock interview experience. - Individualized Action Plans: Clearly identify and articulate unique action plans for each student to enhance their interviewing abilities. - Professionalism and Control: Demonstrate enthusiasm, rapport, and professionalism in tone of voice and pace. Maintain conversation control, staying on topic and ensuring appropriate call lengths. - Collaboration and Communication: Participate in and contribute to team collaboration and communication. Engage with team members on camera and in digital workspaces and virtual events. - Perform other duties as assigned. Career Level Expectations: - Entry-level position. - Work is supervised. - Communicates information that requires a high level of accuracy. - Problems faced are often routine and require critical thinking. - Desire for growth and professional development. Required Skills/Experience: - High School Diploma or equivalent experience. - Ability to deliver outstanding student service. - Skills – professionalism, customer service, attention to detail, rapport building, and drive. - Ability to professionally communicate fluently in verbal and written English. - Ability to support a diverse and inclusive work environment. - Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role. Preferred Requirements: - Any degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience. - 2+ years in management, recruiting/human resources, or education. - Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams. - Other skills or abilities – professional/career coaching/mentorship, typing, resume writing/editing, and video presence. Compliance: - Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures. - Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. Work Environment/Physical Demands: - This is a full-time remote position. - Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection. - May require setup of computer equipment; accommodation consideration available upon request. - Flexibility to work evenings and weekends, as needed. Application Deadline: April 23rd, 2026 Anticipated starting salary is based on experience and qualifications. Compensation Range $19—$19 USD OUR VALUES Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. ACT WITH INTEGRITY We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable. CHAMPION STUDENT OUTCOMES We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential. COMMIT TO TEAM MEMBER SUCCESS We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students. PURSUE RESULTS WITH PURPOSE We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges. HAVE FUN. BUILD ENERGY Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small. WORK AS ONE We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts. UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. As a full-time team member, you will have access to the following benefits: - Medical (including prescription), Dental, Vision (UMA subsidized) - FSA/HSA (Depending on Medical Plan chosen) - Basic Life Insurance (UMA paid) - Additional Voluntary Life Insurance (Team Member paid) - Employee Assistance Program – EAP (UMA paid) - Long Term Disability (UMA paid) - Short Term Disability (Team Member paid) - Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) - Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off - 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age) - Pet Insurance - Identity Theft Protection Purpose of the Position: Do you have a passion for helping others achieve their goals and overcome challenges? Are you confident speaking with different types of people? Does high-energy describe your personality? Are you a good listener and a patient problem solver? If you answered yes to these questions, then you might be a perfect fit for the Online Admissions Representative position at Ultimate Medical Academy (UMA). As a member of the admissions team, you'll be responsible for meeting clearly defined metrics and performance levels in a dynamic work environment. You will be responsible for contacting prospective students who have expressed an interest in furthering their education and you will help them understand how the programs offered at our campus can meet their needs. The Admissions Associate conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and UMA policies and procedures. The Admissions Representative reports to the Director of Admissions. As an Admissions Representative, you’ll help prospective students decide if enrolling at UMA is the right choice for their education. And you don’t need to have experience working at a school for this role, because we provide comprehensive paid training. Key Responsibilities: Functional: - Follows admissions criteria for all perspective students in accordance with all school and company policies and procedures, all applicable federal and state regulations, and all accrediting agency standards and requirements. - Contacts potential students utilizing most appropriate method of contact (e.g., phone, email, etc.) to set up information session. - Conducts interviews of prospective students while gauging interest level, area of study, time and availability, etc. - Serve as liaison between prospective student and Admissions on their initial visit to the school - Contact graduates, previously cancelled students, and students scheduled to start in classes to provide program opportunities and assess class readiness. - Use Interaction Client to efficiently respond to student inquiries through inbound and outbound phone calls, emails, and other forms of approved communication. - Evaluates prospective students based on his/her needs, desire, interests, qualifications, motivations, commitments, and determinations in a qualitative manner. - Completes and maintains all required paperwork (e.g., enrollment, transfer requests, etc.) and data entry in an accurate, timely, and compliant manner. - Refers students as appropriate to Student Finance and/or correct department. - Schedules appointments for campus tours. - Follows all training and guidance as provided by the Director of Admissions. Compliance: - Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures. - Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department. Work Experience, Skills & Abilities: Minimum Requirements: - Minimum of a high school diploma or equivalent. (Required) - Minimum of 2 years of previous experience in education, customer service, sales, or related field. (Required) - Support diverse and inclusive work environment - Upholds all compliance standards by performing job duties while acting in accordance with all school and company policies and procedures, all applicable federal and state regulations and all accrediting agency standards and requirements. - Ability to be customer-centric by ensuring each prospective student has his/her needs met while developing and building collaborative relationships. - Ability to uncover the needs, desires, and strengths of prospective students and help them select a program that best matches those requirements - Manages work time effectively by ensuring all work is completed in a timely and efficient manner. - Presents information in a factual and ethical manner to prospective students and others regarding school's programs, tuition, fee schedules, refund policy, payment plans and other college policies and procedures which impact students. - Strives to be a team player by working effectively in a team environment and within and across Ultimate Medical Academy departments. Preferred Requirements: - Associates degree or higher. - 3 years of direct sales and/or customer service experience. - Typing Skills 40 plus WPM. Work Environment/Physical Demands: - This is a full-time remote position, with only occasional, planned onsite or travel requirements. - Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection. - May require setup of computer equipment; accommodation consideration available upon request. - Flexibility to work evenings and weekends, as needed. Application Deadline: Applications are accepted and reviewed on an ongoing basis Anticipated starting salary is based on experience and qualifications. Compensation Range $20—$20 USD OUR VALUES Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. ACT WITH INTEGRITY We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable. CHAMPION STUDENT OUTCOMES We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential. COMMIT TO TEAM MEMBER SUCCESS We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students. PURSUE RESULTS WITH PURPOSE We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges. HAVE FUN. BUILD ENERGY Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small. WORK AS ONE We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts. UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. As a full-time team member, you will have access to the following benefits: - Medical (including prescription), Dental, Vision (UMA subsidized) - FSA/HSA (Depending on Medical Plan chosen) - Basic Life Insurance (UMA paid) - Additional Voluntary Life Insurance (Team Member paid) - Employee Assistance Program – EAP (UMA paid) - Long Term Disability (UMA paid) - Short Term Disability (Team Member paid) - Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) - Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off - 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age) - Pet Insurance - Identity Theft Protection Purpose of the Position: The Career Services Externship Coordinator is responsible for partnering with external employers to facilitate externship placement opportunities for students and graduates. What you’ll do: - Place Students in Externships: Assist in driving student transition from classwork to externship opportunities. - Provide Guidance on Externship Placement: Help identify and overcome student and affiliate obstacles to foster long-term externship success. - Build Employer and Community Partnerships: Establish and maintain effective relationships with corporations, non-profits, government organizations, and community partners to promote externship opportunities for students and graduates. - Support Team Reporting: Update department leadership for meetings and support stakeholder use of relevant reporting and data. - Collaborate with career advisors to support students' career goals. - Perform other duties as assigned. Career Level Expectations: - Entry-level position. - Work is supervised. - Communicates information that requires a high level of accuracy. - Problems faced are often routine and require critical thinking. - Desire for growth and professional development. Required Skills/Experience: - High school diploma or equivalent. - Strong communication and interpersonal skills. - Ability to provide constructive feedback and guidance. - Knowledge of current interview techniques and industry standards. Preferred Requirements: - Bachelor's degree or equivalent combination of education and experience. - Experience in career services or a related field is preferred. - Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams. Compliance: - Demonstrate knowledge of and carefully follow all applicable federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulation, and internal policies and procedures.   - Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. Work Environment/Physical Demands: - This is a fully remote position. - Home office set up, quiet place to work, and ability to hard wire into high-speed internet connection. - May require setup of computer equipment, accommodation consideration available upon request. - Flexibility to work evenings and weekends, as needed. Application Deadline: 4/9/2026 Anticipated starting salary is based on experience and qualifications. Compensation Range $20—$22 USD OUR VALUES Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. ACT WITH INTEGRITY We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable. CHAMPION STUDENT OUTCOMES We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential. COMMIT TO TEAM MEMBER SUCCESS We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students. PURSUE RESULTS WITH PURPOSE We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges. HAVE FUN. BUILD ENERGY Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small. WORK AS ONE We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts. UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Learner Services Advisor, your purpose is to guide, support, and empower students throughout their educational journey, committed to understanding each learner’s unique needs, aspirations, and challenges. By fostering a collaborative and personalized approach, we aim to create an environment where learners thrive, succeed, and achieve their career goals in the allied health industry. - Provide academic guidance to learners, assisting them with course navigation, academic policies, and course expectations. - Regularly engage with learners as a primary point of contact to address their non-academic inquiries and concerns, via voice, text, and video. - Collaborate with colleagues to develop and implement retention initiatives. Identify at-risk learners and provide guidance to enhance their chances of short- and long-term academic success. - Contribute to achieving individual, team, and departmental retention goals. - Participate in and contribute to team collaboration and communication. Engage with team members on camera and in digital workspaces and virtual events. - Perform other duties as assigned. Qualifications - High School Diploma or equivalent experience. - Skills – relationship building, ability to learn basic technical computer skills, time management, personal accountability, and drive. - Ability to professionally communicate fluently in verbal and written English. - Ability to support a diverse and inclusive work environment. - Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role. Requirements - Any degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience. - 1+ years’ experience in customer service, contact center or hospitality role. - Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams. - Other skills and abilities – critical thinking, problem-solving, organization, interpersonal skills, and multi-tasking. Benefits - Medical (including prescription), Dental, Vision (UMA subsidized) - FSA/HSA (Depending on Medical Plan chosen) - Basic Life Insurance (UMA paid) - Additional Voluntary Life Insurance (Team Member paid) - Employee Assistance Program – EAP (UMA paid) - Long Term Disability (UMA paid) - Short Term Disability (Team Member paid) - Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) - Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off - 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age) - Pet Insurance - Identity Theft Protection Work Environment/Physical Demands - This is a full-time remote position. - Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection. - May require setup of computer equipment; accommodation consideration available upon request. - Flexibility to work evenings and weekends, as needed. Application Deadline - Applications are accepted and reviewed on an ongoing basis. - Anticipated starting salary is based on experience and qualifications. OUR VALUES - ACT WITH INTEGRITY: We operate honestly and ethically in an industry-compliant fashion. - CHAMPION STUDENT OUTCOMES: We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. - COMMIT TO TEAM MEMBER SUCCESS: We are committed to our team members’ success and to each other’s success. - PURSUE RESULTS WITH PURPOSE: We pursue results with a sense of urgency and purpose. - HAVE FUN. BUILD ENERGY: Enjoying what we do is central to achieving our goals. - WORK AS ONE: We believe that diverse, inclusive teams produce breakthrough results.